Beautiful Palace and Beautiful views! - The Palace was beautiful along with the views. Our guide was very knowledgeable and personable. It was an amazing tour.

Pena Day - Rainy day off and on, but our guide made the best of it. (Loaned us his umbrella, and picked us up to avoid getting wet.) Beautiful place, and having a knowledgeable guide made it a wonderful day.

Great trip to Pena Palace - We had a great trip and couldn’t have asked for a better guide. He was so attentive and never rushed us and was full of very interesting information. One of the best guides we have had!!

Great tour - Our tour guide m, Joaquim, was amazing. He was super friendly and extremely knowledgeable about the history of Portugal and the Palace. He took us to separate areas on the grounds and outside of the palace that were hidden gems. The palace is beautiful and full of a lot of history, seen and unseen. Thanking those rendered nameless and faceless by history for their contribution to the palace and the history of Portugal.

Joaquin was our tour... - Joaquin was our tour guide for the day during our Peña Palace tour and we had a wonderful time! He took the time to explain everything and had some really amazing information about the sites! We had so much fun with him and would recommend this private tour to anyone!!

Anna and Thomas were... - Anna and Thomas were friendly and fun. The tour was very informative and we had a great time. Thank you

Guide friendly, maybe a... - Guide friendly, maybe a little fast. Pena Palace beautiful. Since we'd been to Cabo de Roca earlier in the trip, we went to the Moorish castle which was nearby. Nice trip overall.

Great for logistics but lackluster on the execution - Overall it was an okay experience. Our driver was good and knowledgeable but there wasn't any bottled water (it says it was included) and we were discouraged from eating our croissants in the van so we had to wait to eat our breakfast (it was an early morning pick-up and I was with a child). Wish we would have known that the coast visit could be extremely windy and cold (we could only pop out for a quick photo and scarfed down our croissants, and then got back in the van). I would have come prepared with a jacket and water had I known. Was expecting more 5-star service given it was a private tour.

Unfortunate issues - Driver was great and knowledgeable, but vehicle broke down and we did not make it to either site. We got a replacement vehicle to drive us back to Lisbon, but since our tickets were for a specific time, we did not see the palace.

A Horrible Experience. - The tour guide assigned to our group was a nice young man who was not experienced or trained sufficiently. He only spoke to us when prompted. He was not able to manage our time properly. Though we were taken to Cabo de Rocha and had a nice experience, by the time we arrived at Sintra and was lead around the town by the guide he got us to the Palace too late to enter with the tickets purchased to see the palace. We were very upset as that was our main reason for going in the tour. Do not use Viator in Lisbon. Find another company instead. Also the company 's representative they subcontracted us out to was rude and yelled at me on the phone when I asked for a full refund. A horrible and upsetting experience overall.