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Xel-Ha Tickets Food & Beverages and Transportation All-Included
4.4
488 Ratings
Solidaridad
Embark on an all-inclusive adventure at Xel-Há in Riviera Maya. Explore a lagoon, cenotes, caves, and a hidden beach. Enjoy water activities, bike rides, and delicious food. Perfect for families!
Duration:
10 hours
Cancellation:
1 day
learn more
Highlights
- Xel-Ha Park by Xcaret - Xel-Ha is considered the world’s largest natural aquarium, the park offers snorkeling among hundreds of tropical fish and more than 90 marine species that inhabit the creek. Enjoy the best marine and land activities; in Xel-Ha’s park you can enjoy lagoons, cenotes and caves, where seawater mixes with the fresh water of the world’s longest underground river system.
Complimentary lifejackets, inner tubes, bicycles, access to lounge chairs, hammocks and rest areas are included.
Slide down ziplines and splash into the crystal clear waters of a cenote or dive into a spectacular cove. Visit Xel-Ha’s vegetation nursery, and marvel at the mangroves and rainforest dotted with orchids. See the apiary of the Melipona bee (with a traditional Mayan harvest of honey twice a year) and learn more about the Mayan culture.
New at Xel-Ha this year you can have the chance to experience as world Earth Day, Birds’ Day, World Sea Turtle Day, Day of the Manatee, Purification Ceremony, Treasures of the Cove, Secrets of the Jungle.
Your admission includes buffet-style breakfast, lunch and snacks (international and Mexican cuisine) with unlimited drinks and a domestic open bar and the roundtrip transportation to your hotel.
What's Included
- All-you-can-eat buffet
- Interactive map available
- Hotel pickup and drop-off
- Use of snorkel equipment and inner tubes
- Use of lounge chairs, hammocks and rest areas
- Life vests
- Park entry wristband provided on the bus
- Access to showers, lockers and towels
- Beverages
What's Not Included
- Gratuities
- Optional activities: These are educational activities of interaction with wild life, Sea Trek, Snuba
- Souvenirs (Available to purchase)
- Photos (Available to purchase)
Additional Information
Attention water lovers: Paradise awaits at Xel-Há, a natural paradise located along the Riviera Maya. Complete a jungle journey, as you explore a lagoon, cenotes, caves and a hidden beach. Bike around the lush grounds, or simply laze down a river in an inner tube. Satisfy hunger pangs with the flash of your wristband for all-you-can-eat burgers, seafood, Mayan cuisine and more. This all-inclusive tour, perfect for families, includes round-trip hotel transport from Cancun.
- Important: Children must be accompanied by an adult all the time.
- Food and beverages are included at the 5 restaurants with Mexican, international and fast food as well as snacks and ice cream.
- It is recommended that you bring a swimsuit, comfortable clothes and biodegradable sunscreen
- Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat
- The Voucher schedule is informative and it does not indicate your pick-up time.
- The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup.
- Tours and days of operation are subject to availability and changes.
- If at the time of completing your purchase you do not have the name of the hotel, you must contact the Customer Service Viator staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us.
- Please confirm the exact time and meeting point using the message option in your Reservation or contacting Grupo Xcaret.
- All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.
- We accept changes in visit dates from one month to the next (valid until the current year and subject to changes in public tariffs)
- We accept changes of visit dates from one day to another with the restriction of one day before.
- Some activities like underground rivers have a check point for health issues
- In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
Location
Xel-Ha Park by Xcaret
Puerto Juarez Federal Highway, km 240
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Customer Ratings
4.4
(488 Ratings)
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Dianeln7804or
Aug 3, 2024
Amazing day awaits at this park - What an amazing day. We went on the lazy river through the mangroves. Snorkelled in the open space, went to see the matinee. Big jumps into the lazy river zip wired. We booked to go on Adrenalina this is a must although it’s not for the faint hearted. All I can say is wow what an experience! All you can eat Buffett and drinks. Everything you need is provided.
What an amazing day!!
Review provided by Tripadvisor
Antoniojj5607ty
Jul 28, 2024
Excellent - Excellent service and very good place, especially the bar the village with Galdino and Eulogio, excellent drinks and attention... Super recommended
Review provided by Tripadvisor
Josh
Jul 25, 2024
Amazing park - This was our first time in Mexico as a family and this park was our top pick to visit. I was a bit worried cause I'm 400 lbs and didn't think I'd fit the life jackets but glad I was wrong. Fit them perfectly. Kids had a blast snorkeling, going down the lighthouse slides and floating bridge. Unfortunately it did rain on us so we weren't able to do the fast boats so that was a bit of a downer. All in all though great park, amazing food and drinks. We will definitely go again next time we are back.
