Sep 19, 2025
Great flexible tour, where you can do so much! - The tour operator was very flexible. Driver Jackson was educational & entertaining. You can choose how many hours you want to be in the tour. Our hotel was not amongst those listed, but the tour operator was very flexible and accommodating and made it happen. We were very grateful for that. The driver Jackson made sure we went to all the places listed and gave us a really good tour of Nairobi. He was very informative of the history, and his English was really good.
The tour operator kept in constant contact with us prior to the tour, and made sure everything was fine, then checked in at the end of the tour. Jackson, our driver also took us to a very good local restaurant- as we requested that, and the food was delicious. At the national park, he did his best to ensure that we saw many different animals. All in all we were able to accomplish a lot in a short time, and had a great time. We never felt pressured. We learnt a lot about Nairobi and enjoyed this tour.
Review provided by Viator
Aug 2, 2025
Four hour whirlwind tour - We only had a short window to explore Nairobi between flying in at NBO in the afternoon and out the following morning to go on safari. We were picked up at our hotel and taken to the Giraffe Center (a memorable experience), then we stopped at the Golden Eagle shop to see original handcrafted masai souvenirs, followed by a driving tour of the main sites in the city. I’m grateful someone else was driving because traffic is nuts here. The tour guide was friendly and explained everything.
Review provided by Tripadvisor
Jul 29, 2025
Excellent - We had a full day layover in Nairobi so booked this to make the most of some of our time. We were aware that we would still have some time waiting at the airport before and after though. However, on seeing our flight times the company picked us up immediately from
our inward flight and took us out all day, giving us additional hours for free.
Nairobi National Park was brilliant for a morning trip, we saw a number of animals including zebra, giraffes and rhinos.
Feeding giraffes at the Center was great.
We also enjoyed driving through the slums as it gave us a real insight into Kenya.
Our driver was friendly and accommodating. We felt safe all day.
Review provided by Viator
Jul 28, 2025
Ask for Jackson! Professional, Knowledgable Tour Guide and Fantastic Experience!!! - Jackson was an incredible guide during our day in Nairobi. A professional, kind, and knowledgeable lead as we traversed the city, its various landmarks, and giraffe center. We would highly recommend to other travelers that find themselves with extra time in Nairobi.
Review provided by Viator
Jul 4, 2025
10 out of 10 — Highly Recommend - These are some of the kindness, patient, and understanding traveler professionals I have ever worked with! Enjoyed!
Nairobi is a beautiful city. I was only here for a short time, but when I come back, I will connect with this specific traveler services provider.
Review provided by Tripadvisor
Jun 29, 2025
Must-Do Tour! Do not sit at the airport and miss out on an experience you won’t forget! - We had the most incredible day in Nairobi thanks to our amazing guide, Jackson! From the moment he picked us up at the airport, he was warm, professional, and incredibly thoughtful. He curated a private tour that perfectly suited our interests and made sure we were comfortable and safe the entire time.
We visited the Giraffe Center, explored the city, and spent a breathtaking afternoon in Nairobi National Park—where we saw rhinos, hippos, baboons, and so much more! Jackson was so knowledgeable and patient, giving us plenty of time to enjoy each stop at our own pace.
What really stood out was how much he genuinely cared about our experience. He went above and beyond to make sure our day was seamless and memorable, and then got us back to the airport right on time. Highly recommend Jackson if you’re looking for a safe, caring, and unforgettable tour in Nairobi!
Review provided by Tripadvisor
Mar 18, 2025
Excellent option for a quick overview of the city and its surroundings! - Jackson was extremely nice and informative. He greeted us at the airport and then took us on a tour of the city. In just a few hours, we were able to see a lot of places, from the slums to a safari in Nairobi National Park. If you find yourself in Nairobi, this tour is an excellent option for a quick overview of the city and its surroundings. I highly recommend it!
Review provided by Viator
Mar 16, 2025
Amazing introduction to Nairobi in 10 hours! - This is an amazing introduction to Nairobi. Jackson was a great tour guide who managed to combine a game drive, shopping trip, lunch, giraffe feeding, and city tour into a single amazing day. We opted for the longest version (10 hours) as we had a full day in the city. The pace was perfect from our 9am pick up at our hotel until the 7pm drop off at our departure terminal at the airport. If you have one day to see Nairobi this is the tour to take.
Review provided by Viator
Sep 17, 2025
Ok experience - Very expensive for what it is. Not great value for money. The best part was the national park which we had to pay an addional £75, so all in all £500.
Ease of use was good. Driver was friendly.
Partner was also taken ill and we had to return to the airport a few hours early, tried to get a very small refund for the two hours but was declined
Review provided by Viator
Jun 24, 2025
Worst experience - Horrible experience. I would not recommend this tour company at all. The itinerary says 6 places/things you would do. I booked an 8 hour tour and was rushed through 2 of them then told we were stopping to eat, but I wasn’t even hungry. I ended up having to pay for the tour guides food. He sat there and played on his phone the whole time and then I asked her what’s next he said nothing that was only four hours into the tour. He said the city tour wasn’t included though it was on the description. He showed me the texts from the tour operator. The tour operator was not answering my texts or calls when I landed to answer my questions. I was dropped back off after only 5 hours and the tour company is refusing to answer me or refund my money. I highly recommend going directly with a tour company instead. I booked this tour a month and a half in advance and it said it included the elephant orphanage. When I asked about that two days before the tour, the tour operator said that that needed to be booked in advance and he did not do it so I was not able to go do that. I felt take advantage of as a solo female traveler. Do not book. There are better companies out there to book with.
Review provided by Viator