Great service. Pick up... - Great service. Pick up was on time, great recommendation on places to visits and eat. A must for a family

Unforgettable Mt Fuji Trip - Our day exploring the Mt. Fuji region with our guide, Mani, was nothing short of spectacular. Mani’s enthusiasm, deep knowledge, and warm personality made this adventure a highlight of our trip to Japan. Here’s a rundown of the incredible places we visited and why this experience was so unforgettable. Our journey kicked off with a thrilling speedboat ride on Lake Kawaguchiko. Mani arranged everything seamlessly, and the boat ride offered jaw-dropping views of Mt. Fuji’s majestic peak reflecting on the water. The adrenaline rush combined with the serene beauty of the lake was a perfect experience. Next, we headed to Oishi Park, a gem on the northern shore of Lake Kawaguchiko. The park’s vibrant flower fields framed Mt. Fuji perfectly, creating postcard-worthy views. Mani knew the best angles for photos and even helped us capture some candid shots. The highlight here was the delicious ice cream from a local vendor. The creamy, lavender-infused soft serve was a refreshing treat, and Mani’s recommendation to try it was spot-on. He also shared insights about the local flora, making the stop both scenic and educational. We then visited Oshino Hakkai Village, a charming spot with eight crystal-clear water ponds fed by Mt. Fuji’s snowmelt. The ponds were mesmerizing, with fish gliding through the transparent waters and Mt. Fuji looming in the background. We spent time exploring the souvenir stores, where Mani guided us to authentic, locally made crafts. Our final stop was Lake Yamanakako, the largest of the Fuji Five Lakes. The peaceful atmosphere here was a perfect contrast to the earlier excitement. This Mt. Fuji adventure was a perfect blend of thrill, culture, and natural beauty, and Mani’s expertise elevated it to a once-in-a-lifetime experience. I’d recommend this tour to anyone visiting Japan—especially with Mani as your guide!

Very nice trip. Good... - Very nice trip. Good spots to see Mt Fuji. Great Hakone village. 🤩 Everything according to the plan. Very pleasant driver Mani. 👍

1-day trip to Mt.Fuji - We loved the experience overall. The drivers were very proactive in connecting with us a day prior and set the plan. They were extremely supportive, friendly and very flexible throughout the drive.

Excellent Day Out at Mount Fuji - We had an amazing day on our trip to Mount Fuji. The weather was beautiful blue skies and it was Japanese holiday time so it was very busy. Our guide Ali was very knowledgeable about all the sites we visited and also knew plenty of other routes and detours to miss the traffic jams. Lots of street food and restaurants along the way so there is no chance of going hungry. I would highly recommend this tour!

A must see while in Japan, Mt Fuji and the surrounding areas did not disappoint - The stops along the trip were just as we had hoped. They were beautiful, captivating and a wonderful way to experience the local beauty and culture. The only thing that could have been better was a more interactive guide. Ours had a bit of difficulty with English and only spoke minimally during each stop. Otherwise, would highly recommend!!

Amazing experience for Mt Fuji. - Our driver was excellent and made sure we experienced everything we wanted to see. The viewing spot for Mt Fuji was great and the trip on the lake with views of Mt Fuji was a wonderful experience. Mian Anees was great, car number 100 white.

An interesting day - We had a most interesting day with Mr Ezar, who was very friendly and knowledgable. He took us to all the places we wished to see and explained clearly the history and details. We had a thoroughly enjoyable day. Thank you.

Stranger Danger - The drivers were punctual and the vehicles were clean, which made for a comfortable and smooth experience. We visited all the places listed in our itinerary, plus an additional stop, which was a pleasant bonus. However, one aspect of the tour raised serious concerns. An extra person joined us who openly stated he was not affiliated with the company and was only brought along by a friend to “help out” as a tour guide. This individual shared inconsistent stories about his background—claiming at one point to be from South Africa with over 22 years of experience as a guide, which later changed to 15 years. Based on his fluent conversations with the drivers, who were Pakistani, and the way he communicated, my guess is that he was actually from Pakistan as well. He offered very little insight into the places we visited, instead focusing on personal anecdotes and excessive flattery directed toward our family. While his presence might have been well-intentioned, allowing an unofficial and unverified person to join the tour—especially with several children in the group—felt unsafe and unprofessional. Toward the end, he began sharing personal hardships and comments about how little the drivers were paid, none of which we asked for. Despite my advice not to give too much, my parents were moved by his story and gave him a $300 tip. Overall, while the official service was solid, the presence of this unofficial “guide” significantly detracted from our trust and comfort with the tour. I would urge the company to be more cautious about who they allow to accompany their guests.