Review provided by Tripadvisor
Sam_c
Jun 27, 2024
Do Not Miss Out! - The experience was perfect in every way. We chose Xel Ha over Xacerat as it was all inclusive. We showed up booked a couple of premium experiences and had an amazing day. I HIGHLY recommend the photo pass as there are automated camera stations all ver the park, in the jungle, the water, the caves. Will 100% recommend this and go again!
Review provided by Viator
Jeffadaemke
Jun 25, 2024
Superb Xel Ha! - Launching from Barcelo Maya Plaza, we were comfortably taken to Xel Ha on a bus that was efficient and all park rules and entry instructions were provided in both Spanish and English. The team from the transportation company were polite, friendly and experts. Safety was a prime concern.
Once at the park, we enjoyed a full day until departure at six in the afternoon. There are so many things to do and see in this great park which blended a natural setting with large throngs of people so gracefully that you never felt like there were too many people. Perhaps the only time I felt that was when we went to eat, and even then, the Xel Ha staff was very adept at keeping order and efficiency in a proper place while providing tasty food and plenty of beverage choice. I enjoyed the cajeta on the pancakes at breakfast time.
If you have the photo package, be sure to stop at the many locations that you can take pictures at and seek out the orange vested staff photographers for the more formal, fun and posed photos without feeling rushed. You want to be sure to keep your memories front and center after you leave!
Snorkeling, nature walks, dolphins, manatees, lizards, floating around, stopping to rest in the many locations provided, jumping off cliffs into water below, or riding bikes through the jungle setting is all provided and well done. It's all safe as well.
Saving one of the best (most fun) moments for last, I'll share this. The water slide tower looms over the entire park and is easy to spot and get to. Do this early and you won't need to worry as much about the many people going for the thrill. But, even at the busiest time of the day, the lines are well managed and not as long as you spend when visiting parks in the states.
Enjoy your day, well worth the money, immensely fun. Bring your surf-safe sun screen. You will need it. Xel Ha..............fantastic!
Review provided by Tripadvisor
Taylor_j
Jul 17, 2024
Adventurous - Very expensive. Lots of options and activities. Overall fun! I would recommend it to friends and family!
Review provided by Viator
824candacea
Jun 30, 2024
Expensive. - Yes, it was amazing, but the mosquitoes were HORRIBLE. It was so expensive. After paying an arm and a leg for tickets, we paid to swim with the dolphins. Even though we bought the photopass, the dolphin pictures were not included. We had to pay $300 for photos of the dolphins. We paid $555 for 4 people. When we got there, to do the activities we paid another $800 dollars, and then we had to pay for bug spray and dolphin photos which was over $300.
Get ready to spend a lot of money when you come.
Review provided by Tripadvisor
Ross_w
Jul 24, 2024
Just okay - Not in the ocean as claimed the water brackish water and not clear at all. I was extremely disappointed because I am a very big snorkle person. Going down the lazy river in the mangroves was fun. The bike ride was fun wish it was longer saw a lot of iguana. Food was just okay. Definitely not in the united States but they did their best. The park over all is very small and for 160.00 American dollars to go is over priced!! The drive from cancun is 1:45 minute drive!!!!!
Review provided by Viator
Chris_n
Jul 23, 2024
Was OK - All the good stuff is a lot extra $$$. More expensive than Disney but mostly snorkeling with tons of people. Food wasn’t good.
Review provided by Viator
Jessica
Jul 20, 2024
Not much fish, excellent buffet. - They advertise it as a place where you go snorkeling and disco marveling at marine life. Sadly, the day we went we didn’t see many fish, and at least the staff didn’t seem to be very knowledgeable about key points where we could head to see them. At the end of pure luck we could find a place where several fish could be seen. At those points, it looks very nice and indeed you marvel, but I think the staff should be able to instruct you where you could look to find them, since obviously those points you don’t find all over the park.
Snorkel masks were extremely uncomfortable, you felt like you were suffocating, so I recommend carrying your own equipment.
The highlight was the buffet, which was indeed very rich. We went to Mexican food and there was a variety of food and desserts that delighted the palate.
Review provided by Tripadvisor
