This was the easiest way... - This was the easiest way for us to reach Venice after our cruise. We had been traveling for 3 weeks and it was nice to have a driver meet us at the port. It was great to relax in the beautiful van on our way to Venice rather than deal with the luggage on and off the transfer bus that the cruise offers. The driver was on time and dropped us right at the airport in a timely manner’

Excellent service - Picked up right on time from the Trieste cruise port and arrived at Marco Polo airport in. Eunice in plenty of time to catch our flight.

Great car service - The driver was early and the car was excellent-clean with water bottles. The driver didn’t speak English but knew where we wanted to go and was very good driver.

Transport from ship to airport - On time and comfortable seating for 5 adults and luggage. Viator got us to our destination at the time they said they would which was so important or we would have missed our flight. Good job 👏

Above and Beyond - Early for pick up. Got us there ahead of schedule. Great ride and great start to our return home. Give them a try!!

Trieste to Venice - Our ship was delayed into port due to weather and we missed our original departure. We contacted the company and they required another full payment to travel to Venice. We were having a long terrible wait on the ship. We thought our additional travel be discounted and not full fare

Land and water taxi - The driver was on time. Did not speak English as requested but he knew where to take us. Small issue was they were supposed to have arranged for us to get to our hotel via a water taxi and a few days before our cruise departure I found this was not the case. They did arrange for a water taxi but it was 90.00 Euros in cash. Luckily between the 1 couples we were able to gather enough money. Other than that we made it to where we needed to be.

Dropped off - The guy that picked us up was very nice but did not speak English. When we got to the water taxi we thought it would take us to the hotel like we requested but no it drop us off about a half a mile away. We had to pay a porter 70 euros to get our luggage taken to the hotel not quite what I expected.

No sign with name for pick up, no phone pick up at Viator. BOD experience in a foreign country. - No tour as advised Driver poor English speaking. Pick up over 1/2 hour late. Was in car not at dock when someone finally picked up the phone at Viator. No sign, had name In cell phone. Safe driving but missed our tour in Venice. Viator not eager to please its users attitude was “ Oh well “ very dissatisfied with using them due to poor communication Spent way too much time trying to get necessary info for pick up times and location on everything else booked through them!

The van driver who took... - The van driver who took us to Venice was wonderful Water taxi had been arranged and was there. However, thought we would have guidance to get to hotel. Was just dropped off and had to find way . The reservation was from Port to hotel. If was just going to be dropped off at water taxi stand, the reservation should have reflected that. Future reference - ask specifically what transfer includes.