Jul 14, 2025
Worth doing! - Excellent service, this was convenient and everything was well organized for us, it was nice to enjoy the party with no worries on how to get back. Driver was on time and communicated via WhatsApp by the tour operator team about the pick up details before staring the journey, the boat was comfy & efficient and staff helped you with tickets as soon as you entered the ferry port. Worth doing for the experience.
Review provided by Viator
Jan 2, 2025
The booking procedure is... - The booking procedure is simple and local cruise team is good and efficient! I have great experience with this event.
Review provided by Viator
Jan 1, 2025
The company's effort was better than the party - While returning from Koh Samui, there was an incredible crowd. After the party, you’re already extremely exhausted, and you just want to leave the island as soon as possible. We stood for minutes without knowing what we were waiting for, but eventually, I believe the first boat that came to Koh Samui was from this company. That’s why, despite being satisfied with the trip overall, I’m giving 4 stars.
On the way there, the boat was scheduled for 10:00 PM, and our hotel pickup was set for 9:00 PM, but we weren’t picked up until around 9:45 PM. As a result, we missed the 10:00 PM boat. (During this time, we were able to contact someone about the delays, which is a plus point.) Within half an hour, the waiting area for the boat became very crowded, so we had to compete to get on the next boat.
Even worse, although we managed to get on the boat, we were kept waiting inside for at least half an hour. With the crowd of drunk people and motion sickness caused by the waves, it was a terrible start. We arrived at 11:45 PM, and we were nearly going to enter the New Year in misery on the road.
Overall, I don’t recommend the party 😂, but if you must go, this service seems to be the best option among them. Have fun!
Review provided by Viator
Apr 12, 2025
Dont use them for ferry service to full moon party! - The start of the experience was good, but the return was absolutely atrocious. So disorganized! Boats come back every hour but who’s who. There are so many transport boats going back and forth and they are all different companies.
Theres nothing clearly marked at the dock for the service you use. You get on a boat, they kick you off due to you using the wrong boat. Waited 2 hours and had to pay a guy just to let us on their boat and to top it off, we had to get our own taxi. Don’t use Viator for this event!
Review provided by Viator
Mar 13, 2025
Not the best - Great pick up but utter farce getting back organised chaos at boat quing and no idea what bpat staff clueless 2hr waitvat 1am then taxi on way back again utter shambles didn't know where hotel was ..Arghhhhhhhh
Review provided by Viator
Jan 1, 2025
Tough trip. To be fair it... - Tough trip. To be fair it was NYE so everywhere was pretty chaotic but our pick up time was 8-8:30pm and we didn’t get to the full moon party until 10:45pm. The way back was the same. We got lucky as the last people on a 4am boat back while there was a dock full of people waiting. We waited around for a long time for our transfer home and eventually just decided to book a grab home and got home at 6:30am. Super disorganized. The party was fun tho, definitely stay on Koh Phangan if you plan on going.
Review provided by Viator
Jun 11, 2025
Horrible Service & Organization - Please please please . . . Read all the reviews. This was a HORRIBLE experience. We were picked up 30 minutes after our schedule, however that was not the worst of it. When trying to catch the speedboat back from the party to Koh Samui, we encountered the most unorganized & unprofessional service. We waited 2 1/2 hours to get on a boat and came across people who had waited over 3 hours. The workers were not helpful at all. One person would tell us to wait on a certain line, but when the boat would dock at the pier, another worker would shepherd a large group right past you, filling up the boat and leaving you trying to figure out what line to stand in next. Numerous fights nearly broke out, some workers "joked" that we were going to have to "swim" back. Do yourself a favor, if you are going to the Full Moon Party, just spend the extra money and get a place on the island, do not try to use this service.
Review provided by Viator
Jan 3, 2025
Chaotic and Disorganised New Year’s Eve Trip - I had the worst New Year’s Eve experience. My pick-up was scheduled between 8:00 and 8:30 pm to ensure I arrived on Koh Phangan in time to celebrate. However, I waited 2.5 hours with minimal communication from the organiser, making me wonder if it was a scam. They blamed traffic, but passengers said they started late.
At the pier, there was chaos, no organisation, and more waiting. I finally reached Koh Phangan at 11:40 pm, barely meeting my friends and ruining my night. The return trip was equally awful, waiting hours for the boat. I wouldn’t recommend it.
Review provided by Viator
Jan 3, 2025
Worst!!!!!!!! - HIGHLY NOT RECOMMEND. BLACKLIST
booked a speedboat ticket for year end full moon party. The shuttle was supposed to pick up at 9pm but at the end we waited for at least 1.5 hours till 10:30pm and we ended up not being able to join the full moon party countdown.
1) unclear information - my hotel was at the busiest Main Street that there are thousands of shuttle buses coming and going. No one messaged us about the car plate number in advance. I couldn’t tell whether we missed the bus by any chance. And I had to check every bus passing by.
2) late for 1.5 hrs (or it can be classified as no-show to be honest) and unresponsive follow up - throughout the one hour from 9.30pm-10pm (passed the scheduled 9-930pm pick up time), I had to contact the operator by myself to ask where the bus was. I had to make 3 to 4 back and forth calls in order to get the car information and get the location of the bus. And they didn’t call me back even when they told me they will check with the car driver and get back. So I had to follow up by myself very proactively, just in order to get the car number at least.
3) unacceptably late with without any reason - that night was a busy night because everyone was going to a party, so I thought the bus was late because of traffic or they spent too much time in the previous stops to pick up other guest. But I was told that I am the first guest to pick up. So it didn’t make sense that they were late for 1.5 hours and they didn’t pick up anyone yet. I asked that there will be three more hotels to go after 10.30pm, let alone going to the pier and waiting for the boat to be full to set out. It will miss the countdown for sure.
Only one good thing - the tour operator was willing to have a full refund. But our countdown party was already ruined and 1.5 hrs was wasted.
Review provided by Viator
Jan 1, 2025
Very bad - Waiting at the hostel for over an hour and a half with no way to contact them as they were supposed to pick up at 9pm but no show
Review provided by Viator
