Jan 28, 2025
All top - Perfect tour
All top
Very hard and every effort is made to make you comfortable.
Top performance from the guide and the porter.
Review provided by Tripadvisor
Jan 6, 2025
Hakuna Matata! - We had planned an adventure of a lifetime: visiting Africa for the first time, and going on a photographic safari in Tanzania’s wildlife parks! But, we actually got more than that, thanks to Zara!
Things started going well since we first contacted them, and started planning our trip (without actually knowing what we were getting into). A very well trained customer-relations clerk, Pearl, returned our call and put us in the right direction, establishing the contact with our local (Tanzanian) contact person, Hamis. We followed with all sorts of questions, and all our concerns and queries were addressed and answered.
This followed with our actual arrival at Kilimanjaro Airport, where friendly staff (Tudi) was waiting for each of us, and friendly drivers (Omari and Mombole) not only safely drove us (accommodating our different arrival times) but also served as initial tour guides, pointing out landmarks along the way, answering all sorts of questions, and teaching us our first Swahili words.
The first day in Tanzania, lodged at the Springland Hotel, allowed for a good rest, after the transatlantic flight and numerous connections, and got us nicely refreshed after a hearty breakfast for our induction briefing. And, early next day, off we went! Startled by the sight of Mount Kilimanjaro, proudly rising over the prairie, with its snow-capped top overlooking the valley.
The expert guidance of our driver, Hamza, was present since the first kilometers. The driving was safe and smooth. The jeep was in pristine condition (and we have to praise Hamza for maintaining it as such, even after long days of driving in dirt and muddy roads, as each day it was as if the car had just been picked up from the dealer), and the stops along the way were well planned and well spaced. When we least expected it (and most needed it), there was a coffee/restroom available. When we were sufficiently introduced to the local culture, there was a stop to highlight the history of the place, or an amazing shop to buy souvenirs. When we were totally wiped out by hours and hours of safari, there was an amazing hotel waiting for us. When we started to get hungry, there was a well-prepared lunch or a tasty dinner. When we needed a hearty breakfast, the offer was ample. Oh, and don’t forget the highly-appreciated Tanzanian coffee!
Tarangire, the Serengeti, Ngorongoro crater, lake Manyara, and so many landmarks along the way, were more than we expected. Amazing wild life; extremely well kept environments; professional dedication of the tour guides; exceptionally clean facilites; and so much friendliness! It all contributed to the phrase/attitude that we heard so many times along the way: Hakuna matata! (i.e., everything is fine; enjoy life; take it easy).
At the end of each day, we had superb nights in the different lodgings provided by Zara, ranging from the friendly Highview Coffee Lodge in Karatu to the tent-based (glamping at its best!) Serengeti Safari Lodge, expertly managed by Nambapa (manager) and Eliza (assistant manager), proud members of the Maasai, who also became our WhatsApp friends. And, a special mention to the invaluable Maasai warriors, who spend the night outdoors, taking turns to sleep under the stars, so they may keep watch over the elephants, lions, and other big animals that wander through their domains over the Serengeti plains, coming sometimes too close to our tents; as attested by their calls/grunts!
In summary: Everything Zara says about itself in its website is but a humble representation of their accomplishments; reality surpasses it! We would (and will) go back for another unforgettable experience, as soon as we can!
Review provided by Tripadvisor
Dec 28, 2024
Just one word : waouw - We will never forget this trip with the king of the guides called Eliudi..thanks to him we could see the big 5..every day was different and emotional...I strongly recommend🙏
Review provided by Tripadvisor
Nov 21, 2024
Memorable trip with guide Ibrahim - I would like to write you a review concerning our safari trip in Tanzania with the Zara Tour safari guide Ibrahim, which accompanied us for the following week around Tarangire, Serengeti, Ngorongoro and Manyara. Never have we met someone more friendly, competent, positive and full of energy and joy. Even trying, we couldn’t find one negative aspect of our guide Ibrahim, that made our trip so memorable. I would like to compliment for having such amazing staff and thank you for having let us enjoying our travel with Ibrahim. We learned, laughed, relaxed and felt truly accompanied with him every single day.
Review provided by Tripadvisor
Nov 18, 2024
Fantastic travel - We had an fantastic walk to the top, our guide Ahmed and his porters made the way to the summit very fun and easy
We can recommend him higly
/Jens and Jesper
Review provided by Tripadvisor
Nov 10, 2024
BEST TOUR EVER!! EMMANUEL FOREVER!!!! - Had the most amazing trip in Tanzania EVER!!! Emmanuel is the most awesome guide, showing us super cool animals!!!! We saw a total of 62 lions!!!!! Leopards and cheetahs!!! Also saw a hyena chasing the gazelle! If you go for this tour, Emmanuel will show you the best African safari tour EVER!!!! I had the best time making new friends even though I went solo and I will be back again in a couple of years!!!!!! Out of the 33 countries I’ve visited, Tanzania is now my favourite!!!!! #EmmanuelFan🤣
Review provided by Tripadvisor
Oct 31, 2024
Unforgetable experience - Evrithig was nergext ,we suggest silvester and his guys.
The expiriece was incredibile and the team of Zara Was best for all
Review provided by Tripadvisor
Jan 2, 2025
MT KILIMANJARO AMAZING ADVENTURE - I have enjoyed the tour enough.
The adventure was so great.
Not only that but also much thanks and congratulations to ZARA for the appreciated Services.
Good job to GUIDE PHOTO with his assistants(team).
Review provided by Tripadvisor
Dec 12, 2024
Climbing kits - IMPROVE THE KITS, INSTEAD OF WEARING SO MANY CLOTHES CLIMBERS SHOULD WEAR ONLY SIMPLE CLOTH THAT IS CAPABLE FOR ALL WEATHER THAT COMES DURING THE SAFARI
Review provided by Tripadvisor
Jan 29, 2025
Lowered the quality of the hotels without telling us - We were offered a package with a specific level in the hotels, but closer to the date of departure we were communicated there was no more space in 2 of the hotels and then changed to a significant lower quality. Since we already paid for the complete trip they didn't make any adjustment on the price. Since it seemed strange we check if there was indeed no availability in the original hotel, but to our surprise there was space... when discussing this with out tour manager he kept divagating in emails.
At the end wr decided no to continue discussing and enjoy the trip, but we were quite disappointed of the situation and we felt to some extent scammed.
Also, since we were only 2 people they assigned us a driver that was, in theory, at the same time tour guide, but this was not the case. He only drove is through the parks, but didn't give us any insights.
Review provided by Tripadvisor