Great experience for first timers - We had a fun time on this tour. Abraham was a great instructor who gave us some great tips for our first time sand boarding. He also took great pictures to capture our experience. Jose was also a great driver and picked us up exactly when he said he would. Jose and Abraham also gave us some great restaurants recommendations to try near our airbnb.

Must do in Lima! - What an amazing experience! Everything was perfect from the pick up, to the restaurant stop, to the actual experience. Carlos was very accommodating with the time/date and very patient as it was my first time sandboarding. The sand dunes were a bit intimidating at first, but with practice and his guidance, i was able to conquer the large hills. This is something I would 100% do again!

The host was able to... - The host was able to accommodate our pickup spot and were prompt with responses to any questions. Drivers were nice and got us there safely. Driving over the dunes was a blast and instructions on the boards was clear and everyone had an amazing time.

It was an amazing... - It was an amazing experience! I ended up being alone on the trip since it was a Christmas eve, which was amazing. Carlos is super attentive and a BIG PLUS, they had a friendly doggie in the car :)

Personalized and Fun Adventure - This was an incredible experience and vastly underestimated! We were picked up promptly from our hotel for a personal experience - 1.5 hour drive south to the desert where we experienced a super cool and wild off road/desert ride in a Toyota Land Cruiser (thanks to our driver Rodrigo!) and then a couple hours learning to sand board down some huge dunes with our instructor Abram!! This was so much fun - and also a workout! This is the tour for you if you want a personalized and fun adventure not too far from Lima! We highly recommend.

Amazing, highly recommend! - I would HIGHLY recommend they were so fantastic! They were patient with my 6 and 3 year old. They treated us so well and we had so much fun. I appreciated how mellow they were and understanding of our low skill level 😂 this was such a highlight! Thank you so much! You guys were amazing!

HIGHLY RECOMMEND - This was an amazing experience. They were so patient, helpful, and funny. They even had a little dog (Cusi) that came with us who was ADORABLE. We had a private tour and it was only an hour outside the city. We got to do both standing and sled boarding. We absolutely LOVED this experience and highly recommend for everyone.

Amazing trip - Carlos was a great guide and i had fun throughout the whole trip. Would recommend 10/10 experience!!

So much fun! - We had a great time! Communication beforehand was good, we were picked up on time, and they communicated well about how long it would take to get to the destination. Both the instructor and driver were great and friendly. Our instructor was a very good teacher and gave us different options to try, especially because we came in with no snowboarding experience. I would recommend bringing Dramamine if you get carsick at all just for the off-roading portion. Definitely worth the experience!

Disappointing customer service - My partner was not feeling well the morning of the tour so we called the company and sent a message early to see what options they provided. We were expecting to have a conversation with the company to come up with a plan to postpone for later in the day, the next day or maybe one of us would go. Our concern was to go on the tour and impact the rest of the participants. This is what we wanted to chat with them about. Unfortunately, we never got a chance. Our pickup was at 10 am and we waited in the lobby for our driver from 9:50am til 10:30am and never got picked up. I am still unsure if they cancelled the driver or what happened. To our surprise, the only message we got from the company was a message saying that we would have to book the tour again for the next day and pay again. I was confused. I reached out to Viator to better understand how we lost the tour by just asking to see what options they could provide. Unfortunately, Viator does not have a policy in place for situations like this. I did not take the tour and still got charged for it because of trying to have a conversation with the company before the tour to ensure the experience was as good as others had mentioned. If you are willing to take a chance and book this experience or use Viator, just know that they don't have policies in place to handle customer service requests. You are on your own. That is literally what my experience has been. It is very unfortunate because there is a lot of value in connecting tour companies with travelers but trust is key and when that is lost, your don't really have much left. I wish anyone else has a better experience and the company and Viator take this feedback to improve for others.