An exceptional experience - The program was very well organized from the beginning. The staff very friendly and attentive at all times to our needs. The very professional and friendly boat crew, especially Justin who was also very vigilant about us while we were on the water. Our guide was Roy Blanco and certainly made the trip exceptional. Very professional, very honest, patient and above all very dedicated to all passengers and especially pending the safety of all of us. We travelled with our 11-year-old daughter and at all times it was pending that we were comfortable and satisfied with the activities. It was always that extra mile that makes the difference between a normal trip and an exceptional one.

Not to be missed!! - There are not enough words to describe the wonderful experience we had on this excursion. From the moment we boarded the vessel, everyone was so professional, courteous, and welcoming. Each crew member ensured that we had the absolute best time, and were so very attentive to our needs. I would highly recommend this excursion to everyone. The amenities were top-notch, and the food was amazing. There seem to be a never ending supply of cold beverages to keep you hydrated. Those of us who were more adventurous, of course chose some of the adult beverages. Those too were delicious and refreshing.

Amazing tropical island experience! - Amazing tropical island experience. This was the best thing we did in Costa Rica! Tortuga Island is a paradise and the snorkelling was very fun!

Beautiful day for a boat trip. Bay Island Cruises delivered what was promised. - After I booked this trip, I started reading a lot of negative reviews. But I still stayed with them and never regretted it. They picked us up at our hotel as promised in a large air conditioned bus. Half hour into trip we picked up another group from a smaller van. But, no issues since lots of room on our bus. Roy our guide thoroughly explained all details of trip. Everyone got a bag breakfast, ham sandwich, cookies, apple and juice as advertised. It was a long drive, therefore no time to stop. The catamaran was at dock when we got there. After we started our 2 hour boat ride, they started serving watermelon and pineapple along with ceviche, soft drinks and alcohol who wanted to buy it. Once on the island we relaxed for a bit had a good swim and then had a nice lunch at noon, they served sangria and Iced Tea. After lunch we paid for the optional nature walk. Word of warning, the path is very steep and uneven. Wear good shoes. No beach sandals or flip flops. At 3:30 pm we reboarded the boat and starred our 2,hour ride. Again they served fresh fruit, banana bread, coffee, soft drinks and alcohol who wanted. Once we hit the dock, we started our 3 hour ride back to our hotel. Traffic was very busy for a Sunday night. It is what it is. In conclusion we got was promised. I would recommend this trip, but expect a long day if you are being picked up in Sam Jose.

Beach Getaway - Tortuga Island was a wonderful experience and the perfect day getaway. You get the best of both worlds—fun activities plus free time to do as you please, whether that’s playing volleyball, sunbathing, or just relaxing. The real highlight of the trip, though, was our guide, Roy. He was simply the best—always checking in on us, answering any and all questions with patience, and showing true dedication to his job. His commitment and enthusiasm made the experience even better. Overall, I’d highly recommend visiting, and if you get Roy as your guide, you’re in great hands!

Very safe and fun - Excellent tour, very punctual... my children and I really liked... the very rich food and the super good music... the very friendly guide and crew... highly recommended

5 Stars - The Tortuga Island tour was an unforgettable experience! From start to finish, everything was perfectly organized, and the scenery was absolutely breathtaking. A huge shoutout to Eric, our tour guide, who was nothing short of phenomenal! His energy, knowledge, and enthusiasm made the day even more enjoyable. From the boat ride to the island to the food and the relaxing atmosphere, every part of the tour was amazing. I highly recommend this tour for anyone looking for a perfect day of fun and relaxation. Thank you for an incredible day!

Good place to visit and amazing time to spend - We enjoy this tour especially because the staff was very gentle, the food and beverages were very good, and the sight seeing around the island were amazing . Maybe they could include some of the activities as part of the price or have offers for families.

Very nice tour! The staff... - Very nice tour! The staff is great and the boat ride and island very nice! They make sure you are taken care off.

Worst tour of my life. - Worst tour of my life. Breakfast was a sack lunch consisting of bologna and cheese on a hot dog roll, apple, cookies, and juice box. Too long of boat ride coming and going. Felt like they were going slow to drive up alcohol sales. Alcohol water down and they didn’t have much of the stuff to make the drinks on their menu. Lounge chairs too close together to get on without having to climb up the end of the chair. Staff rude and unprofessional.