Booking Confirmation

After completing your reservation, you will promptly receive a booking confirmation containing all service details. You can include your flight number, cruise ship name, hotel address, or any other relevant information directly in the booking notes.

Pre-Transfer Coordination

The team reviews your booking and will reach out if further details are required. Flight monitoring is activated immediately, enabling real-time tracking of delays or schedule changes.

Chauffeur Assignment

A professional, English-speaking driver is assigned to your journey. The chauffeur receives all necessary information regarding your pick-up location, luggage requirements, ski equipment, and destination in the Dolomites.

Pick-Up Reminder

Prior to your travel date, you will receive a message with the driver’s name, direct contact number, and confirmation of your meeting point. For travelers arriving in Venice by water taxi, the exact dock location at Piazzale Roma is confirmed.

Arrival and Meet & Greet

Your chauffeur will meet you at the designated location:

• Airport: Inside the arrivals hall with a sign displaying your name
• Cruise Port: At the terminal exit
• Piazzale Roma or Mestre: At the marked pick-up area

If your flight is delayed or rescheduled, the pick-up time is automatically adjusted at no additional cost.

Assistance with Luggage & Ski Equipment

Your driver assists with all luggage, including skis, snowboards, and winter gear. Mercedes vehicles are equipped with ample cargo space specifically for mountain travel.

Comfortable Transfer to the Dolomites

Travel in a luxury Mercedes (V-Class, SUV, or S-Class depending on group size), with bottled water, climate control, and optional Wi-Fi. Your chauffeur ensures a smooth journey through the Prosecco Hills, Cadore Valley, and the Dolomite peaks en route to your resort.

Scenic Journey & Safety Protocols

All vehicles are winter-ready with snow tires and chains. Your driver selects the safest and most scenic route to destinations such as Val Gardena, Alta Badia, Canazei, Arabba, Kronplatz, or 3 Zinnen.

Arrival at Your Destination

Upon arrival at your hotel, chalet, or ski lodge, your chauffeur assists with luggage and guides you to the reception area or entrance.

Completion of Service

Once all passengers and luggage are safely unloaded, the service is concluded. If you require a return transfer or additional travel within the Dolomites, the driver or support team will be ready to assist.

• Private Mercedes ride with an English-speaking chauffeur
• Flight Tracked - We wait for delayed arrivals at no extra cost
• Private transportation
• Bottled water
• Meet and Greet at arrivals - Easy to spot driver with your name sign, 1h free wait

• Water taxi service in Venice (available upon request at an extra cost)
• Optional gratuities (not mandatory)

The service provides exclusive luxury transfers from Venice to the most sought-after destinations in the Dolomites, such as Val Gardena (Ortisei, Selva, Santa Cristina), Alta Badia (Corvara, San Cassiano, La Villa), Canazei, Arabba, Kronplatz (Brunico/Riscone), and 3 Zinnen (San Candido, Sesto).

What distinguishes this service is the combination of Mercedes vehicles, English-speaking professional chauffeurs, and complimentary real-time flight monitoring with automatic rescheduling for any delays. The vehicles offer ample space for ski equipment, are fully prepared for winter conditions, and include Wi-Fi and bottled water.

Providing direct door-to-door service to hotels, chalets, and ski resorts, this transfer ensures a dependable, comfortable, and stress-free journey to the Dolomites—perfect for families, ski enthusiasts, small groups, and travel agents. Once a booking is made, travelers can reach out at any time to provide the exact address or any additional information required for a seamless pick-up.

For a full refund, cancel at least 24 hours before the scheduled departure time.