Jun 9, 2025
What to expect at Legoland Florida - My Legoland Experience is probably a bit different than most - I’ve been to multiple Legolands (CA, FL, and NY.) I read over the reviews and want to clarify a few things:
1). It’s not a great experience for kids above the age of 8. But for those kids below 8, it’s amazing. My kids have been to many theme parks - Dollywood, Hershey, Six Flags, Knotts, Holiday World, Disneyland and World, Six Flags (multiple), City Museum, you name it. They’re 5 and 7. When asked where they want to go, amongst all of these choices, it’s Legoland. (Really upsets my Minnie-loving Wife)
2). All theme parks are designed to make money off their patrons. At the Florida LL, I hear folks complain about the price of food and other typical theme park stuff, and I’m here to tell ya - Legoland is better than average (best goes to Dollywood.) It’s a business, and they have to make a profit like other parks.
3). When you visit any of these places during the off season, you get a few less options. Sure, some parks don’t have off seasons (Knotts, Disney, etc). At LL, they do tend to do a lot of off season repair. If this doesn’t work for you, only visit during peak.
4). The key differentiator is the hotel experience. It’s a bit pricy, but it solves a lot of issues with littles and hot days. Lego themed rooms really excite my kids. It doesn’t hurt that the hotel includes park tickets at a big discount. As passholders, we get normal hotel rates most of the time.
5). So, what’s not to like? The hotel will route your customer service issues to corporate, who don’t usually respond. I had an issue where the pools were not operating and asked for a refund of the resort fee. Took a few months. Lots of phone calls. Also their technology behind the front desk is really a challenge.
In summary: it doesn’t matter if the property is perfect, this is an experience you do for your kids. And it’s a great into to roller coasters for newbies.
Review provided by Tripadvisor
Aug 3, 2025
WHAT HAPPENED ? why so many venues (rides and food) closed - Pay full price but deal with many rides and many food venues Either closed Or temporarily down because mechanical problems. Same thing happened last year. Stayed at the Pirates Hotel this year and two times before. Last two times when One of the the TV's iwas broken and they could not fix it or replace it. It was also a line at every refill station even though they had two machines created at every site one of the 2 machines was broken or turned off for some reason extremely hot weather meant a lot of people were hydrating and had to deal with lines refill station On the plus side service at Shipwreck Restaurant in the Powder Hotel was great. The food was good. The rooms at the hotel are nice. The last two times we visited the maid would refill the safe with Legos and juice boxes but they did not do that this year for some reason. It seemed like they were downsizing everything at every venue trip probably won't go back anymore because we are not getting our money's worth
Review provided by Tripadvisor
Apr 19, 2025
Some good, some bad - a genuine 2.5 stars - We were a party of 8 including 3 grandkids under 10 and a lot of the party are Lego fans. It was a drive of nearly an hour from our hotel in Lake Buena Vista but we thought that was worth it for the experience. Car parking here is slightly more expensive than at Disney and Universal - not sure why, the park didn’t seem overly busy yet there queues for most rides that were open. A disappointing number of attractions were closed and there was a lot of building work going on. My son-in-law was informed that one ride was closed because the seats were too hot in the sun - it’s Florida so surely that’s a common occurrence!! I suspect that the park is not staffed as well as other theme parks. The ice cream place served slowly, the eating places were fairly limited and overpriced.
On the plus side, the kids enjoyed the 3 minute ride in the self drive cars (why so short?), the jousting horses ride, the carousel and a few other rides. They really enjoyed playing with the Lego in various play parks. Otherwise this would have been a one star review.
Review provided by Tripadvisor
Jul 23, 2025
Make rain plan decisions quicker. - The Resort Management took too long to implement the “Guest Experience Promise”. There were constant downpours for 2+ hours with short intervals of clear skies. Many guests including myself felt cheated from the experience and felt it was money wasted. By 3pm it was clear the rain would continue past closing time and everyone was asking when will the rain plan be implemented. Legoland should quickly post the “activation” on the website and application. I’m thankful for the opportunity to a free day within a year but sitting under coverings wondering about management’s decision was not pleasant. Thank you.
Review provided by Tripadvisor
Jul 18, 2025
Very old park, everything should be redone! The price of $150/ adult is exhilarating compared to the quality of the park! - The park is old and very poorly maintained! I am a fan of Lego and this definitely does not deserve to be called LEGOLAND! It’s even a shame for the brand. Even the logos at the entrance are no longer in color, the price is exorbitant $150 per entrance for an adult! In the grip many aging attractions, poorly maintained paintings and a completely uninterested staff. It’s a shame because my 6.5-year-old son dreamed of coming to the land of the Legos....
Review provided by Tripadvisor
Jul 8, 2025
Not worth the money - Very, very disappointed in Legoland. I give thus place another year or so if they continue as they are. The Parate Island hotel was okay, good. The park has a lot of closed rides, and out dated rides. You see that it is not manged well. Lots and lots food places closed. Not worth the money we spent for this get away with the grandchildren.
