Memorable family vacation by bale laut - Amazing and thoughtful trip, even weather quite unpredictable the tour guide gives back up options. Food is good especially one lunch is cooked by the owner itself, very thoughtful and heartwarming homecook food

Great experience, we recommend - Great experience. The guides are really nice and respect everyone's fears. They are listening. We had price the private excursion and we do not regret it! They are respectful of turtles it is great.

Amazing - 10/10 the guides were amazing, went above and beyond, best day of the trip, saw turtles for the first time Would highly recommend

Great adventure - Great day and the best snorkling team Nisa and Bale🤿🐠🐢👍🤙 We were lucky to see 8 turtle, at one point 2 together, fantastic

An Amazing Snorkeling & Gili Tour - This is an unforgettable experiences for me and the families. Snorkeling in these waters feels like diving into an underwater paradise. The crew was so nice, the view was superb, the weather was great, and the foods were amazing! Overall, I really enjoyed this tour and this is a must do tour if you visiting Lombok. Had a really incredible experience here, would love to go back someday ❤️

Stress-Free Tour Experience! - We had a fantastic experience with Bale Laut Tour! Nisa was incredibly friendly, accommodating, and flexible, planning everything exactly as we wanted and even accepting last-minute changes with a smile. She also gave us great recommendations, which made our trip even better. Our driver, Wawan, was very nice and a careful driver, ensuring a smooth and comfortable journey. The entire team that assisted us on our trips to Gili Islands, the waterfalls, and Secret Gili was friendly and welcoming, making our experience truly enjoyable. We highly recommend Bale Laut Tour to anyone looking for a well-organized and stress-free tour in Lombok! Thank you for making our trip so memorable!

Snorkelling at Gili Islands - Amazing Snorkeling Experience at Gili T! I had the most incredible time snorkeling at Gili Trawangan! The entire experience was seamless from start to finish. The team was friendly, professional, and knowledgeable, making sure everyone felt safe and comfortable. The snorkeling sites were breathtaking, with vibrant coral reefs, colorful fish, and even a chance to spot sea turtles up close. The guides were excellent at pointing out marine life and sharing interesting facts about the ecosystem. The equipment provided was clean and in great condition, and the boat ride was smooth and enjoyable. They even offered refreshments and plenty of time to explore each site. I highly recommend to anyone visiting Gili T who wants a fun, memorable, and eco-friendly snorkeling adventure!

Very professional & great customer service - This local tour operator was exceptional in being very responsive and helpful. Very honest, trdust and cares when it comes to giving great customer service and experience.

Amazing location, average service - Amazing location, however probably not value for money. Guides offered minimal interaction and guidance. Could have gone on a lot cheaper tours with the same inclusions

Disappointing, save your money - I feel compelled to write this review to help others avoid the disappointment we experienced. As experienced snorkelers who have explored waters worldwide, this tour stood out as one of our worst experiences. The safety concerns were significant throughout the tour. The boarding and disembarking procedures near the boat's propeller were chaotic, with guides giving conflicting instructions about when to move. When my husband's defective snorkel equipment caused him to inhale water, we found ourselves far from the boat with no immediate assistance. They also failed to mention that water wouldn't be provided until lunchtime, leaving us dehydrated during the morning portion of the tour. The communication issues were equally frustrating. While we're typically comfortable with language barriers, the complete lack of engagement or friendliness from the guides was problematic. We received zero information about what we were seeing or doing throughout the tour. Remarkably, the only real interaction we had was when a guide asked to take our picture "for the boss." The lunch situation was particularly chaotic - we were suddenly informed of price restrictions on our meal options, with no guides present to help navigate the confusion. Rather than enjoying the underwater scenery, we spent most of our time struggling to keep up with the guide and boat. The experience felt rushed and impersonal, culminating in one guide abruptly announcing "back to Gili T" before the tour properly concluded, perfectly capturing their apparent lack of enthusiasm for their work. We ended up renting snorkel gear on our own afterward and had a much better experience exploring independently. This is especially disappointing given the wonderful, kind people we've met elsewhere in Gili T. The 5-star reviews for this tour are completely baffling - our experience absolutely does not deserve them so I’m assuming we had different guides. If you're considering this tour, I strongly recommend saving your money and renting equipment to explore on your own instead. You'll have a more relaxed, enjoyable experience and can go at your own pace without feeling rushed or ignored.