Ferry to Cozumel: Comfortable and Pet-Friendly Ride

Experience luxury ferry travel from Playa del Carmen to Cozumel with flexible schedules, pet-friendly areas, and top-notch safety. Book your open ticket today.

Duration: 45 minutes
Cancellation: 24 hours
Highlights

This is a ferry transfer from Playa del Carmen to the island of Cozumel. This is a comfortable trip in new ferries. Your ticket is an open ticket, so you can choose from 28 schedules. Departures are every hour, 14 in Playa del Carmen from 8:30 am to 9:30 pm and 14 in Cozumel from 7:30 am to 8:30 pm. You can be sure that you are traveling with a…

What's Included
  • Travel insurance
  • On-board WiFi
  • Area for pets
  • Free access to the Scenic Tower of Cancun with Round ticket at Tourist Fare
  • All Fees and Taxes
  • In-vehicle air conditioning
  • Ferry transfer from Playa del Carmen to Cozumel island
  • Luggage storage section
  • On-board restrooms
  • Special places for persons with disabilities and wheelchairs
What's Not Included
  • Private transportation
  • Inland transportation is not included
Additional Information

What makes us unique? The crossing from Playa del Carmen to Cozumel will be an incredible experience with our comfortable and new ferries. We offer you a professional crew that meets the highest standards. We offer hourly departures with a total of 14 schedules in Playa del Carmen and 14 schedules on the island of Cozumel. The operating hours are Playa…

Location
Muelle de Playa del Carmen
The Maritime Terminal of Playa del Carmen is located downtown, just at the end of 5th Avenue and the Paseo del Carmen shopping zone. At this terminal, you can take the ferry to Cozumel.
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
4.3
(42 Ratings)
5 stars
4 stars
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1 star
Erik
Jul 7, 2025
Recommended ferry - New boats, very punctual, comfortable, good service for seniors and people with disabilities, although they should improve the ability to purchase tickets online for people with disabilities.
Review provided by Tripadvisor
Tom
Jun 14, 2025
Would Recommend - Wonderful experience. Nice and cold AC after walking around in the hot sun. A little more expensive than the other two options, but it’s extremely nice and even a little faster.
Review provided by Tripadvisor
E7475jpximenac
Jun 6, 2025
Friendly staff and clean bathrooms - The trip was amazing!! the attention was excellent, to be honest this was my first experience in a ship so i thought it’s gonna be terrible for me but i was wrong, the staff was very gentle and friendly with me and my friends, very grateful with Jessy she give us hers best recommendation during the trip, what to do in the island and how have the best views on the way back, she was my angel in this new experience. xoxo.
Review provided by Tripadvisor
286ivonned
Jun 2, 2025
amazing and comfortable - super amazing experience, totally worth it, facilities access all very well loved it and would definitely use it again
Review provided by Tripadvisor
Betsabe_b
May 28, 2025
Well organized, smooth... - Well organized, smooth sailing, clean ferry, and very polite crew. Round trip & one way affordable pricing.
Review provided by Viator
Frenchhorn88
May 27, 2025
Great ferry service - Great ferry service. Easy to book tickets online in advance. Arrival process was easy, schedule is convenient. Onboard was very comfortable and service was fast.
Review provided by Tripadvisor
Explorer729089
May 10, 2025
Solo trip - The views were amazing boarding was easy and well organized and the vessel was nice and clean also cool being as though it was very hot outside.
Review provided by Tripadvisor
Arturo_m
Jul 12, 2025
Fake voucher - Everything was nice except that ticket center didn't want to scan the voucher you guys give us, fora moment I thought It was a fake voucher, I insist and the look into their list and they found Us. Next time I would go an buy my tickets directly into the ticket box.
Review provided by Viator
Joseluisgk6867fg
May 6, 2025
I HAD TO BUY ANOTHER TICKET - The catamarans are excellent however I had a bad experience, we bought the round tickets by internenety all very well on the return boarding 1 of the tickets did not accept it, we were told that it had already been used, and there are no staff to give you a solution all face distress but do nothing, I had to buy another ticket to be able to return, Maritime terminals in very bad condition require maintenance
Review provided by Tripadvisor
Tichina_b
Jul 13, 2025
Buy Directly from The Ferry Company, Not Viator - Travelers should buy directly from the ferry company. I accidentally purchased two tickets, called Viator to request a refund for one of the sets of tickets, and was told no multiple times without explanation. I decided to try to use at least the single set of tickets that I purchased and they were rendered unusable between my multiple calls to Viator and the company directly. So essentially, I purchased my tickets, was unable to use them, and told that I would not be refunded. They stole $78 and now I am continuing to fight to get my funds returned to me. This is simply not okay.
Review provided by Viator
From $21
up to 5 guests
1 - Adult
Cancellation: Free cancellation up to 24 hours before the start of your experience (local time).