This boat ride is a Must! - Captain Andre and his crew were fabulous. This was one of the highlights of our cruise from Quebec to Boston. Seeing the reversing rapids was on my husband's bucket list and boy did we see them! Up close and personal! This boat ride is a must for everyone. Don't miss it, you won't be sorry!

A highly personal tour of the very exciting rapids - The boat ride to the rapids brought us whirlpools and cascades of water, where the Bay of Fundy (with the incredible tidal range) meets the mighty St John River. We were the only two for that hour’s ride, and they took us out anyway instead of insisting on waiting for more customers. Captain Andre took us right up to the wild water, but it was not the sort of ride where you get wet, and he skillfully avoided splashing us.

Great Experience!! - Both the view of the power of the Rapids and the people were great! Highly recommend. They were accommodating to our request for a data and time change.

Highlight on trip through New Brunswick. - We weren't sure just what to expect on this trip. The boat didn't look very impressive, but it turned out to be a blast! Captain Andre have us a wonderful ride all the way under the bridge and up to the power plant. Through the whirlpools and huge waves. I was just amazed at the power of the tides. He said the water goes up to 50 mph through the falls. Also interesting was seeing the location where the Continental tectonic plates are colliding right by the bridge. Well worth the trip.

Perfect Day! - This was an AMAZING time. Literally the ONLY way to see the reversing falls if you ask me. I'd only like to point out that the dock is actually at the parking lot where the cruise boat docks. Not 1/2 mile down the road where it states the physical address is. Look for the wind banners as soon as you depart!

Worthwhile Except for Boat Speaker System - The boat ride was enjoyable and one got the feel of the rapids. However the sound system was inadequate. It was very hard to hear the captain speak. He had worthwhile things to say but it was a strain to hear him while trying to focus on the sights.

Not reliable at all. - Booked for Sept.9. jet boating reversed falls St. John NB. Arrived before the set time, was waiting for an hour, sent text to know if they are coming. No answer, no boat. It was paid for. No apology no money back. I booked a painting lesson for Sept 18 in Fredericton NB, arrived at designated time. It was postponed by five hours. I was not notified. Needless to say, I was not amused. My experience -negative with Viator.

No communication - This is a review of the company and its lack of organization and communication, not the actual tour. We were supposed to go on this tour yesterday. I got an email two days earlier saying the trip was confirmed. I spoke to a representative at See Sight Tours the night before the tour was to happen to confirm the tour and ensure we were at the right place to meet the tour guide the next day. I expressed concern because I was standing at the meeting place at that moment, and could not find any evidence of the tour company. The customer service representative said not to worry, they would be there by 3 pm the next day and would find us. Therefore, we arranged our whole day in St. John based on this 3 o’clock tour. We drove an hour and a quarter back to the city, even cutting short another activity so that we would be on time. Again, no sign of the tour company. I called See Sight Tours customer service at 2:40 PM to expressed my concern and make sure we were in the right spot. I was told they would look into it and get back to me. At 3 PM, the time of the tour, my call was returned and I was told that there would be no tour because they had not assigned a guide to lead our tour. Now I am angry at the cancellation rather than just disappointed. See Sight Tours had multiple opportunities to communicate what was happening and that there was no tour. Had they communicated their failure to assign a guide to our tour in a timely manner we could have arranged our day differently and enjoyed it. We are receiving a refund of monies paid but I would not book with this company again.

Scam. Ripped off - This was a scam. There was no tour operator at the designated meeting location. They were sending messages right up till the moment acting like they would be there and having us confirm. Locals told us that they hadn’t see anyone operating anything like this at this location for at least a year. I hope we can get our money back.

Not so great customer service - We had a reservation at 1:30 on 10/15/19 and planned the rest of our day around that. When we showed up on time for our tour we were told the mechanic didn’t show up that morning to check over the boat so our trip was cancelled and the charge would be refunded to our credit card. Could’ve called us earlier with that info. Still waiting for that refund (12/23/19)