Tour bus host David and... - Tour bus host David and Driver titi from grayline were great guides. Sunset tours snorkel tour was worth the trip

Unforgettable experience! - The experience was phenomenal! I loved the option of picking up and dropping off at our hotel. The information provided during the tour was quite instructive and friendly. The guides were rather knowledgeable, entertaining and helpful. We had a blast!

Great experience and tour... - Great experience and tour veey well organized and key west was amazing time. Will definitely book this again

Great food awesome... - Great food awesome snorkeling very informative about the history and land marks.. prices were far. The tour was the perfect amount of time. Not too long and not too short.

Key West chickens and 6 toed cats - It was an absolute thrill to see Key West, chickens and 6 toed cats galore. The tour was very laid back, and perfect for being highly scheduled or for just meandering the streets at your own pace. I didn't buy any add on excursions, and was pretty busy just checking out the town on my own. I may have done the Trolley if I were to do it again.

Great job - My wife and I had a great time. Our driver Cindy did an outstanding job. She was very knowledgeable.

Find a better way - Unfortunately it was not a fully pleasant experience. The hotel pickup included was changed by the company prior to meeting at public pickup spot in a park (required additional cost for ground transportation) with a pickup time an hour later than the reservation. Then the bus was delayed almost an hour later than that. The very long ride times of 3-4 hours each way should be presented in the intro before reservations. The fully packed bus, freezing cold, noisy, and a neighbor overflowing their seat space made the travelling an endurance challenge. The bus guide was difficult to understand. Kind, but difficult to understand. Arrival instructions from the guide were unclear, leaving many standing with uncertainty how to proceed toward chosen activity options when she simply walked away.

Caveat emptor: The trip that never was that we had paid for. - We booked this Key West tour via with hotel pick up via Booking.Com 2 weeks prior to our holiday to Miami. As after booking.com confirmed the details I received another email but from Viator with contradictory information to that sent by booking.com. It names Attraction4Us as the provider. The day before the tour on 10th May I contacted Attractions4 us directly and was told not to worry. That we would be picked up Outside our hotel at said time. Shortly afterwards, I received a WhatsApp from a rep called Laura A4Us that said they don’t pick up from our hotel and told us to be at a different one. In the early evening, I received another email from Laura informing us that we will not be picked up and had to get the bus at Biscayne, Miami (not South Beach). That would’ve cost us $40 to get there and same to return to South Beach. I asked why they kept changing their plans. She had deleted a WhatsApp from 15:09 confirming the alternative hotel info. I had screen shot it though, just in case. In the end, I was told to be at the alternative hotel. We were there from 06:14 to 07:15 but the Key West Express did not arrive to take us on our trip. I have provided Booking.Com with copious information about Attractions4Us and the trip that never was and we are back in the UK now. Booking.Com have refused to reimburse us because Attractions4Us said they were there at 06:52 and we were not. That is not true and we feel cheated and robbed by Attractions4Us but equally by Bookjng.Com and Viator. Caveat emptor: buyer beware. I think it is better to book directly in person with a tour operator in situ. Ps, I have been travelling, vacationing, and going on excursions for 55 years and have never not been picked up before. The contradictory messages from Attractions4Us prior to the travel day game me a bad feeling in my stomach, that they would not turn up. I was in a way not surprised but am very angry and feel completely uncared for or valued in any way.