May 29, 2025
Wow! - More than an experience of a differentiated and high quality park in each and every aspect of it, it is a pride to know of its ecosocial practices in line with its institutional philosophy reflected in the treatment of all the staff who collaborate there, congratulations Xcaret! group and thank Luis Hernández for your personal warmth and great team.
Review provided by Tripadvisor
Apr 14, 2025
An unforgettable experience!!! - It was one of the best experiences of my life, we didn't want to leave the park. The town is incredible; you don't know if you're going up or down. The sensation was amazing. I loved flying on the zip line, and the mud bath was super comforting. We also loved the flamingos.
Review provided by Tripadvisor
Apr 10, 2025
Excellent! - It is a very nice place, the pictures that can be taken are great, it is worth every penny paid, it would definitely come back again and again.
Review provided by Tripadvisor
Apr 4, 2025
A unique park - Xenses is definitely something unique in terms of parks, the concept is to involve all your senses in one way or another, it has a lot of photo opportunities and the truth I think it is totally worth buying the photo pass, we went through it until that fast and between the two we took about 300 photos with the photo pass that otherwise with a cell phone would not have been achieved so please consider if or if the photo pass also as there are many activities with water you forget to be taking care or leaving the cell phone in the lockers.
Now an important comment the Xensatorium is NOT for anyone please heed the recommendations of the start, the tour is done only in complete darkness, the tour is not straight and there is no way to know when it ends. I really liked doing it, I felt it as an achievement because I hate the dark but if there was a moment when I was scared because a lady in the distance started screaming because she was scared and as well as she other acquaintances or friends who have gone some had a similar experience, it is a unique tour but it is not for anyone and in the instructional video of the start they tell you again and again if you have themes of claustrophobic, fear of the dark, etc... it is not recommended. But the truth is unique and very parent if you can relax and let your other senses guide you.
Review provided by Tripadvisor
Mar 25, 2025
A great park with lots of xenses - This is my second visit to one of the Xcaret parks. Xenses was fun and very entertaining. It turkey did meet all of the senses. The highlight for me was the fear conquering pitch dark cave. Am claustrophobic sometimes and the moment I entered the cave, I turned around and then went back in and waved my hands for help exiting, however, I decided to continue to move forward and was proud of myself for completing the challenge. Being blind is no joke and this for sure gave me a clear perceptive. The town was mind tripping, am in shock of the area and how they managed it. It brought laughter and fun. All of the other senses were super fun as well. The food…do not bother. Had a burger and my bun was falling apart and I had no idea what type of meat that was, but it was definitely nothing am used to.
Review provided by Tripadvisor
Mar 10, 2025
Spectacular and unforgettable experience - Excellent experience, friendly and friendly treatment from all staff. The activities carried out exceeded my expectations. 100% recommended
Review provided by Tripadvisor
Mar 6, 2025
Sensory overload! - We had a great time. La Puebla was amazing. The sensorium was awesome but I can see it being hard for anyone not sure footed or anyone with even mild claustrophobia, because it is kind of intense (in a good way!)
The biggest tip I would like to leave is this: please, please do not be one of the entitled, LOUD American or Canadian travelers. Idk if anyone is aware, but if you are in another country you can just simply listen and tell who the obnoxious "Northern" visitors are very easily. It is embarrassing as an American- There is no need to make a spectacle of yourself when visiting places, but especially foreign countries where you do not know the customs. We unfortunately went through most of the park following a very loud, obnoxious, and entitled family that sort of ruined it. This is not Xenses fault, so I don't hold them responsible. If this part of my review bothers you, I don't know what to say except maybe you are the problem. It is totally possible to have fun with your family without making yourself look like a jerk. 😁
Review provided by Viator
Mar 24, 2025
A park of sensations - We loved Xenses and the thousands of details in the setting even of the bathrooms. Everything gives you an experience in this place.
The Xensatorium leaves emotions afloat and places like the Village upside down and the tunnel to the lockers are crazy (in a good way). We had seen it from YouTube videos, but being there is another level of sensation that the cameras fail to capture.
We went as a couple and considered it an ideal park for adults and not so much for children.
As only details, the slides and bird flight are somewhat short (especially the second). The feeling is very rich, but leaves with "little taste".
Finally, the photos are too expensive, cost almost the value of a ticket (which are also not cheap) and it is a pity because they are really cute, but the price seems disproportionate.
Review provided by Tripadvisor
Feb 27, 2025
A Park for everyone - It's not the first time we were there, close to the other two Park (Xplor and Xcaret), this Park is perfect for the whole family, we did all the activities. Food is not included. Some activities are not for everyone.
Review provided by Tripadvisor
Feb 12, 2025
Photo service is a scam - Don’t buy the photo package, it’s a scam, the app to download it’s not working it freezes from the start page, you can read all the reviews at the App Store and it hasn’t been working for months, the website doesn’t work neither, I tried on different computers and any browser I could think off, I can’t believe how many people pay for this service and don’t have the time to do all the hard work reaching out through the phone from the other side of the world in their time or email to get a solution within the time frame they give you to storage the files. It’s a shame that you have so many amazing memories lost, due to their lack of attention to this service. I can honestly think that only a fraction of the customers, get the material they already paid for. Is this error intentional or a crashed server for an entire year?
Review provided by Tripadvisor