Service Process – Important Information Before Booking

Trip Confirmation (2 Days Prior)
An email will be sent 2 days before your service to confirm the details of your pick-up, including date, time, and location. Please note that driver details are not provided in advance as they may change.

Driver Contact
The driver will reach out to you via WhatsApp or email either the night before or on the day of the service. Ensure your WhatsApp number is accurate and accessible.

Airport Pick-Up – Two Options for Airport Transfers

1. Flight Tracking (Recommended)

• Choose a pick-up time close to your flight’s scheduled arrival.
• The driver will monitor your flight and offer 90 minutes of complimentary waiting after landing.

2. Selected Pick-up Time

• Opt for your preferred pick-up time.
• The driver will arrive around that time and provide 30 minutes of complimentary waiting.
• Flight tracking is not included with this option.

If your chosen pick-up time is more than 1 hour after your flight’s arrival, it will be considered a “Selected Pick-up Time” option.

Non-Airport Pick-Up
For city or hotel pick-ups, the driver will wait up to 15 minutes at your confirmed meeting point (such as a hotel lobby or entrance).

⏱ Overtime Charge:
If the waiting time exceeds the complimentary period, an additional charge of ¥2,500 per 30 minutes will be applied.

Vehicle Options – Fully Insured, Comfortable Private Cars with Professional Drivers

• Up to 5 passengers: Accommodates up to 5 suitcases (24-inch size). Toyota Alphard or similar.
• Up to 8 passengers: Accommodates up to 8 suitcases. Toyota Hiace.

Please choose the vehicle type based on the total number of passengers and the size of your luggage.

• Standard tolls and fuel charges
• Flight tracking and Meet & greet service for airport pick up
• 1 booster seat for children aged 3-6 years (availability varies)
• Licensed driver and insured vehicle (Toyota Alphard/Hiace or similar)

• Extra waiting time per 30 minutes
• Out-of-area location per kilometer
• Nighttime service (21:00–8:00)
• The provider is not liable for losses caused by flight delays
• Passengers or luggage exceed vehicle limit

Effortlessly travel between Chubu Centrair Airport (NGO) and Nagoya city with our exclusive private transfer service.

Whether you require an airport pick-up or a hotel drop-off, our service is here to assist you.

Upon your arrival, your driver will monitor your flight, greet you with a name sign, or collect you directly from your hotel.

Stay connected easily via WhatsApp on your travel day.

Our clean, insured vehicles are selected based on your total luggage for a comfortable journey.

Experience a direct, private transfer — no shared rides, no hidden fees — ideal for those seeking a dependable Nagoya airport transfer or Centrair to Nagoya private transfer.

• Eating and drinking are not allowed inside the vehicle (except bottled water)
• Smoking is strictly prohibited inside the vehicle

For a full refund, cancel at least 24 hours before the scheduled departure time.