Safari and Giraffe Tour - Our tour guides we’re very great, We really enjoyed ourselves. We highly recommend people to take advantage of this great tour

Don't miss a visit to Nairobi National Park if you are ever in Nairobi - We had a great time. We saw white Rhinos within a few minutes of entering the park. The roads are a little bumpy. We also say a pride of lioness. We thought the were going to pounce on a gazelle that was in their sight but instead, they just laid down on the tall grass to nap. Once they laid down you could not see them at all. It was amazing how quickly they disappeared from view. 3 members of our group of 8 ended up adopting animals at the Elephant Orphanage. The Giraffes are very funny. The male Eddie kept stealing people's pellets right out of their hands.

Great trip & good value - Had a wonderful day trip, taking in the National park, elephant orphanage & giraffe sanctuary. Pick up arrangements were easy & our driver / Guide, James, was lovely & found us LOTS of rhinos as well as other animals James also sorted the entrance tickets, which saved time. All in all, we would highly recommend. Only (small) inconvenience was that the seats in the Safari vehicle had fixed armrests, which made standing up / sitting down a bit problematic.

Great highlights tour! - My guide, Wilson, arrived on time, explained the day clearly, and helped expedite our group through the line at the park gate. He gave background on the animals and got us close to them! The timing of everything was smooth, and he gave us recommendations on other activities to enjoy in Nairobi. Tip: I left the tour at the Giraffe Center and took an Uber to Karen Blixen Museum (5 minutes drive). I was happy with seeing everything in one place before heading back to the city center.

Great trip - Well organised. Good communication before the trip. Pick-up in time. Our driver Winston organised the all entrance fees. Although it was overcast and a bit rainy we saw a lot of different game in the park. The orphan elephants are a great experience. Somehow Winston organised umbrellas from nowhere as it started raining just then. Had a coffee break at a community restaurant and curio shop. Something to recommend

Excellent experience! - A very well organized trip with pick up and return to the hotel. Our guide and driver James did everything to give us an amazing experience. We saw about 30 different large species (giraffes, zebras, rhinos, hippos, lions, ostriches, crocodiles, ...). To my taste our guide was a bit too focused on showing us lions (we saw 4 in total) although my co-passengers and I found all animals equally interesting. Thus sometimes we were a bit rushed. The elephant orphanage and giraffe centre were also nice, though a bit crowded. Altogether an excellent experience. Highly recommended and worth the money! TIP: Make sure to bring exact cash in Dollars (43 for the National Park, 20 for the elephant orphanage and 15 for the giraffe centre plus, if you like, a tip to the guide). Also make sure to bring something to eat and drink because the trip starts at 5:30 and the next occasion to eat is at around 12:30 or even later.

Afternoon excursions in Nairobi - We had a long layover in Nairobi and the team took us to the lunch and then the giraffe centre and to an evening game drive. We honestly had such a good time and the team was so accommodating to us and made us see the best of of Nairobi’s national park! Would strongly recommend booking with them as it was such a unique experience for us and we would do it again!

A lovely Safari and a great morning out! - Myself and my husband were picked up on time (5:30am) at our hotel and joined other guests to make our group a total of 7 people. Watson our Safari guide was really great and was in constant communication with other Safari guides to make sure that we saw as many animals as possible. We ended up seeing 4/5 of the Big 5 and lots of other animals! Watson was really knowledgeable and provided some facts on the park and animals along the way. A massive thank you to Watson for his hospitality the entire day. Seeing the Sheldrick Elephants was a dream come true for me and a must if you decide to take this tour. After the elephants we decided to end our safari (our 4:30am wake up was catching up to us!), and we stopped somewhere for lunch on request of a family in our group. My husband and I didn’t fancy lunch and Watson organised a driver to take us back to our hotel. Overall I really enjoyed this safari, the only thing I would say is to get in touch with the tour operator to confirm your hotel is within their included pickup area, as I contacted them the day before with a different query and was told our hotel was not. This additional fee was waived for us though. A big thank you to Watson, we would definitely recommend this tour!

Avoid: Half trip was cancelled: no refund offered! Plus disorganised. - This should have been a whole-day tour but in fact half was cancelled, blaming bad weather. No refund was offered. After making a fuss, the company said that it would refund the cost of entrance fees for the parts that were cancelled, which it said was $25. It actually only refunded ~$20 (and was ungracious about that). The first part here is probably illegal, and the second part is dishonest. The administration is also very disorganised: which is weird because they must do this all the time and we were a very standard customer on their standard tour. There must be many other companies who do tours of that National Park etc. I will choose a different one next time.

Untrustworthy and deceitful - DO NOT BOOK THIS COMPANY! We had a visitor and she booked a full day group tour that included Nairobi National, Elephant Orphanage, lunch, Giraffe Centre, Bomas of Kenya and Karen Blixen. Our visitor was the only one in the group who had booked the full day. So after the half day with Nairobi National and Elephant Orphanage, the driver (who originally wasn’t even informed that she was on the full day tour) abandoned her on the road side and told her to wait for another driver. She waited in the middle of nowhere for 40 minutes. Then this driver took her to a random beads factory instead of the lunch place that was written in the program. In this factory they harassed her and told her she was supposed to buy something which she refused. She kept on telling the driver that she wants to have lunch and continue with the program. He told her that if she wants to have lunch they can only do one of the 3 activities that were still on the itinerary. She was fine with skipping Giraffe Centre, but still wanted to do the other two which the driver refused. She called the company to complain and they told her that they are telling the driver to leave since she’s going to leave a bad review anyway! I have lived six years in Nairobi and never have I heard of such shameful behaviour! To abandon young woman twice and not to fulfill the itinerary that she paid for! They clearly took advantage of the fact that she was on her own. She had to take an Uber from the lunch place and never got to go to the other three places. By the way, she also offered to switch to the half day program if they reimburse her the money which they refused as well!