Apr 6, 2026
Top performance, nothing to... - Top performance, no complaints! Very nice, professional and punctual driver. The dialogue was easy and pleasant, even with the language barrier. A very good experience, I recommend without hesitation!
Review provided by Viator
Apr 5, 2026
Everything perfect, highly recommended - The cool driver, very punctual and friendly. And the mines were in a group with guidance and the truth was that everything was very well organized
Review provided by Tripadvisor
Jan 27, 2026
Top class service! Look no further - My wife and I met Hubert at Krakow airport by chance on arrival when looking for an airport taxi.
On route to our hotel and on enquiry about our trip, Hubert provided us with excellent recommendations around Krakow and also recommended the salt mine as part of our final day (due to an evening flight).
Hubert met us at our hotel on the day, took us to the mines and then subsequently took us to the airport after the tour. He kept our bags safe in the van while we toured the mines. Hubert seamlessly organised earlier access to the mines when we were slightly early for our own pre-booked slot.
I cannot rate him highly enough and would seriously recommend this service if you’re looking for a top class service at a very great price! You won’t be disappointed!
Review provided by Tripadvisor
Dec 30, 2025
Absolutely brilliant 100% recommend!! - We booked this trip very last minute. Hubert our driver picked us up on time and even managed to get us in earlier than our scheduled slot which helped us out massively as we were on a tight time schedule due to flying home later on in the day. The tour was brilliant, vey informative and interesting. I would highly recommend this tour especially with the private transfer as this made the trip seamless. Thank you very much to Hubert and his team for arranging this trip so last minute and making it a great experience for us! We will be recommending this option to our friends and family.
Review provided by Viator
Dec 8, 2025
convenient service - The tour was easy to arrange, considering we only booked it the day before, we got the time that was convenient for us. The transfer from the hotel was comfortable. we had to wait about 15 minutes after getting out from the mine to get the transfer back, but this wasn't an issue for us. We got dropped off at our chosen location. Overall great experience. Thank you.
Review provided by Viator
Dec 3, 2025
Tomaz was fantastic, on... - Tomaz was fantastic, on time and likes to tell you about the city as you go past things, he parked the mini bus and walked us to the entrance and showed us the line for the english tour! Highly recommended
Review provided by Viator
Nov 25, 2025
Great Trip. - Great trip. Tomascz, our driver was full of interesting facts. He arrived on time and dropped us off on time.
Review provided by Viator
Nov 8, 2025
See the salt mines this way - Our trip to the salt mines was the epitome of stress free travel. Hubert, our driver, arrived on time (actually a few minutes early). We were picked up at our hotel. We chatted on the way to the salt mines, filling us in on life in Poland. When we arrived, Hubert walked us to the line for our tour (it can be a little confusing, lots of people waiting around for the tours). When the tour was over, Hubert was waiting for us. He dropped us off at the airport afterwards. Hubert was very nice, considerate, helpful, punctual, and all around pleasure to be with. Since we had our luggage with us as we were heading to the airport directly after the tour, the extra cost was definitely worth it. I very highly recommend this tour.
Review provided by Viator
Oct 26, 2025
Excellent Private Transfer & Beautiful Tour of the Wieliczka Salt Mine - We booked a private transfer for two to the Wieliczka Salt Mine and couldn’t have been more pleased with the service. Our driver met us promptly in the hotel lobby and immediately made us feel welcome. The vehicle was spotless, warm, and very comfortable — a perfect start to the day.
He drove us directly to the Salt Mine entrance, handled all the arrangements, and made everything completely effortless for us. He explained the entire process clearly, including what to expect inside and how the tour works. He also made sure we knew that, as the tours sometimes finish at a different exit point, we could simply call him and he’d come to meet us there — very reassuring and professional.
Our driver was genuinely one of the friendliest and most helpful people we met during our stay in Kraków. He gave us some fantastic recommendations for restaurants, places to visit, and other things to experience during the rest of our trip. He was so kind and accommodating that we actually decided to book our airport transfer with him before we left — which was also very competitively priced and equally reliable.
The tour itself at the Wieliczka Salt Mine was absolutely fascinating — a truly beautiful and unique place, full of history, artistry, and wonder. The carvings, chapels, and underground chambers were breathtaking, and our guide was informative and engaging throughout.
One small downside, however, was the audio equipment used during the tour. Instead of modern headphones, they provide a single, rather old-fashioned earpiece for one ear only, which was quite uncomfortable and often cut out for several people in our group. It really should be upgraded to something more modern. If you have your own wired earphones (with an aux fitting), I would definitely recommend bringing them along, as they can be used with the system.
Overall, this was an excellent experience — from the private transfer to the tour itself. Everything ran smoothly, and we felt well cared for the entire time. The combination of professionalism, warmth, and efficiency made this one of the highlights of our visit to Kraków. Highly recommended!
Review provided by Viator
Sep 28, 2025
A great way to see one of Krakow's most wonderful attractions - The salt mine is a wonder of the world. It is a definite MUST-SEE in any visit to the Krakow area. Having the convenience of our own transportation instead of coping with the crowds on trains or buses made it all the more worthwhile. It was very useful to have a driver who picked us up at the hotel, then dropped us off at the mine and picked us up at a mine exit quite distant from the entrance where he had dropped us off. Robert was a great driver, and told us a lot of very interesting things about the region and about life in Poland. One note for travelers is that not all the salt mine is open to travelers with disabilities. Also, there are no "private" tours. Travelers are divided into groups of thirty, and you must keep going as a group, led by a guide from the mine. It involves going down fifteen flights of stairs (which are very sturdy). Once you start going down, stopping is not going to be easy. The lift/elevator at the end is breathtakingly fast. Overall, a great experience with a fascinating subject.
Review provided by Tripadvisor