Excellent experience with snow in Australia - A nice opportunity to have a snow experience in Australia. The tour was organised flawlessly. Thank you!

Mt buller experience - Experiencing snow for the first time is mind-blowing. Making a snow man, skiing and making snow angels are but childhood dreams that came true. Thanks to viator

Long trip but good driver - The female driver was very professional despite such long hours. The pickup was so early before sunrise and drop off well after sunset. But well worth the trip if you’re into skiiing.

Fun day - Great day and Tony is a patient and great bus driver. He got us to Mt Buller and back to the city safely. Thanks.

Stress free Snow day! - We had so much fun without any stress of getting there or buying permits etc. the bus was punctual and the driver Rick was very nice and knowledgeable. He was very clear with instructions and was very accessible via phone. The booking process was easy and the follow up instruction clear.

trustworthy - The bus was broken in the morning. The travel company sent the evidence, make a full refund quickly We understand. Will go to Mt buller next time

thank you so much for your support. - I would like to appreciate your consideration especially from driver Ms. Angel. I wish all the best for you.

Journey to remember - The bus left on time and we even got there 30 minutes early! The bus was okay, nothing fancy. Tony was really helpful, he kept us updated on where we were and what to expect. On the way back, the bus was on time again. The driver was going pretty fast, but I didn't mind. We got back to the hotel at 8 pm. I'd definitely recommend this to others!

Late arrive and Rush pick up time - I went to Mt Buller. Unfortunately, there were snow while we were going there then we arrived 2 and a half hours late that caused we got only 3 hours to enjoy our time there and was late for skiing lesson.For my view,if you had an accident like this,you should postpone pick up time instead of hours that we’re late so we can enjoy 6 hours like your advertisement.otherwise we have to rush and can not enjoy our trip that much. Thanks

WARNING! DO NOT BOOK Extragreen Holiday! - NEGATIVE 1xxxxxxxxxxxxxxxxxxxnthxxxxxxxxxx EXTRAGREEN HOLIDAYS MT BULLER SNOW TOUR I am disgusted on how the tour operator wanted us to cancel and just to get away with what they did to us and totally ignore all the things we had to go through and pay for just to come to Melbourne and make our trip happen. They sent us a message yesterday to confirm and to be at the meeting place by 5:35am and everyone was there by 5am. They never showed up. They never answered our calls until more than 2 hours later they rang us and said that the bus broke down and needs fixing and they refuse to get a replacement even though we keep suggesting that, instead she kept pushing on waiting for 3-3.5h or just cancelling so it’ll be on us and it will seem like they would not be at fault and liable. They made us wait for hours and hours in the rain and freezing cold. We were asking for compensation on top of the refund but they flat out refused. We went on leave from work, travelled interstate, drove over 5h, flown almost 2h and spent exorbitant money just to be in this snow trip but it all went into nothing. The lack of responsibility, liability and accountability makes me sick. This has been escalated to the escalation team. This also needs to be dealt with accordingly so that appropriate actions can be done. Contacting and reporting them to Consumer Affairs Victoria would be the best bet.