Sep 28, 2025
Pretty Nature and scary waterfalls! - Jennifer Alex and Rosario were the best tour guides they really elevated our time and made the whole experience amazing! So cute!
Review provided by Tripadvisor
Sep 28, 2025
Hike - Loved the hike it was super fun. Mara, Alex and Sexy papi chulo were attentive and so informed very professional the pics from the photo package were so cute
Review provided by Tripadvisor
Sep 17, 2025
Would do it again - Fun adventure. So worth the long walk up the hill . Hosts were great. Did a good job of educating us and taking their time to explain the day
Review provided by Viator
Sep 14, 2025
Excellent experience. ... - Excellent experience. Staff was very friendly. Provided optional opportunities for photographs ($15 per person).
Review provided by Viator
Sep 13, 2025
100% recommended - If you want to spend an extreme and natural experience, this is the perfect excursion and the perfect company. 100% recommended.
Review provided by Tripadvisor
Aug 31, 2025
⭐️⭐️⭐️⭐️⭐️ Incredible Waterfalls Excursion with DSRR Bus Rental Tour – Highly Recommend! - Our family had the most amazing experience with DSRR Bus Rental Tour during our stop in Puerto Plata, Dominican Republic. From start to finish, the team made everything seamless, enjoyable, and unforgettable.
Communication & Organization:
DSRR impressed us right away with their clear and timely communication. Before our excursion, they sent a detailed reminder with exact meeting instructions, including a GPS location, landmarks, and even tips for navigating outside the port. This made finding them stress-free, especially since cruise ports can sometimes feel overwhelming. Their team was right where they said they’d be—outside the port by the taxi station—holding a sign with their company name, making them easy to spot.
Professional & Friendly Team:
From the moment we met them, the DSRR staff was warm, welcoming, and professional. Our guide, Elizabeth, was absolutely wonderful—friendly, knowledgeable, and full of energy. She made sure everyone was comfortable before we set off, and her genuine hospitality really stood out. Elizabeth explained everything clearly, gave us great local insights, and made sure no one in the group felt left out. We never felt rushed, and she went above and beyond to ensure we all had a great time.
Transportation & Comfort:
The bus was clean, comfortable, and air-conditioned, which was a relief after walking outside in the Caribbean sun. The ride itself was smooth, and along the way Elizabeth shared interesting facts about Puerto Plata, Dominican culture, and the beautiful scenery we passed.
The Waterfalls Experience:
The highlight of the excursion was, of course, the waterfalls. Elizabeth guided us through everything we needed—what to wear (water shoes are a must!), safety tips, and how to get the most out of the adventure. The waterfalls themselves were breathtaking. Jumping into the pools, sliding down natural rock formations, and swimming in the crystal-clear water was an absolute blast. It was safe but still thrilling—perfect for adventure seekers and families alike.
What Made It Special:
What set DSRR apart from other tour companies was their personal touch. With Elizabeth leading the way, we felt more like friends than customers. She reminded us to bring essentials (towels, swimsuits, a little cash), checked in with everyone during the excursion, and encouraged us to enjoy the adventure at our own pace. Her positive attitude and fun personality really made the day extra special.
Final Thoughts:
If you’re cruising into Puerto Plata and looking for an authentic, fun, and well-organized excursion, DSRR Bus Rental Tour—and especially Elizabeth—are the ones to book with. Their attention to detail, friendly service, and unforgettable waterfall adventure made this one of the highlights of our entire trip. We left with amazing memories, big smiles, and the desire to come back and explore more with them.
✅ Reliable communication
✅ Easy-to-follow meeting instructions
✅ Safe, comfortable transportation
✅ Elizabeth was an incredible guide—knowledgeable, caring, and fun
✅ Unforgettable waterfall adventure
Highly recommended—this excursion is a must-do!
