1. Prior to arriving in Shanghai, the following details will be provided:

• Driver’s name
• Driver’s photo
• Driver’s contact number
• Vehicle’s plate number

2. Arrival in Shanghai

Upon reaching Shanghai airport, the driver will be waiting at the luggage claim exit, holding a sign with your name for easy identification. If you cannot locate the driver (though this is highly unlikely), please follow these steps to contact us. We are committed to resolving any issues promptly.

Visit the information desk opposite the terminal exit (the staff there speak English and are always willing to assist). My WeChat ID is chinatourop; you can find me by searching this ID number.

3. Driver Services

Our driver can guide you to the nearest restroom and currency exchange upon request.

At the hotel or airport, the driver will assist with your luggage and check-in procedures.

The trunks of our vehicles are spacious enough for your luggage.

Our vehicles are equipped with Wi-Fi, GPS devices, and a baby seat. Please ask your driver if you require any of these amenities.

Points of Interest

• Puxi (Downtown Shanghai)

• Private transportation
• One-way private transfer
• Bottled water
• Driver included
• Air-conditioned vehicle
• No fuel surcharges

One-way private pickup transfer from Shanghai Hongqiao Airport to Shanghai hotels

Avoid the hassle of locating a taxi by pre-booking your private transfer service

Our driver will go inside the airport and wait for you at the exit of
the ‘Checked-in Luggages Claim Area’by holding Mr.Orane Sign with your name on it, which is very easy to recognize.

Ride in comfort and safety with a courteous professional driver

Includes an air-conditioned car with ample room for luggage storage

Instant on-line support by our English speaking service team

• Children must be accompanied by an adult

For a full refund, cancel at least 24 hours before the scheduled departure time.