Great tour - Our tour guide, Anna, was very knowledgeable & prompt. We didn’t realize that this was roughly a 3 hour+ tour so plan accordingly for that!

Great Experience! Great Tour guide! - As mentioned in the title, great experience. Very knowledgeable guide, afternoon apparently is less busy than mornings.

Best tour - Loved the Vatican, the tour was excellent and the guide was great. Would highly recommend. Absolutely beautiful

Great experience! - Our guide was very nice and knowledgeable. We saw and learned so much!! I would recommend to others!

Great Experience - We got a little worried when no one was around close to departure but it all worked out great. Our guide was very knowlegable and friendly. We moved very quickly through the lines and we had a great experience.

Thoughtful Tour guide - Our family if 6 absolutely enjoyed Priscilla not only was she informative but so thoughtful about us all in the group. It was hot and she made sure when we stopped we were always in the shade and made sure we nee where she was at all times.

great trip. nice experience. - great experience. good tour. very professional. we learnt a lot. good content maximizing the time. very well done.

No Tour Guide - Our tour guide couldn’t make it so we were just given tickets for entry by a colleague. A bit of a letdown but we understand that these things happen. We just hope we’ll be given our 40% refund as promised by the colleague

A definite NO for those with mobility concerns - I arranged this tour for my husband, mother and I. My mother has some mobility issues. She is able to walk and do some stairs however we bring a lightweight collapsible transport wheelchair (that we can carry up and down stairs as needed) with us so she is able to rest when possible. We arrived at our meeting point a half hour early and met the tour guide shortly thereafter. We sat and waited for the rest of the group to arrive and also another staff member from the tour company who had a roster of everyone scheduled to be in the group. When that other staff member arrived it was almost as if she was avoiding my husband, mother and I, checking in everyone else but us. When I approached her to let her know we too were on this tour she began to tell me that since my mother is in a wheelchair we should not have booked this tour as they have other tours for those in wheelchairs. I explained that it was booked through a third party company that knew my mother had a wheelchair but we were never made aware of the fact that there was a different tour for those in wheelchairs and had I known we would have booked that. I then however went on to explain that my mother can walk and do stairs and that we would simply just carry the chair up and down any stairs we needed to as we’ve done one every other tour the past two weeks we’ve been in Italy without problem. The guide and especially the other member of their office that showed up with the roster were incredibly rude. It was clear they did not want us on the tour. The guide then reluctantly suggested that she could just give us our admission tickets (which we paid for mind you) and that we could enter with the group and then just do everything else on our own. Wanting to visit the Vatican as planned we said that would be fine. Truthfully, I am certain we enjoyed the Vatican far more on our own than we would have with the guide and group being able to see and do things as we pleased. With that being said, there is nothing about this situation that sits well with me. We sat next to the guide for over a half an hour prior to the tour starting, she saw my mother in the wheelchair but never once mentioned any concerns until her incredibly rude colleague showed up. It was as if they tried to ignore us hoping we would just go away and then completely dismissed everything I was saying regarding the fact that my mother could in fact walk and do stairs. It was clear they looked at us as a burden that they did not want on their tour. I highly discourage anyone within even the slightest mobility issues from booking anything with this company. I have travelled around the world taking part in tours with group members of all ages and agility levels and have never been experienced this type of blatant discrimination.

Tour guide did not show up! - Unfortunately our tour guide did not show up. Another employee from the company informed us 10mins before the tour was due to start. Very disappointing, Only 50% refund offered as the company had already purchased our entry tickets to the Vatican, which is of course not the customers fault! Other tour goers who had booked well in advance told us they were unable to get any type of response from Rome your way in the months before the tour. Avoid!