1. Booking the Service

• Reservation: The customer books the transport service online, over the phone, or through a mobile app, specifying the date and time of their arrival at Norman Manley International Airport.
• Confirmation: After the booking is made, a confirmation is sent to the customer via email or text, including the details of the pickup, the vehicle, and the driver’s contact information.

2. Arrival at Norman Manley International Airport

• Flight Monitoring: The transport service monitors the customer’s flight to adjust for any delays or early arrivals.
• Arrival Notification: Upon landing, the customer may receive a message or call from the driver to confirm the pickup location and any additional instructions.

3. Proceeding to the Pickup Point

• Customs and Immigration: The customer clears customs and immigration, then collects their luggage.
• Finding the Pickup Point: After exiting the arrivals gate, the customer turns left and proceeds to the Police Station located just outside the terminal. This is the designated pickup point.

4. Driver Greeting and Assistance

• Driver Identification: The driver waits at the designated pickup point with a sign displaying the customer’s name or the company logo for easy identification.
• Assistance: The driver assists the customer with their luggage and guides them to the vehicle.

5. Transportation to the Destination

• Direct Route: The driver follows a direct route to the customer’s destination. There are no additional stops.
• Comfort and Safety: The driver ensures the customer’s comfort and safety throughout the journey, possibly offering amenities like bottled water, Wi-Fi, or air conditioning.

6. Arrival at the Destination
   -Drop-Off: The driver drops the customer off at the specified destination, assists with unloading the luggage, and ensures that the customer is safely inside.

• Completion: The transport service is considered complete, and any additional requests or payments are handled as agreed.

7. Feedback and Follow-Up (Optional)

• Service Feedback: The customer may be invited to provide feedback on the service via a survey or review platform.
• Follow-Up: Any follow-up communication or loyalty discounts for future bookings might be offered to the customer.

This process ensures a smooth, efficient, and personalized transport experience from Norman Manley International Airport.

• Private transportation
• In-person guide is also the driver
• Bottled water
• In-vehicle air conditioning

• Lunch

The airport transportation offers a hassle free transfer from your air travel to the steps of your hotel destination. This service is best suited for singles or a couple with minimal luggage (business trips, short vacation, layover transport). My vehicle is clean and well maintained which ensures safe and reliable passage. Music selection is eclectic, however open to requests. Asking questions is never an issue for me, i love a cultural exchange.

• Luggage Capacity 2 suitcases (medium sized) and 2 carry on luggage (large sized)

For a full refund, cancel at least 24 hours before the scheduled departure time.