Ground Zero Tour: 9/11 Memorial and One World Observatory

Immerse yourself in the Manhattan 9/11 Experience, a comprehensive tour of Ground Zero and the 9/11 Memorial. Explore the 9/11 Museum and witness breathtaking views from the One World Observatory.

Duration: 5 hours
Cancellation: 24 hours
Highlights
  • Oculus Center - Discover this transportation hub and shopping center, renowned for its impressive architecture, symbolizing renewal at Ground Zero post-9/11.
  • 9/11 Memorial Pools - Honor the memory of those who perished at the World Trade Center on 9/11. The guide will elucidate the significance of the symbolic sites within the memorial plaza,…
What's Included
  • Views from 150 feet up in the One World Observatory with the highest panoramic views in NYC
  • Self-guided tour of the lobby of Freedom Tower with the film “Voices”
  • Visit to the meaningful sites of Ground Zero
  • Moment of reflection at the “Reflecting Absence” fountains
  • A local guide who shares stories about their personal connection to 9/11
  • 9/11…
What's Not Included
  • Gratuities
Additional Information

Explore the landmarks of Ground Zero, including the 9/11 Memorial, with a guide who has a personal connection to that day. This tour provides a profound experience with history, sharing stories of not only tragedy but also heroism and resilience.
Several upgrades are available to enhance your visit. The 9/11 Museum is highly recommended. You can choose…

Location
L'Arte del Gelato
Greenwich Street
We meet inside the Oculus, a mall and transportation hub at Ground Zero. Go to Level C2. Your guide will be wearing an orange hat and standing by the L'Arte del Gelato stand.
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
4.9
(4708 Ratings)
5 stars
4 stars
3 stars
2 stars
1 star
Mpolen6497
Nov 11, 2025
Awesome experience! - Our tour guide was amazing. A true New Yorker. Friendly and knowledgeable. Highly recommend this tour! Bery memorable!
Review provided by Tripadvisor
Braunsjo
Nov 10, 2025
Great tour with Tim - Had a great experience with Tim Douglas our tour guide. He made a huge effort to ensure the entire group could follow along and felt connected to the tour and the stories. Really made the whole experience
Review provided by Tripadvisor
Garry_t
Nov 10, 2025
Play date with friends, birthdays and fun day - It's educational, relaxing, worth every penny/dollars, knowledgeable tour guide and viator is your answer to a great time.
Review provided by Viator
Q4360qcveronicaz
Nov 9, 2025
A must in NYC!! - Tim Douglas was a very passionate and thoughtful tour guide, the information shared, the moments to reflect and the overall experience he created for us was just great! This tour is a must in NYC!!
Review provided by Tripadvisor
Daniellese4541fj
Nov 9, 2025
Better than the museum tour! - Paul Kelly was an amazing tour guide. I loved the stories and accounts of the people that you don’t get from the museum alone. He was respectful and heartfelt of the events from that tragic day. Highly recommend!
Review provided by Tripadvisor
Hilda_h
Nov 7, 2025
Nice tour guide - Tim was very nice and knowledgeable. I would recommend it but be aware the tour guide does not go into the museum.
Review provided by Viator
Emilyev5528ml
Nov 7, 2025
Amazing 9/11 tour - Jaclyn was our tour guide and was amazing. Her respect and love of the history of 9/11 was inspiring. I found this to be a deeply emotional tour and truly believe every American needs to experience it.
Review provided by Tripadvisor
Travellermike067
Nov 7, 2025
Tim’s great. - Tim was a lot of fun. He has an excellent command of so many interesting facts about NY, 911 and the memorials. Very organized a pleasure to be around. Highly recommended him.
Review provided by Tripadvisor
O93aumatthews
Nov 7, 2025
Highlight of NYC Trip - A must do activity when in NYC. Highly recommend doing the all access. Both the museum and the observatory were amazing experiences. Our tour guide Liz was great. Super knowledgeable and friendly.
Review provided by Tripadvisor
Nathan
Nov 6, 2025
Great Tour - The tour was excellent. Tim Douglas was very knowledgeable and provided great insights to the events that happened on that day
Review provided by Tripadvisor
From $109
up to 15 guests
1 - Adult
Cancellation: Free cancellation up to 24 hours before the start of your experience (local time).