Your chauffeur will wait for you at the baggage claim for domestic arrivals. If your flight is arriving from an international destination - the driver will meet you at the customs exit 45 minutes after the flight has landed. This is to allow for the lengthy customs clearance process. If you clear customs prior to 45 minutes - please contact us so that we may have a driver pick you up sooner.

Your driver will wait a maximum of 30 minutes after your scheduled pick-up time.
Your pickup time will be adjusted accordingly based upon the actual flight arrival time. A valid incoming flight number is required for all reservations so that we may properly track your flight.

• In-vehicle air conditioning
• All fees and/or taxes

Every chauffeur in our employ has been vaccinated and undergoes regular testing for COVID-19. All high contact points are disinfected according to the guidelines set by the CDC, and our vehicles are sanitized after every ride.

Our chauffeurs are amongst the best and most experienced in the Bay Area, thus allowing you to travel securely and smoothly to your destination. We conduct background checks and screenings on every prospective chauffeur before hiring, and continuous training and performance reviews are implemented to maintain our high service standards.

For a full refund, cancel at least 24 hours before the scheduled departure time.