Jan 8, 2025
Great experience!!!! - The tour to the lagoons of Baltinache + Magic Bus was excellent! Clogualdo and Francisco were attentive and Francisco an excellent guide, giving excellent explanations in several languages. The snaks were excellent too! Super recommended.
Review provided by Tripadvisor
Dec 29, 2024
Amazing - The place is magical. Wonderful! The guide Francisco and the driver Edwin were fantastic. We were given all support during the trip and explained every detail of the place. I recommend!
Review provided by Tripadvisor
Dec 29, 2024
Magic place is without freshness p explore - Driver Edwin and guide Francisco are excellent, highly qualified professionals and love what they do
Review provided by Tripadvisor
Dec 19, 2024
Perfect experience! - We were very pleased with the tour to Vallecito, with the guide PatrÃcio. This was very polite, helpful, participated in the experience with joy. The places are wonderful.
Review provided by Tripadvisor
Dec 18, 2024
Amazing Landscape - The tour was amazing .. beautiful landscapes .. very well worth it! And the experience was even better with Patricio as a guide!
Review provided by Tripadvisor
Dec 16, 2024
Wonderful walks! - Wonderful staff, all guides with a lot of knowledge, a lot of education, all the tours had cocktails, excellent meals, extremely punctual! I highly recommend! Thank you for all the caring guides and drivers! Ximena, Francisco, Cristian, João and I'm sorry not to remember everyone's name, but they were all excellent! You were great and made our holidays unforgettable! We have nothing to complain about, on the contrary, everything is wonderful!
Review provided by Tripadvisor
Nov 20, 2024
Far above expectations. - First day in San Pedro de Atacama, visit the Vallecito (the Magic Bus is anecdotal) with Francisco, a luxury guide and a driver, Aldo also luxury. With them to any place for many things: the amount of geological knowledge of the place, the way of telling them so didactic, respect and knowledge of the environment, connection with indigenous cultures and with spirituality and its kindness. The cocktail was wonderful with very rich food and a great atmosphere. Of much more than 10.
Review provided by Tripadvisor
Nov 12, 2024
Sensational - It was amazing. Guia Francisco was phenomenal. Our thanks. The driver Luis is a grace of person. Everyone very attentive. Sympathetic. Solicitors. Chefs rsrs. The cocktail watching the sunset was beautiful and delicious. Note 10,000
Review provided by Tripadvisor
Oct 24, 2024
More beautiful places my eyes have ever seen. - Surprising tour, with the guide Victor, very attentive, excellent explanation on everything from this tour. At the end we tasted a delicious pic nic and tried the chilean pisco sour. The next day we made the tour to the Laguna Cejar, Ojos de Atacama and laguna Tebenquiche, with the guide Layra, and the driver Gerardo, very attentive, with a lot of detailed information about the places. Impressive the beauty of these places, divine wonder. At the end of the tour we were delighted with the delicious pic nic, with the pisco sour. Thanks for the beautiful landscapes and amazing moments!!!
Review provided by Tripadvisor
Dec 15, 2024
Patricio, the private tour guide assigned by the travel agency was excellent. Broad knowledge of the as area, serious, . - The tour was supposed to start at 2:30pm as per your voucher. At 2:00pm a tour guide named Mauricio Silva sent a message thru WhatsApp indicating that the pick up will be from 3:30-4:10pm. I asked him why they changed the pick up time without previous notification and he replied let’s talk when I arrived.
Upon arrival his attitude was totally senseless shouting that we were strangers in Chile and that in Chile the things are done as they say and that nobody can come to give them orders. That the colonialism was passed 500 years ago. That offensive language was unacceptable for us. The tour as per your application promotion indicates that the tour time will be 2 1/2 hours, he informed that the tour was 4 1/2 hours long. We had booked another tour at 9:00pm. Besides that I told him: ok, let’s go and do the tour but I’ll file a complaint with Viator. Mauricio exploded, start shouting to me and my family and that he had decided that he was not allowed us in his bus.
He called the tour guide owner and my wife talked to her. The lady asked us for her apologies and she offered to send us a private tour guide, which she actually did.
I believe that we, as tourists, who had flight 10 hours to see the beauties of Chile deserve some respect.
We are very serious people who used your platform a lot.
Mauricio Silva attitude is diminishing the prestige of Viator and Puka Rumi travel agency.
The travel agency acted as expected within the timeframe and responsible.
The problem is the tour guide, Mauricio Silva.
Review provided by Viator