Easy going experience - I thought it was gonna be hard to find Happy Shuttle Cancun after having to go through the gauntlet of transportation and taxis in and out of the airport with all of them vying for your attention. The crew was exactly where they said they would be. We had to wait a little bit for our driver, but we were directed to, be in the shade to avoid the heat. When our driver, Enrique showed up, we were whisked away to our destination. He was super knowledgeable and friendly. We would definitely use Happy Shuttle Cancun again. Thanks, Enrique!

Great experience! Highly recommend Mario G! - Mario G was awesome! Excellent service, safe driver and taught me a lot about the various resorts. I learned a lot about the area and some tips for things to do. Highly recommend!

Highly Recommend - Mario G was a wonderful tour guide along the way and very informative. It was a very comfortable ride. Highly recommend!

Great - Trinidad was excellent. Private transfer, on time and very friendly. Affordable as well. Good vehicles and friendly service

Great experience! - Agdiel was very friendly and did a fantastic job. Directions for the pick up were accurate, and we were on our way within 10 minutes of receiving our baggage

Happy Shuttle Review - Our driver Trinidad was the best driver! He was on time, friendly, and professional. We enjoyed our drive with Trinidad

Super - Miguel was so helpful and gave us information about the area. Suggested a few excursions we’re debating on doing and now are on our list.

Amazing 🤩 - Jorge was an extremely nice driver !!!! He even asked what songs we wanted to listen to. Very polite and very professional. We’re requesting Jorge to come pick us up from the hotel as well.

wonderful place - a nice ride and a nice person. was very talkative and told us a little bit about cancun as we drove around. very nice would recommend

Worst trip of our life - We had a nightmare experience and I hope it will serve other travelers. (Sunday, August 4, 2024, traveling from Cancun Airport to Barceló Riviera Maya) 1. Upon arrival at the airport, we could not find the Happy Shuttle representative because he was wearing hearing aids and was under a column flipping to the opposite side of the arrivals. 2. It took the van almost an hour to arrive. I had to speak to ask the reason for the delay and was told that they did not have my Reservation because "I had made it 25 minutes ago" (when I had made the Reservation 48 hours earlier). 3. The van that arrived was NOT for 10 passengers, one of us had to go ahead, without a seat belt, holding on to where he could because besides the driver, he used his cell phone, even though it came at 120 km per hour. 4. The air conditioning was NOT good, which is criminal with a climate of 32 degrees. 5. Suitcases didn’t fit and came overhead with the danger that they would fly out at any time into our heads. 6. After 25 minutes of transfer, we went over the highway (in an unbounded space), to be changed to another van, which already had air. Finally we arrived at our hotel, totally disappointed with the service. I hired them, because they had good reviews, yet I realize they were lies.