O is the best tour guide!! - Thank you O and Anan for the most unforgettable tour in Bangkok. We were a group of 9 and were only in Bangkok for 48 hours. We did a customized tour with airport pick up and drop off. We also visited the three largest temples in Bangkok on Day 1 and Day 2. We did the floating market and the train market. She also got us local food, coconut ice cream and sweet tangerine. She was absolutely amazing and would totally recommend asking for O as your tour guide.

Very Bad experience - We did Book weeks in advance with Big Country Experience a private Full day Tour in Bangkok for 3 persons Our creditcard was debited on December 28th. Late afternoon on December 30th. we received via Mail and WhatsApp a cancelation from the tour operator and GetYourGuide. The tour was booked for the following day. Reason for cancelation: no driver and guide available. As they had already debited our creditcard. and we are leaving Bangkok on January 2nd, we asked for an alternative : no reply from te operator nor from GetYourGuide!!! We reached out again to tell the operator that we were traveling with our 82year old mom and that it was very unlikely for her to return to Bangkok. We informed the operator that we had especially booked the short trip to Bangkok before traveling to Vietnam to show mom the city, Royal Palace and other landmarks. Still no reply or alternative provided. We finally managed to book in the hotel the exact same tour with TUI. On December 31st GetYourGuide sent us a mail explaining that the operator had to cancel the booking as many locations were closed to the public that day. Just one big lie as we did visit these locations with a different operator. Please do not book with this company if you want to be sure that you receive the service you have paid for in advance