If I Could Give Zero Stars, I Would - I was going to skip writing a review, but after long consideration, and an incredible experience with a different company, I decided I needed to let you know not to book with this company. Our driver for the day was Mani. He reached out the night before and told me the pick up time was going to be 6:30 AM, since we were in Narita. Everyone was on time. It quickly went downhill from there. After driving away from the hotel with me, my 82 y/o mom who uses a wheelchair, and 3 adult family members, Mani demanded payment of an additional $200 USD because of the distance from Narita to Mt. Fuji. I explained that was not part of the tour listed on Trip Advisor and nobody reached out to me from the company prior notifying me of this. He continued demanding additional money and we went back and forth for 10 minutes. Finally, I’d had enough and told him he had two options. Return us to the hotel and refund the full tour price or take us on the 10-hour tour I had paid for. He decided to continue toward a destination. Then the second issue began. I explained this was our only day in Tokyo, on a stopover, and we needed to find things that my mom could enjoy while using a wheelchair. I explained we wanted to do things as a family together, including my mom. Mani told me the tour included one place. We could either go to Hakone, a traditional village, or Mt. Fuji. There wasn’t enough time to do both. We had to pick. And either way, we would run past 10 hours and would need to pay extra because fuel, tolls and his time were not free. Again, we went back and forth over money and paying for extra time. The energy in the car was tense. I was getting multiple messages from all my family members. They were mad and miserable. Finally I told him to drive us to Mt. Fuji so my mom could see it from the car and, once she saw it, he could take us back to the hotel. I began tracking our progress on Google Maps. At every interchange, Mani chose to take the option with the longest time to destination. He told us the 5th Station was the best option on a cloudy day and we could go hiking from there. Mani said it was hiking season and that would be something we would enjoy. - With an 82 year old woman in a wheelchair?!?!?!?!???? Are you kidding me???? We nearly arrived at the 5th Station to find out it was closed to private cars for hiking season. Note: Mani, the private tour guide for a Mt Fuji tour didn’t know this in advance. He told us to take a taxi or tour bus to the top (or we could hike if we would like to) and he’d be at the car when we were done. It was too cloudy to see the mountain from where we were, which wasn’t his fault. I said to just take us back. Mani said no to taking us back. Even though the tour was for only one place, he continued to lie, he was going to take us to a lake that had a speed boat, cruise ship, and a cable car. My mom said she wasn’t interested. I told him she would not get on a cruise ship. It would be too hard on her to be jostled getting into a boat. He kept insisting we would love the speed boat. I said she had a bad back, is hunched over and can barely walk. The LAST thing she needs is that. His suggestion was to leave her and we could enjoy it without her. We arrived. He parked. He pointed out where the speed boat and cruise tickets were and the cable car. He got back into the car to sleep. We tried to make it to the cable car, but both sidewalks narrowed too much for the wheelchair to pass and there was too much traffic to push her through the traffic lanes of the street. Plus, the two flights of stairs to reach the station and the steep hill were impossible to navigate. Back to the car with the annoyed Mani for his nap was cut short. Again, just take us back. Mani, “Why did you book a tour if you don’t want to do anything or see anything? There are still more stops scheduled on this tour.” *Remember, just a bit ago, he insisted it was a one-stop tour! *Reminder: this is a fully customizable 10-hour tour that was booked with a suggested itinerary. At this point it seemed like we were hostages and he was trying to run up the clock so it would run over 10 hours, he could get more money and a nap in the car. For the first 5 hours of the trip, Mani never went longer than 20 minutes without telling me I’d owe him for extra charges. If his service had been even passable, and we went over our time, I’d have no problem fairly compensating him for going over. Next stop was for ice cream that he insisted everyone loved, even though I said no because none of us eat ice cream. After that, a temple in a forest. Yes, it was beautiful. The gravel pathways meant we had to pull mom backwards in the wheelchair through the gravel to use the toilet and she had to stay at the gate because there was no ramp to get up the stairs. Mani went to get gas while we were there. When he returned, he parked on the far side of the lot. He walked over to meet us and excitedly asked how we liked it and if mom enjoyed it. I told him she sat in her wheelchair at the bottom because there weren’t any ramps while we waited for him. I then began to pull her backwards through the gravel lot toward the van. Mani told me to let him do it. I said no. He told me to “let him be a man” and tried to push her. Ultimately, he moved the van to where we were to load up. Again, just take us home. Nope! He insisted on taking us to an old traditional village. I don’t know what it was called. At that point, I couldn’t care less. I was miserable! Everyone was miserable! When we arrived at the village, he began to act like a passable tour guide. He took us into the village and the museum where there were less crowds. He told me not to worry if the tour ran long, there would not be an additional charge. He took a picture of my family together. We explored the grounds on our own and ate at the village. The village was the best part of the day. After that, we returned to the hotel. We ran a little over 12 hours in total for the day. My mom insisted on him getting a 10,000 JPY tip. She said she felt bad for him. Even at 54 years old, I am not going to argue with my mom when she has had a mostly miserable day, so I complied. Mani said he would only accept it if I was happy with his service. I’m more loyal to my mom than him. I told him to please take it, that we enjoyed the village. Technically not lies. My recommendation is to book another company. On our stopover on our return flight, we booked a tour with Asoko LLC and were so happy with the service! They are on Viator or contact them directly.