pleasant experience - The driver was on time, drove well and was interactive in a very engaging manner . It was truly a pleasant experience . Thank you

Truly a highlight from my trip - Excellent service from the driver Excellent service from the driver. He arrived early, very helpful with luggage and very professional. We always use jetblack and will continue to use their services.

Great transfer option to LGA - Great transfer experience from Times Square to LGA. Great communication from company & prompt pick up.

Car service LGA - Easy to arrange and easy to find driver upon arrival at LGA. Driver polite and professional. Thanks!

Excellent service - Excellent service. Easy pickup at LGA. Friendly driver. Clean and nice vehicle. Will use on future trips. Conf #41017.

Excellent service, very professional and kind - Our trip was awesome! The pickup was very well organized and on time. Both Alvin who greeted us in the airport was awesome and our driver couldn’t have been more efficient and safe. Our trip around 4:00 from LaGuardia took about 25 mins! I was blown away by how fast it was! Confirmation #40521

Safe Ride, no issues. - Safe & pleasant ride, no issues. Nice & clean black Cadillac. Professional in every way. Loaded our luggage.

Exceptional service - Gurmeet was friendly and professional. The vehicle was in perfect order and offered a phone charger for the ride. I mostly appreciated the stress free ride and assistance with luggage at pick up and drop off. Highly recommend. Ride 38884

Excellent Service!!! 5-stars - Wonderful service! Our driver showed up ahead of our scheduled time, was courteous, personable and very professional. The car was immaculate. The ride to our hotel was perfect. I highly recommend this car service.

Disappointed - When we met with our driver at LGA, he said our luggage was too big for his car. We all felt that he was a little rude in the way he spoke to us. All 3 of us had to sit in the backseat of the Mercedes while he put one of our suitcases in the front seat. He said we should have requested a larger axel car. When I made the reservation, the rep didn't seem to have any issue with issuing 3 adults with 3 suit cases for that particular sedan. I trusted she knew what she was talking about. The second thing that stood out was the driver was wearing sweatpants and a hoodie. I thought he was supposed to wear a "uniform", and lastly, the driver was accepting other rideshare jobs while he was driving us to our hotel. We ended up cancelling our return trip, and booked a car through our hotel which had a well-dressed driver and an SUV for about $70 less than what Jet Black charged for a sedan.