Jan 15, 2024
Very professional driver,... - Very professional driver, all went very smoothly, strongly recommended. The car was in good condition.
Review provided by Viator
Jan 24, 2023
Great tour - Jay and friends took very good care of us. Everyone was so patient and kind, super friendly and treated us like family!!!
Review provided by Tripadvisor
Jan 24, 2023
Nothing short of Amazing 50th Birthday experience - This trip was so amazing! At first we were skeptical because it was a girl’s Birthday trip. I can tell you from the Airport during the stay back to Airport. Emanuel and Xavier were two caring people who reassured us that at all times we will be I. Their best interest for safety and most of all allowing us to have fun. Xavier took us out in this awesome tour to Blue hole where we all had a blast! We explored white water rafting with lime massage! a MUST have! horseback riding was a great experience!
Nothing Short of an Amazing Awesome Birthday experience! Thanks again for those amazing gentlemen!
Review provided by Tripadvisor
Jan 8, 2021
Highly professional - Awesome company. We had Salissa and she was phenomenal..... On time, extremely professional and provided useful information regarding our stay and the island. Thank you for helping make our trip a wonderful experience
Review provided by Viator
Jul 7, 2020
Great tour - Great time and learned a lot about Jamaica. Felt very safe as sanitary on our tour. Ate some local jerk food and even found a brownie reggae man.
Review provided by Tripadvisor
Jul 6, 2020
Safe & Reliable - We booked Folkes Tours Jamaica for a private trip. Our driver, Al arrived on time for pick up. He also waited with us the entire trip. We felt safe the entire time. This company is professionally run. We will most definitely use them again for future tours in Jamaica.
Thank you Al and entire Folkes Tour team!
Review provided by Tripadvisor
Jul 6, 2020
Al is the best!! - Whenever my family and I come to Jamaica, we use Al’s services. We trust Al and fee very safe with him on the road. He takes us anywhere we want, and also make great suggestions on places to visit. He is very patient and ensures we have a good time. We will never use another driving service. Al and his team are the best.
-Stephanie
Review provided by Tripadvisor
Nov 6, 2023
Incorrect address on website and refusal to take to correct blue hole. - Website gave incorrect information, causing delays to the trip and the driver nearly refusing to take us to correct location. Please update website or give the driver correct information!!
We booked shuttle only to the cascade blue hole, as the address on the website (see screenshot) gave this address. We had already booked the tour for cascade blue hole.
The driver however took us to a different blue hole and told us we could not go to cascade blue as the shuttle had been booked to a different one. He told us we’d need to pay for a new tour and would not take us to the correct one (which was 7 mins up the road).
We spent 20 minutes debating this with the driver who called management and refused to accept the address on their website was wrong. After going round in circles and showing evidence of this multiple times we were finally taken to the correct blue hole, however we’re still told by management they didn’t believe us.
Was very expensive and the roads weren’t that bad (some potholes) so we’d have saved a lot of money just driving ourselves.
Also: no snacks or refreshment were provided as advertised.
Please update website!!
Thanks
Review provided by Viator
Aug 9, 2022
DRIVER REFUSED TO PICK US UP! - I booked transportation this tour- transportation only. As you can see from the photos, he started texting me at 11pm the night before, which should have been my first indication of a problem (RUDE!). He confirmed pick up time for the next morning and said that I would need to pay for admission when we arrived at the excursion. The next morning, he said the same thing again and when I mentioned that I had already purchased admission from another tour operator, he refused to pick us up, causing us to miss our excursion! I seriously don’t understand his point about me already having purchased from someone else because he was only paid for transportation. I’m not sure if he gets a kickback from everyone he brings or if he was going to try to scam us or something (notice he asked how much I paid), but where I purchase my admission tickets from is totally irrelevant to him transporting us to the place. He should NOT be used or the description should be edited to add “MAY ONLY purchase admission when you arrive.” Extremely upset.
Review provided by Viator