Beautiful Tour - I truly enjoyed the experience of hiking Mount Ethna. It was so beautiful and the day was clear. I would definitely do this again.

Mt. Etna - An experience that you should not miss! - Seeing Mt. Etna from afar was the prelude to the most amazing experience of being close to an active volcano. As we were driving up the mountain, each view of Mt. Etna is different and historical. Seeing the lava flow remains from all the different time periods was incredible. There were three of them that we could see with the final one closest to the top showing houses partially covered, fully covered, and untouched by the blasts flows. Arriving near the top where we disembarked were areas still covered with snow. We could see young children sledding and skiing on the mounds of snow. There were two opportunities to climb the snow trails to see craters up closer. The first one was a pretty difficult climb, which would require walking sticks to secure footing. it was rather steep. The second one was a smaller, and lesser steep slope, but it still was covered in snow and was rather slippery without walking sticks. Unfortunately, the cable cars up to the top of the mountain were undergoing maintenance and were not available at that time. That's very understandable as I'm sure everyone would appreciate them working well prior to ascending to the actual live volcano. The area at the bottom of this area offered restaurants and souvenir shops as well as restrooms. Just be aware, the restrooms do not have toilet seats and are the open squatting type. Overall, the Mt. Etna experience is not one to be missed! I highly recommend it.

Great day out but instructions a bit unclear - Excellent but a bit unclear on the instructions on timings. If the tour starts at 6.30am, it needs to be made clear that you need to be at the ferry at 5.30am to catch the 6.30am ferry otherwise its easy to assume. I had to call the ferry company for clarity. Good job too as we would have missed the boat and the amazing trip

Rex - Well organized tour everything works like promised . Tickets were waiting for us with explanations were to meet and name of our guide

“ A Must Do Trip “ - The exploration of the beautiful city of Catania -the drive from the port to that city is scenic and Loredana our guide was very informative . Similaly the drive up Mt Etna - amazing and such a difference from Catania. To have both experiences in 1 day was life changing. It may have been a long day but to don2 countries an a volcano all in that period was a unique travel experience . Loredana was essential to this experience. She was knowledgeable engaging informative and very attentive to each of your member. Her ability to keep us interested and together whilst walking through the bustling city of Catania - showed her experience and professionalism. Tour members responded accordingly and ensued we were back on the bus in time. Noting the distance we had to cover we complied on doing so Loredana thanked us several times for that compliance. Gian - Franco the driver also needs to be mentioned. Whilst there was an accident on the return trip to the port and a traffic delay of 45 minutes Gian Franco managed to return us on time to catch the ferry. He also navigated the bus around hairpin bends up the mountain to Mt Etna. Notwithstanding going on several tours around the world - this one remains memorable your 2 tour guides Loredana and Gian Franco made this possible. Thank you.

Long But Memorable Day - We were disappointed that gondola was not operating. As we are seniors we hiked to 2 lower craters but could handle more. Catania architecture really impressed us. We had a central orientation. My husband and I then appreciated the roman ruins before having a fabulous Sicilian meal of seafood on a quiet side street before returning to the bus. Our guide was knowledgeable and easy to understand. The large group made it to hear her when in the city center but she was very willing to answer questions. All in all, we were very happy with the tour and our day trip.

It pays off a lot if you... - It pays off if you have little time and want to have an overview of Sicily. I wish you had a guide option in Spanish

Better explanation, better trip - Bus driver and bus: 5 stars. Tour guide: 5 stars. Ferry: 5 stars. Mt Etna: 5 stars. Catania: 5 stars. Food in both locations: 5 stars. VIATOR: 3 STARS! Please state in your tour description that customers will need to pay an extra 52€ per person to get near the top of Mt Etna and that they won’t have time to get a guide to go to the ACTIVE volcano crater on top. That said, the 7 DORMANT craters you can see after paying a 5€ per person fee is still pretty impressive. Also, the trip goes to Mt Etna first, THEN Catania. This makes sense considering the timing, but also should be explained in the trip description(it’s the opposite presently). A clearer explanation will prevent disappointment and confusion for some of your customers.

Wrong seasonal itinary displayed on the booking page - apparently there is a seasonal change of order to going up Etna in the morning or the afternoon. When I booked our trip the web page clearly showed I would have time in Catania to visit my Uncle's war grave, then to go up Etna in the afternoon. On arriving at the ferry office the day before the trip I was informed it was Etna first, Catania afterwards. On the day, despite all possible assistance from the tour guide, the taxi to the war cemetery arrive to find the gate locked. This suprised both the tour guide and taxi driver but confirmed my search findings that it closed at 4pm. They said it was open all day and night. I returned home disappointed with a failed mission. Why would you display on the booking page, an itenary for the wrong season?

Trip was as described in... - Trip was as described in terms of time. It's a long day though. My one complaint was the van - the seats were uncomfortable. If you’re over 5’5””, it’s going to be a long day!