Jan 6, 2025
Fun day snorkeling 😁 - The trip was well organized and lots of fun. We were able to see some cool tropical fish, a small shark and a stingray. The reef in Puerto Morales is healthy and thriving. We were fed some yummy tacos for lunch afterwards. There was also time to walk around and check out some stores. Some advice the vendors can be high pressure so keep your purse strings tight and never pay full price.
Review provided by Tripadvisor
Dec 4, 2024
Snorkeling on the reef in Puerto Morales - It was a beautiful day out on the sea the boat ride was fun and the snorkeling was really cool. It was a bit windy in the waves were high but I still saw a lot of fish and enjoyed snorkeling over the reef. The guide was terrific and always kept track of us and took the time to show us the schools of fish when he saw them. The beach club was right on the beach and was really nice had time to chill out afterwards the snack was great and then time to walk around town and look around. It was a very nice and relaxing day highly recommend it.
Review provided by Viator
Apr 24, 2024
Excellent customer service! - Excelente service, México knows customer service! They try hard to speak English, however us Americans want everyone to speak English. This tour was really cool. Pristine coral life however it sheds light on how fragile life is. Keep in mind that everything is an attempt to get money from you, is it any different in the US? Atleast here the service is great!
Review provided by Tripadvisor
Mar 31, 2024
Great experience - Guides were excellent, friendly and helpful. Ride to and from was easy. The reef was excellent, saw lots of fish. Did not get any snack.
Review provided by Tripadvisor
Mar 11, 2024
We had a great time with wonderful staff - Such a great experience! Firstly, the staff was amazing. Our tour guide Mike was the best- he was friendly, informative, and very funny! Mike made sure that the entire group stayed together while we snorkeled. We snorkeled for about an hour and we mainly saw a wide variety of small fish, lots of coral reefs, and a few barracudas. They supply us with new snorkeling gear and lend us goggles and lifevests. The only thing about snorkeling is that they are very particular about following the rules of the national park, so preservation of the reef is their top priority. Do not wear sunscreen! They will make you take a shower to rub it all off. Also, the water is quite shallow and you can get really close to the reefs, which could be either a good or bad thing. The only bad part about snorkeling was that the tour group was kind of big. Our group was about 15-20 people, and we bumped into each other a lot underwater. It made it difficult to avoid bumping into the coral at times.
The tequila tasting was surprisingly really good! We are not the biggest fans of tequila, but the tasting consisted of 6 different types of tequila that progressively tasted better. The shots were pretty small, but expensive local tequila was used. Also, the tasting was very informative as they explained the whole process of making tequila.
The tacos were also pretty good. We had the fish tacos and you can see our view of the beach from the restaurant. We have had better tacos elsewhere, but the fish was delicious! They gave us 3 tacos each for lunch, which was just the right amount for us.
Overall, a great experience that is well worth the value. Shoutout to the staff for making the experience what it was!
Review provided by Viator
Dec 2, 2024
Great adventure - Great adventure snorkeling around the reefs. They do supply fins, goggles and snorkel. Can't bring own camera in waterproof bag but they do take pictures for you (for a price of course)
Review provided by Viator
Nov 15, 2024
Great value for the price - The National Reef Park is a shallow water reef just off the coast. There’s not a lot of coral, but a ton of fish to see 🐠 We saw sea fans, sea anemones, stingrays, and eels, in addition to the many species of fish. What’s cool about the shallow water reef is everything is so close to your face. They are very strict about the reef rules, so no cameras or go pros allowed.
Afterwards we showered up and had a Tequila tasting. This is a sales pitch as the tequila company owns the building you’re in.
We finished up with a beautiful seas side lunch of tacos (chicken and fish). The tacos are small but tasty. We chose to purchase guacamole and it was very good!
For your shopping time, don’t stay on the street that the restaurant/excursion company is on. Go straight to the next street over.
Review provided by Viator
Aug 11, 2024
Not worth it. Too much upselling. - For what we paid, which was £44 / $56, this was very expensive. We were taken from hotel in minivan, to location in Puerto Morelos, then on a speed boat, then scuba diving for 1 hour. Back to a restaurant. 3 tacos for lunch. Pay for you own drinks. We were left in the restaurant for too long before given transport back. There was a lot of upselling. Asking A LOT of money for photos they took, as u are not allowed to take your phones on the dive. In comparison the trip to Chichenitza packed in much more activities and more food at £37.
Review provided by Viator
Feb 27, 2024
I don't know if it's a natural reef, but it looked weak and I don't know where the admiration came from - Don't expect to see anything from Attenborough's films.
The leader of the expedition is not necessarily nice. Afterwards, they wanted to sell me a photo of my leg underwater with a few more successful photos for $50 USD.
I don't recommend it, although I don't know if you'll see something better.
Trip 3/10.
Review provided by Tripadvisor
Aug 15, 2024
Lots of waiting and pushy staff. - The reef was nice but the staff was rude and always trying to sell overpriced items or services. The main person “Oto” was pushy and was snarky. He chased me down wanting more tip money when I kept asking for change, he pretended to not understand me. He wanted my high peso bill and was hoping I was too naive to care about wanting to tip less.
On the tour, staff lectured about no sunscreen on the reef but then proceeded to give everyone disposable snorkels in a plastic bag. The carbon waste of all the plastic does more damage to the reef than sunscreen. Then the staff said it was mandatory to wear life jackets but no of them did. The staff was a group of very weak swimmers themselves. Afterwards food was provided but less lacking with no drinks.
On the tour, a lot of time was spent waiting on the staff to get themselves together. They were unorganized. Finally, we were asked to fill out reviews, the staff sorted out all the negative reviews probably to hide them from their boss. Next time just take a taxi from Playa del Carmen if I am going to that area.
Review provided by Viator
