Step-by-Step Transport Service Overview

1. Booking Confirmation
   Upon booking your private transfer, an instant confirmation email with all the necessary details will be sent to you. Additionally, we will reach out via WhatsApp or SMS (if provided) to confirm your pickup time, location, and any special requests such as child seats or additional luggage.

2. Pre-Trip Coordination
   Prior to your scheduled pickup, our team may reconfirm your booking details (e.g., flight number, hotel address, arrival time) to ensure we are fully prepared for your arrival or departure.

3. Pickup

   • From the Airport: Your professional driver will be waiting at the Punta Cana International Airport arrivals exit, holding a sign with your name.
   • From a Hotel or Residence: Your driver will meet you at the lobby or main entrance of your hotel or private accommodation at the scheduled time.

4. Luggage Assistance
   Your driver will assist with your luggage and guide you to a clean, air-conditioned private vehicle, selected based on your group size and comfort requirements.

5. Private Transfer Journey
   Enjoy a direct, non-stop ride between Punta Cana and Bayahibe. Your driver is bilingual, friendly, and familiar with the route, ensuring a safe and smooth journey. Travel time typically ranges from 1.5 to 2 hours, depending on traffic conditions.

6. Drop-Off
   You will be dropped off directly at your hotel, resort, or the airport entrance — no shared rides, no multiple stops. The driver will assist with unloading your luggage and ensure you reach your destination safely.

7. Post-Service Support
   After drop-off, feel free to contact our team for any assistance or to arrange your return transfer.

• Private one-way or transfer
• Professional, bilingual driver
• Air-conditioned, comfortable vehicle
• Pickup and drop-off at your exact location
• Luggage assistance
• 24/7 service availability

• Tips or gratuities for the driver (optional)
• Child seats (available upon request)

Our transportation service is distinguished by its dependability, comfort, and personalized care. Unlike shared shuttles or unpredictable taxis, we provide a private, door-to-door service with no waiting and no stops en route. Travel in modern, air-conditioned vehicles driven by bilingual professionals who prioritize safety and punctuality.

We recognize the value of your vacation time, which is why we ensure timely pickups, transparent pricing with no hidden fees, and 24/7 availability for your utmost convenience. Whether you’re traveling alone, as a couple, or in a group, we customize the experience to meet your needs — including options like child seats, special requests, or return trip coordination.

With us, your journey between Punta Cana and Bayahibe becomes an integral part of the vacation experience — comfortable, private, and stress-free.

For a full refund, cancel at least 24 hours before the scheduled departure time.