The most magical experience - From the time we arrived it was completely magical! My kids 6 and 9 absolutely loved every minute. They decorated cookies , went on a sleigh ride with the beautiful reindeer, and had so much fun in the snow. But the best part was Santa! He was amazing, and thanks to one of the lovely elves, she took my 9 year old sons letter from me and secretly handed it to Santa before we went in, he was blown away and I can now say he is definitely still a believer as he’s turning 10 soon and I know there were definitely doubts in his mind!! My 6 year old girl hand delivered hers. He spent so much time chatting with them, he was just lovely. The forest itself was so beautiful and peaceful. I can’t recommend this enough, worth every penny. I would love to thank them all for such a wonderful experience from beginning to end, the forest queen, the elves and the big man himself. Just magical

Mokustojas - We all really enjoyed it. Everything was taken care of, so we parents had a great time with the 2, 9, 11 year olds. We also got a taste of Finnish legends. All in a very funny way. Squirrel was the favourite.

Hidden Santa Dec 2021 - We have just returned from our holiday to Lapland and booked this experience for our 2 children 10 and 4. It was very magical, we arrived at location in the woods, met by the Forest Queen, we were able to at own pace take part in several activities decorate gingerbread, Christmas wishes, reindeer sleigh ride, snowmobile, sledding, fire warming with porridge and warm berry juice...this was lovely! Of course then meeting the main man, it wasn't rushed, he taught the children some important Finland phrases too. All the staff were attentive and made it fun for the children. After returning my children said it was their favourite part of the holiday..we then realised my son had left his gift from Santa in the office...but a lovely helper returned it...we couldn't be more grateful. Thank you :-)

Hidden Place of Santa - The whole experience was a truly magical experience. The staff were so attentive, they remembered our daughters name throughout. Only small groups go on the experience so it felt very personal, away from the hustle & bustle and not a queue in site. We never felt rushed and the activities were lovely. We were secretly led away to meet Santa who took time to chat and he read my daughter's letter out, I snook it in and gave it to a helper. She couldn't believe he actually had her letter. Highly recommend.

Crowded and not worth the money - We booked this experience for our 7-year-old in the hope that he would have a special Santa encounter. We arrived at the Safartica office on time and excited. This feeling faded quickly as we were generally ignored, then eventually asked to wait until a coach arrived. After about 20 mins a coach arrived, and we were ushered on along with approx. 30 other people. Once we arrived at the destination, we were told to go and decorate cookies and make wishes for the wishing tree. The room was already heaving, and with our group in tow, the room was jam packed. The workstations were a mess and, in my opinion, unhygienic. The wishing tree was a small Christmas tree in the corner of the room. The children weren't guided in any way but just left with some card and stickers. Everyone was pushing and shoving, and we couldn’t wait to get out of there. The queue for the mini snowmobile was huge and the children were only allowed to go round in a small circle twice. It wasn't worth the wait, so we moved onto the reindeer sleigh ride. This was probably the best part of the whole experience but was over very quickly. When it came to seeing Santa, we asked several 'elves' if they could take our letter to give to Santa, but they said to wait until we were in the actual cabin. Luckily, we managed to give it to the elf in the cabin without our son seeing but it wasn’t easy and was quite stressful. Santa was ok. He didn't speak the best English and mostly spoke about the world cup. Once we'd completed all the activities, we had to wait for an hour for the coach to pick us up. We asked whether we could have another reindeer sleigh ride whilst we waited but were told no, even though there was nobody else waiting for a ride. I feel it was a huge disappointment and not worth the money.

Not worth the price - So disappointed with this tour. For 658 euro, I felt it was not at all worth it.    Waiting and waiting for a bus. Then waiting extra because three people were late. Then when we got off the bus.... waiting again in a circle waiting for everyone to get off two buses and hang around.    First of all, the wishing tree. This sounds like a large tree in the forest where children have to find it and then place their wish. ...a tree in the corner of the room where most of the time is spent colouring and placing stickers on it is beyond disappointing.    2) The porridge.... Every child I saw in the room put the entire thing in the bin. Surely there is another Finnish food that would be more suitable for children.   3) The snowmobiling. One minute going around in a tiny circle on a rope!!!! 4) The reindeer. This was at best acceptable. No effort was made to make the experience better. No blankets were handed out. There was nobody available to take a photo. Tiny sleds pulled by one reindeer. We haven't even got a family photo of our reindeer ride. Six reindeer tied together walking slowly.  5) Santa was deaf!!!  My son asked him " had he been good so far this year" . Santa started talking about reindeer!!! I repeated the question trying to ignore the confused look on my children's faces.  He again started telling us how strong the reindeer were.  Also we had all the activities done within 50 mins and were left hanging around for the rest of the time. We asked about sledding as advertised but there was no where to sled.  Then the kids asked could they go on the reindeer again. We walked down and there was no queue  and the man was just standing there so we asked. The guy shouted " that there were no extra turns". My youngest asked me why was he so cross.  This tour fell far short of a good experience. I had thought that by paying that amount of money, the kids would have had the snowmobiling experience and the reindeer ride. We had to do both again the following day at Santa Claus village.  I am beyond disappointed. What was advertised as a magical event was actually mostly hanging around waiting.