Review provided by Tripadvisor
Apr 16, 2025
Expectations high, experience outcome low. - As I turned into Legoland car park with excitement and expectation of a great day with three young kids, I was hit with a confusing queue of cars splitting into 4 lanes and then merging back into three again. It took me 1 hour to drive to the park and 30 mins queuing up to get in to the car park....but hey the best was yet to come, or so I thought 🤷
I downloaded the App and saw the different rides and their wait times. I found most of these inaccurate and worst of all, when we decided to go for food, we headed to the Taco stall that said on the App that it was open, only to find when we got there after a 15 minute hike that it was closed for the day....confusing as the the APP still said it was open?????
I also found a lot of the little food stalls were closed, causing longer queues in the restaurants, highlighted by the 30 mins wait to get a couple of ice creams at the Fire Rescue ice cream parlour.
A lot of the issues I believe were caused by a lack of staff at the ice cream parlour and on some of the rides where one person was trying to manage everything, slowing down the turnaround of riders queuing up.
I also experienced a few fast pass bias on a couple of rides. This needs to be managed better.
Upon leaving the park and visiting the restrooms, I found a broken lock on a toilet door and my wife and kids had no toilet tissue in their cubicle..
I am visiting from the UK and have been to the Windsor Legoland and had a vastly better experience.
I will say, it was not all bad and I'm only pointing out the things that need improving.
I loved The Lego USA area and the rides we did get on were so suitable for the kids that their day was fulfilled
The entrance price was reasonable, but costs inside the park were the usual "on the high side" but quality was good.
I just had the impression that staff didn't seem as motivated as I've found in other parks in Orlando, and only management will know the reason for that...
Review provided by Tripadvisor
Jul 31, 2025
WORST THEME PARK EVER - DON’T GO!! - I am extremely disappointed with my experience at LEGOLAND Florida and the Fun Town Pizza & Pasta Buffet during our visit on July 19, 2025.
We spent over $474 in total — $327.64 for park tickets, $37.45 for parking, and $109.63 for lunch at the buffet — expecting a quality family outing. What we got instead was a total disaster:
At the Buffet:
• The dining area was filthy with trash on the floor and tables left uncleaned.
• There were no clean plates or utensils available.
• Food trays were empty or poorly stocked, and we were told there was no more food being brought out.
• There was no available seating, despite it being an all-you-can-eat experience.
• Staff was completely indifferent and unhelpful.
• We were forced to leave without eating, despite having paid.
At the Park:
• Many rides were in poor condition, looking outdated or in need of repairs.
• Several indoor attractions had no air conditioning, creating an unbearable experience in the Florida heat.
• Even the restrooms lacked air conditioning, which is unacceptable for a family-focused theme park.
• The overall maintenance and cleanliness were subpar, and the value for the price paid is absolutely unjustified.
On Top of That:
I contacted LEGOLAND several times to request a fair refund. After 6+ emails and detailed explanations, I received only generic, copy-paste responses and no real solution. It’s clear they don’t take customer complaints seriously.
I’ve submitted a formal chargeback through Wells Fargo, and I’m prepared to take this further by reporting the issue to the Florida Attorney General, Better Business Bureau (BBB), and Department of Consumer Services, if necessary.
Final Thoughts:
This was supposed to be a fun, memorable day with my family, but it turned into a frustrating and disrespectful experience. I do not recommend LEGOLAND Florida or their restaurants. Save your time and money — you deserve better.
Review provided by Tripadvisor
Jul 15, 2025
Buyer Beware. - Second time when most of the rides are non functional or a technican works on the fuctionally of the ride. Never again will I extend Big Bucks on an annual basis. Additionally I invited 7 quest who were truly disappointed.
Review provided by Tripadvisor
Apr 20, 2025
Legoland Florida Is a Scam Disguised as a Theme Park -
Let’s get one thing straight—Legoland Florida is not a theme park. It's a glorified roadside park with a few Lego statues tossed in for decoration. If you're expecting an immersive Lego world, you're in for a crushing disappointment. There's not a single area in the entire place that feels magical, imaginative, or remotely in line with what you'd expect from a brand as iconic as Lego.
The whole experience reeks of a cash grab. They constantly run ticket discounts to bait you in, only for you to discover the true cost once you're through the gates. And good luck even getting in on time—parking is an absolute disaster. They funnel everyone through a pathetic six-lane entrance (half of which are always closed) causing massive backups. You’re paying $35 for the privilege of sitting in line. Then there's just one sluggish security line, adding another chunk of wasted time.
And that’s just the beginning. Once inside, you’ll quickly realize that the 10 AM to 5 PM park hours (even during summer!) are designed to limit how much you can do—and how much frustration they can squeeze in. Ride wait times balloon to 80+ minutes because they intentionally understaff the attractions. Fewer operators, slower lines, higher wait times. It’s manufactured inefficiency, all to nudge you toward their outrageously overpriced fast pass—which costs more than the actual ticket.
In the end, you're lucky if you get on 5 or 6 rides. That's it. Their entire model is designed to force repeat visits while nickel-and-diming you at every step.
Oh, and if you still thought you were in some kind of branded Lego world, the tacky carnival games scattered around the park will remind you otherwise. It feels cheap, uninspired, and totally at odds with what Lego stands for. Every corner is crammed with overpriced junk in Lego packaging. It’s not about fun, imagination, or creativity. It’s about squeezing every last dollar out of you.
Avoid this place unless you enjoy long lines, minimal rides, and the constant feeling of being scammed. Legoland Florida is a theme park in name only.
Review provided by Tripadvisor
