Dec 20, 2024
Exciting and cool experience in the caves - We had a really exciting, funny and a bit challenging tour in the Venado caves. The guide was excellent and we felt secure all the time.
Review provided by Viator
Dec 13, 2024
*Bane quote* - Now this tour was awesome! It was dark, there was some climbing, there was some squeezing and there was some crawling. The bats got close a couple of times but none touched us. Diego was knowledgeable and very comforting when my wife didn't think she could climb some parts but did. You will get wet so, bring spare clothes, a towel and a waterproof phone case. I wore water shoes and socks (under my wife's recommendation). Don't bother with bug repellent because they will instruct you not to use it to not disturb the delicate insects that live in the cave. This cave tour was super rewarding - we both highly recommend it.
Review provided by Viator
Dec 13, 2024
One of the most extreme/beautiful experiences in Costa Rica - Our tour guide was Diego. I cannot say enough amazing things about this guy. He was supportive, encouraging, knowledgeable, and got us in and out safely. There was one point I lost my phone in one of the tight tunnels we had to crawl though and he went back on his own and FOUND it!!! I was so happy and gave him a big tip afterward. This guy is seriously incredible! Listen to him!! When he recommends to take only one phone do it! And maneuver through the cave the way he tells you too.
TIPS: You will get soaked, there is no way to avoid this. Wear a swimsuit under your clothes. I wore thin quick-dry pants, which will help you from getting scraped up on the rocks, a tank top, and I highly recommend wearing the rubber boots they offer with calf high socks if possible to help prevent rubbing. Bring a towel and full change of clothes. You can leave these on the bus during the tour. They have showers and bathrooms you can change in after the experience. Also bring a plastic trash bag to store your wet clothes in. Bring a waterproof phone case. I put mine in my pocket and lost it crawling though one of the tight spaces. I was lucky enough to have it recovered but do not take your chances!
Now to the experience itself:
First of all this has to be one of the most physically/mentally challenging, beautiful, unforgettable, primitive experiences I have ever had in Costa Rica. If you love nature, the outdoors, challenging experiences, getting wet and dirty this is the tour for you. You are given just a hard hat with a small headlamp on it. This experience combines, tight spaces, water, darkness, tailless whip scorpions, crickets, bats, and heights all in one experience. It will push you to your limits and challenge you in many ways. I am happy to say I completed the entire experience and left feeling accomplished, proud, and happy.
It is not for everyone however. If you are expecting paved paths with hand rails and a well lit area like in the US you are in for a surprise. One of the girls on our tour was miserable because she did not realize how wet and dirty we would be getting and complained the entire time.
I personally really enjoyed this primitive rugged experience and recommend it for anyone one who wants an extreme adventure. I had to squeeze through some tight spaces and scale up a two wet 7' walls without a harness or safety gear. Diego was there to help every step of the way but it's best if you are physically fit. I am 5'7" and weigh 180 lbs. I work in fisheries in Idaho and am used to rugged terrain. The temperature in the cave was warm and humid and the water was also very warm compared to water temp in Idaho. Plus with all the physical activity you will not get cold.
I would this again in a heartbeat! Huge shoutout to Diego for this incredible experience!
Review provided by Viator
Dec 12, 2024
Just do it! - You absolutely must do this! Don’t think about that you’re in a cave and just enjoy the time! One of our coolest excursions!
Review provided by Viator
Dec 10, 2024
Great experience - We had a wonderful time! Had our own private tour with me and my wife. My wife had never done caving before, and she loved it. The tour was about 1.5-2 hrs, transportation provided was seamless, and the experience was great. You are walking through a river up to about your ankles or shins for the majority. There were some tight spaces but most were voluntary, and it made it more thrilling. We had a great time.
Review provided by Tripadvisor
Nov 30, 2024
Try the Caves! - This was a great experience. You will be going through very tight spaces and climbing through the cave. We had a great guide. He spotted spiders, you will see bats, you will get wet and dirty so wear appropriate clothing. I would recommend water shoes with tread. I would also recommend maybe a thin flexible band around knees and elbows for the army type crawl you will do on course sand. It is a bit of a work out with bending, crawling, climbing...Overall it was a great experience and so glad we did it.
Review provided by Viator
Nov 20, 2024
Awesome tour, but kind of physically demanding - We loved this tour! The guide was super knowledgeable and was willing to answer all of our many questions. He knew loads about the actual cave, but was also able to answer our questions about the local volcano, hiking in Costa Rica, the wildlife, etc. It was about a 40 minute drive from the start point to the cave, but the guide kept us entertained with lively chatting the whole way. This cave is not like the curated ones that you might encounter in the US and this tour is not for the faint of heart. Because we were such a small group (just myself and my husband), the guides took us on a slightly more strenuous tour than is normally done. They had us crawling through passages that were elbow/thigh deep in water, climbing rock formations in the cave, and squeezing through narrow passages. If you are claustrophobic, afraid of getting dirty (you will be walking through water and bat guano) or afraid of bats, I would not recommend this. If you are open to some adventure, though, this would be a great addition to your trip! This tour was one of the highlights of ours! Definitely bring spare clothes because you will need to shower afterwards at individual bathrooms in the facility near the caves due to the bacteria in the bat guano. Afterwards, you’ll enjoy delicious fresh fruit and cookies. As a whole, an awesome tour and a great way to spend a morning!
Review provided by Tripadvisor
Nov 9, 2024
Amazing caves Experience - So amazing and really great to see another side of Costa Rica and the diverse animal life. Tour guide was knowledgeable and really enjoyed having us with him . Thankyou Elvis !
Review provided by Tripadvisor
Jan 8, 2025
The part in the cave was... - The part in the cave was great! You get a nice mix of big caverns and narrower caves. However you spend a majority of your time that day picking up other people from their hotels and driving to the cave site. The guides were nice but not as friendly as some of our guides on our other excursions. It was enjoyable but overpriced for what you get
Review provided by Viator
Jan 7, 2025
Attentione! - I wanted to book a tour for the following day and contacted the tour provider via WhatsApp. I did this to check if a tour was available on short notice. The provider asked how many people would be joining, and I responded that we were two people. He then mentioned that a tour was possible for the two of us and asked which hotel we were staying at. I asked about the cost per person and provided the hotel name. He replied that the tour would cost $97 per person.
However, I found the same tour on Tripadvisor for €77, which is approximately $80. I asked him why the tour was cheaper on Tripadvisor, and he mentioned something about taxes and last year’s prices. I then asked if I could book the tour for the next day through Tripadvisor since it was cheaper, and he said yes. So, I booked the tour on Tripadvisor for €77 with included taxes, and the booking was confirmed in the app. Shortly after, the tour provider messaged me on WhatsApp, saying that the tour for the next day was no longer available and had been filled with other people.
This makes me feel that if we had booked the tour via WhatsApp for $97, we would have been able to go on the tour. However, because we booked through Tripadvisor at the lower price, the confirmed tour was canceled by the provider.
I find this behavior absolutely outrageous and completely unacceptable. This tour provider is dishonest and untrustworthy. I strongly advise against using their services under any circumstances.
Review provided by Tripadvisor