New Zealand- EXPERIENCE KART tour operator in North Island - Without a doubt one of the best trips was to New Zealand. In the North Island, I opted for guided tours by EXPERIENCE KART for both private and small group tours which included pick-up from Auckland. And I am so happy I went with this smaller company run by Karith and Vee, an exceptional and lovely husband and wife team! I Immediately received replies within the hour or two to any of my emails relating to booking and or questions regarding any of their tours even if it was late in the evening. In my experience, most companies I’ve dealt with, I do not hear back until the next day or two. Going with smaller company like EXPERIENCE KART made sense to me because from them, I received the care and attentiveness in meeting my expectation and needs. (I feel bigger companies care more about meeting sales quotas rather than individual clients). My tour guides included Karith and Mary and others for my private and small group tours. I was greeted with a warm friendly welcome and for every tour, a bag of goodies were given to everyone on board which included bottled water and various snacks made by local companies. Very thoughtful gesture, I thought. Unlike my experience with other big tour operators, Experience Kart is flexible in that they will make extra stops for bathrooms whenever needed as well as stopping for coffee/snacks etc. In one of the private tours I booked with Karith, after realizing that we would arrive much earlier than the appointed time for the Te Pa Tu evening Maori culture experience, he made a detour and drove through lush farmlands and even stopped briefly at Agrodome where I saw ostriches, goats and sheeps. If you are looking for maori experience, I highly recommend the all evening Te Pa Tu tour for full maori immersion which involves some interactive participation. I also enjoyed the Geothermal Park with Mary and stopping by the Huka Honey Hive to learn about manuka honey. There you can taste different grades of manuka honey which has antibiotic properties. Because Mary is of maori descent, she made a drive-by detour to one of the maori villages to show us what typical maori homes look like and shared many things about the culture and history of her people. I appreciated the care and attention Mary showed me to include and share her maori heritage even though it was not included in the itinerary. I also booked other tours with Experience Kart including Hobbiton, Bay of Islands, horseback riding and the Waitomo and Ruakuri caves which were all a wonderful experience for me. Thank you, Karith and Mary!!

Amazing experience! - This trip was amazing! The crew went above and beyond to make it a wonderful experience for all of us. Highly recommend!!

Stingray City Excursion is a Must See! - From pick up to drop off our family of 10 was thoroughly entertained and well taken care of. The boat was beautiful and well stocked with refreshments. Our guides took us to Stingray City and photographed our whole family enjoying the experience and learning about the sting rays. We then traveled a short distance to snorkel along a coral reef and then to visit a shallow bay to learn about the star fish. Our guides also prepared fresh conch ceviche for us to enjoy! The kids loved the jet ski and we all loved the leisurely return to the wharf on the boat. A perfect day with a terrific crew. Thank you!

Great experience! - We had an amazing time with Jose and Jerome! The boat was beautiful and the crew very friendly and knowledgeable. We had our two teenagers and my mom, who is in her seventies. They were so sweet and thoughtful with my mom. The jet ski was awesome and well worth it! All around a great experience that I would recommend to anyone.