Genoa City Sightseeing: Explore Heritage and Art with Hop-On Hop-Off Bus Tour
3.3
208 Ratings

Discover the rich heritage and vibrant art scene of Genoa with the City Sightseeing hop-on hop-off bus tour. Explore historic landmarks, picturesque neighborhoods, and enjoy a free walking tour with the Sightseeing Experience app.

Duration: 2 hours
Cancellation: 24 hours
Highlights

Historical Line - (Red Line) (Route)

Operating Schedule: Timetable effective from 31st March, 2024:
Service runs from 10:15 am with the last departure at 4:15 pm, operating every 20 to 30 minutes.
Timetable effective from 1st November, 2024:
Service runs from 10:15 am with the last departure at 4:15 pm, operating every 30 minutes.
1. **Piazza…

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What's Included
  • Hop-on hop-off tour access
  • Free walking tour in 6 languages via ‘Sightseeing Experience’ mobile app
  • Complimentary use of ‘Sightseeing Experience’ mobile app
  • Pre-recorded commentary throughout the tour
  • Onboard free Wi-Fi
What's Not Included
  • Gratuities
  • Hotel pickup and drop-off
  • Food and drinks, unless specified
Additional Information

Thanks to the panoramic double-decker buses of City Sightseeing® Genoa, the only hop on hop off service of the city, visitors can admire the historical and artistic heritage of Genoa thanks to 2 different lines eachone with 15 convenient stops. From the De Ferrari stop, for example, you can visit the House of Christopher Columbus, the Cathedral of San…

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Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
3.3
(208 Ratings)
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1 star
Marydom2012
Oct 19, 2024
Nice 😍 - Truly a beautiful trip We had a great time They showed us much of the city Friendly and helpful staff
Review provided by Tripadvisor
Carolyn_f
Oct 2, 2024
Enjoed the ability to get off at a couple of stops. - Had been to Genoa before but did not take this bus. This time the entire city was opened up to me. I say parts of Genoa that were so beautiful and different.
Review provided by Viator
Candussi952
Jul 13, 2024
Genoa from above - We particularly enjoyed the ability to make two distinct routes (the "blue" line and the "red" line) and the clarity of the descriptions.
Review provided by Tripadvisor
Adrian_r
Sep 28, 2024
Worth doing - Great way to see the city and being divided into historic and coastal was ideal for being able to do a circuit, get some food then do the other. Minimal price difference between 24 & 48 hours made it worth while having extra time to go back and explore what seen from the bus.
Review provided by Viator
Kaibab1
Sep 7, 2024
Skip it. - An utter disappointment. Unreliable schedule, uninterested staff, awful narration poorly synchronized with attractions along the route, long waits between buses; should be called “hop on, hop off and wait., wait, wait.” In our case up to 50 minutes between buses. To us, certainly not worth the price.
Review provided by Tripadvisor
Gustavof268
Jul 30, 2024
Chaotic Tour with Rude Staff - Poorly run outfit. Both lines overlap on most of the stops, however, there were ONLY two buses running on the red line from what we were able to gather, so wait times were in excess of 45 minutes to almost an hour between buses. Their app is absolute rubbish and doesn't work most of the time, and definitely does not provide real-time location of buses. Also there is no wi-fi on most of the buses, contrary to their advertising. Most of the bus drivers and staff are incredibly rude. My daughter was recovering from an injury and had limited mobility during our trip requiring her to use a cane to help her walk, and the barking at her to hurry up and get off by one of the drivers and staff person on the bus was not appreciated. Absolutely horrible experience on the red line. Blue line was a little better, but again, bus driver was incredibly rude. Except for the ridiculous wait times, and horrible staff, it's a good way to get a nice overview of the wonderful city of Genova.
Review provided by Tripadvisor
Sandra_b
Oct 30, 2024
Worst Hop-on-hop-off experience - I have traveled hop on hop off in other cities, and this was the most confusing experience with unhelpful staff. We were told everyone needed to exit at a stop, to await the next bus in 5 minutes. It was hot & we were in the direct sun in a dirty area. The next bus was full. The next bus transported us one stop and ended. It seemed that there were two tours - coast & historical, but they were the same tour. Staff were uninterested in helping us understand. Terrible experience
Review provided by Viator
Vitorf350
Oct 21, 2024
Bad service. Prefer money in your pocket than customer satisfaction. - Bad service. I bought the tickets at the exit from the cruise terminal. I warned the bus from a distance and ran out to avoid losing. In 5min I arrived at the point the bus that was already crowded. I had to wait. I stayed 45min waiting and nothing from the next bus. I looked at the company’s app and to my surprise they only have 3 buses on the red line and 1 on the blue line. I was on the red line. And the three buses were still on the way off the circuit. I decided to give up and went back to the harbor to try to cancel the ticket purchase with the seller who sold me. And to our surprise, she was no longer there. They sold more tickets than they can offer a good service and disappeared quickly. I contacted the company via WhatsApp and requested cancellation. And I got the absurd answer that they could not cancel because the points were not full and it was already 30min since I had bought the ticket and because I sent a photo of my ticket proving the purchase with the photo background having the floor of the ship (pq I went back to the ship to my cabin). I said I was going to make a review on TripAdvisor and even the link I was referred but return the money nothing. For them, money in their pocket is more important than customer satisfaction. Get out of this company. I'm not going on her bus ever again anywhere in the world.
Review provided by Tripadvisor
Alessia
Oct 7, 2024
You can do without it - I always use this service when I go to new cities. In Genoa I could have avoided it, very long waiting times, about an hour, useless staff, no assistance, and no checks, I got on and off several times, no ticket checks. I had to ask for the map and headphones because the two hostesses were talking to each other (too busy to say goodbye for the shift change) They would do well to make a single line, the two lines overlap for the most part.
Review provided by Tripadvisor
Dgrgandin
Oct 2, 2024
Save your time and money and walk - In true Italian style, the ticketing was entertaining. I paid for 2 tickets at a booth at the railway station. I was given a brochure with a number hand written on it and was told that tickets would be given on the bus. We waited about 20 minutes under the correct sign, but of course the bus didn’t stop under that sign, it stopped nearby, at a different bus stop. All the waiting people ran over to it. Once on the bus, I showed the woman my brochure with the hand written number. She took it. I looked confused. She told me she would find me and give me my tickets later. I was impressed by her sincerity but now I had no map. Never mind. We had faith, sat down and a stop or two later the woman found us and gave me a strange little thermal printed docket which was, apparently two tickets. I made a mental note not to accidentally let it blow away. But what if wanted to ditch my companion because they wanted the aquarium and I wanted the fountain? Looks like our fate was to be joined by this one little curled up piece of thermal paper. We needed to make this marriage work. They could at least give you each a ticket made out of real, honest to goodness cardboard. A physical ticket for each ticket paid for should not be too much to ask. I wasn’t going to write a review, but the on board commentary invited me to. Be careful what you ask for. *** Added to review *** On our second day, after waiting 45-50 minutes for the "red" bus, we realised that we had wasted our money. There simply weren't enough buses. My advice would be not to use this service. Just walk. If you get tired use the money to get a taxi back to your accomodation and you'll come out ahead in both time and money.
Review provided by Tripadvisor
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