I loved everything but... - I loved everything but the mode of transportation. The bus was too small. I’m 5’8” and there was not enough room for my legs.

Super - My guide Mr.Ronnie Was an excellent guide and a super human bean. Very knowledgeable and made us feel like family.. Thank you Ronnie

Great Tour. - The tour guide was very knowledgeable and pleasant. It was so wonderful to see Costa Rica. It is beautiful. I really enjoyed my time. The restaurant that we ate at was so delicious and authentic. Everything was as expected.

GREAT ALL EXCURSION - This was a fantastic trip. Our host Oscar was extremely knowlegable about the country's history, , culture and the volcanos. The food was excellent at both stops and included in the excursion. The experience at Baldi Hot Spings was relaxing and truly one of the best 30 minute massages ive ever had. I would highly recommend this trip if you have an enitire day to spare.

Springs were AMAZING - The Baldi Hot Springs was fantastic. There were 25 different pools to pick from, some relaxed and secluded, others decorated with waterfalls and rock features. It was a variety that everyone could find something they liked - as long as they liked hot tubs. On our way to the springs we stopped to see some attractions which was nice to get some history of Costa Rica. I would certainly consider this excursion again.

Don't Miss This Trip - This was an amazing trip. Guide Edgardo was knowledgeable and gracious. We learned a lot about the geography and history of the area. The Baldi Hot Springs were relaxing and very clean. The lunch and dinner were fabulous with a view of the Arenal volcano.

A MUST DO!!!! - Wonderful experience. I would recommend this trip to anyone regardless of group size. The food was amazing, more importantly, the tour guide - WILL - was knowledgeable and patient with me and my family. The hot spring resort was unforgettable. This tour is a must when traveling on Costa Rica.

Excellent Day Tour - Starting very early in the morning for Baldi Hot Springs. Making a stop in Sarchi and then heading to lunch. After that arriving in Baldi for a nice afternoon in the hot springs of Arenal Volcano. In the early evening a nice buffet dinner. Excellent facilities in the resort. Definitely, I'll come back!!

A good way to spend a day outside of San Jose - We passed through San Jose on both ends of our trip to Costa Rica. I picked this day tour as a way of getting to see more of the country and was not disappointed. Be prepared for a long day. With traffic and a backup due to an accident, it was 14 hours for us. Hotel pickup and drop-off were convenient. The bilingual tour guide was excellent. if you are full of questions as I am, sit close to the guide so you can get your questions answered enroute. I could not get connected to the bus offered wifi though, The first stop at the tourist souvenir shop was what you might expect. I'd pass on it if I could. The countryside was fascinating as we drove up over the mountains and saw rural homes, farms and ranches. Lots of nursery plants farmed. Lunch was efficient with our meal choices phoned in ahead. I'd not have the club sandwich again (fried egg, cucumber, and canned ham). 20 minutes to the volcano; a mile high cinder cone. Then a half hour to Baldi hot springs; a first class resort and water park. Then a long after-dark bus ride back to our hotels. It's a long day, but wonderful to see the CR countryside.

Terrible Experience, Do Not Recommend - You may enjoy this tour if you're a Tourist with a capital "T," if you love Disney Cruises, or If you want to feel like a piece of human meat being carted around in a van for 6 hours while enjoying overpriced mass-manufactured souvenir shop, mediocre mostly-american food options, being treated rudely by your “tour guide,” and ending up at a hot springs party-time resort. If you don't fit into one of the former categories, this tour has little, if any, redeeming qualities. Suggest you don't waste your time reading further, and instead book a zip-line tour in the Cloud Forest, which I heard was amazing, and really wish had been our choice. Still reading? Okay here goes.... The first stop was a small town with a red church and a small public park. We received no commentary about the town or church, and I don’t see it on the Viator itinerary, so I guess it was a bonus anonymous place. Next up was Sarchi Craft Market which seemed to make great effort to avoid selling anything not mass manufactured except, perhaps, the plates painted with traditional ox-cart designs. For Americans, I advise purchasing better-quality items for cheaper at World Market and say you got them on your trip. Lunch, alongside busloads of other tourists, included your choice of spaghetti (bonus choice of bolognese or a white sauce), a hamburger, or a poor approximation of a Costa Rican dish with dry chicken. When my partner was served the wrong order, he was told they could not bring him the correct dish because “the tour guide is eating it.” Melted vanilla ice cream completed the affair. . Finally, with a view of Mount Arenal from about 5 miles away, we reached our final destination, Baldi Hot Springs. Aside from the natural spring water (I hope), it boasted molded plastic rocks, manicured plants (not plastic at least), water slides, a spa, and a couple of restaurants. You’re in luck if you’re looking for a nightclub-party-sportsbar scene, complete with televisions and thumping music. Bonus if you want to get hammered for the long ride back, as swim-up bars are stationed in every hot spring area. Dinner was a barely palatable buffet, also with choice of various pasta dishes and meats in mystery sauces. Finally to our tour guide, Hector, who, when he wasn’t acting extremely annoyed at all four guests on his tour, phoned it in the rest of the time. We got a bit of commentary at the start of the tour (please make sure, though, not to interrupt or have a sense of humor). He neglected to explain the agenda at the hot springs and became quite angry and bossy when no one on the tour had bothered to read his mind about where to meet and when or where we planned to eat dinner. We were one of two couples on the tour and, upon comparing notes at dinner, found that we had all been treated rudely at points throughout the day (luckily, Hector preferred to dine alone instead of joining his tour guests). We always tip at least 20% and often more for good service, but Hector made the experience so unpleasant, we tipped nothing (and neither did the other couple). In fact, I’d suggest that we deserve a tip for paying so much for this ridiculous exlperience and having to put up with his crap attitude all day. I often travel internationally and have taken many tours over the years. This was, by far, the worst, most inauthentic experience I’ve ever had.