Review provided by Tripadvisor
Aug 30, 2025
10/10 would go again immediately - Whole family had a fabulous time, Elizabeth and Anthony were like friends to us by the end of our visit. We would have loved to see more waterfalls but it was dry season and not many were open. The water was beautiful and refreshing, we bought the photo package afterwards (extra) and had hundreds of photos loaded onto our phones. I even learned a new Dominican rap song thanks to our guide, Justin, while we were hiking to the waterfalls 😆 (I'm a 46 yr old white guy - que lo que Justin!)
I will say if you never work out the hike to the waterfalls will be hard for you. I work out at least a couple of times a week and there were a couple challenging times but they stop and wait for everybody - it was actually fun.
If you struggle with mobility at all I would skip this, but if you're in any kind of shape you should be fine, our family of 4 had no problem including our 16 year old son and 13 year old daughter. Our family agreed it was about 5/10 on a strenuous scale.
The food afterwards was fantastic and really hit the spot, had some chicken and rice and a salad and a delicious Coca-Cola.
Kind of forgot they had a stop at a local Dominican coffee roastery and some shopping, and I'm so glad it was. We had a good laugh grinding coffee and made some more memories.
If you're trying to decide between tours then look no further and book your trip immediately.
Review provided by Tripadvisor
Aug 26, 2025
Beautiful time in the waterfalls. - Everything was very nice. The tour ppl were very friendly. I love the introduction to coffee and chocolate and the market stop. My kids were very nervous to go on the natural water slides and jumping in the water. But they conquered their fear with encouragement. Everything was safe and well done.
Review provided by Tripadvisor
Aug 24, 2025
Must do excursion - Demands fitness. But all worth it. Must do excursion in the island. The included food, wine and coffee tasting tour, air conditioned ride, guide, I would say “just do it”.
Review provided by Viator
Aug 23, 2025
Epic and memorable family adventure - We chose this tour after reading all great and recent reviews. We are a family of 3 and docked in port off a cruise ship. We opted to book directly with the tour operator. From the moment we started the hike, our excitement began building as we came to the first waterfall. Arms tucked, nose pinched like they lead guide showed us, I was the first down the slides with a deep plunge in the water. It was epic! Then the children's turn, 12 and 15 years. We all came up with screams of excitement. What an adrenaline rush. Once I realized what we were in for I felt elated. There were two tall jump offs and 5 smaller ones. You do have the option to slide, junp or ladder off the bigger falls. Our tour photographer was with us each step of the way and he was amazing swiming along the river with his camera suspended in the air. He captured every jump, slides and celebratory moment of our adventure. At the end of the last fall, you had the option to do it again and again if you wanted. I would say from the start of the first fall to the last, it took abot 1.5 -2 hours, add an 0.45 hours for the hike and about 0.5 hours for the walk back and return of helmet and vest. Danielle our guide was right at the staring point to greet us and take us back to the waiting bus. We made sure to tip the guides and were off to a lunch stop at a local Dominican Republic restaurant where a self serve buffet was laid out. The food was phenomenal. We had salads, white and seasoned rice, stewed beans, chicken, pork and a large plate of fresh avocado and the restaurant's special seasoning was placed on the table for us to enjoy. Our tour also included water and soda. We didn't take long to finish our scrumptious meal and thanked the restaurant host. We were off to the next stop of a plantation where we had a fantastic introduction to the agriculture industry, cocoa, cotton and cofee trees and hand made cigar manufacturing. I got to taste 40% proof alcohol and a milder 4% honey rum, all delicious. I also opted to take and paid for the full photo package inclusive of video by card which was transfered on my phone. At $65 dollars, what an excellent value. Can't say enough about how wonderful and accomplished we felt and how the tour team made us so welcome. A quick drive back to the port and we were back with 1 hour plus to spare and shop around before heading back to the ship. It's an understatement to say that this was an amazing experience. Kudos to Dr. Prime Tours for making this adventure one that we will never forget.
Review provided by Tripadvisor