1. Booking
   Customers can book a ride through the app, website, or by phone, providing details such as pickup location, airport terminal, flight information, and preferred time. A confirmation and fare estimate are given at the time of booking.

2. Driver Assignment
   A driver is allocated based on availability and proximity. Customers receive information about the driver, vehicle, and estimated arrival time.

3. Pickup
   The driver arrives punctually at the specified pickup location. The driver’s identity is confirmed, and assistance with luggage is offered if required.

4. Transport to Airport
   The driver takes the best route, taking into account traffic and flight schedules. Customers may receive real-time updates during the trip.

5. Airport Drop-Off
   Customers are dropped off at the appropriate terminal or airline entrance. The driver helps with unloading luggage if necessary.

6. Payment and Feedback
   Payment is handled automatically or manually, depending on the service. A receipt is provided, and both customers and drivers have the opportunity to give feedback or ratings.

• Bottled water

At 2JAY’S, transportation is reimagined to offer a premier, effortless experience for those who demand excellence. With luxurious vehicles and exceptional service, every aspect is crafted to surpass expectations. Be it for business trips, special occasions, or personal retreats, your stylish journey starts with 2JAY’S – where your comfort is our hallmark.

For a full refund, cancel at least 24 hours before the scheduled departure time.