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Auschwitz Birkenau: Comprehensive Guided Tour with Hotel Pickup and Transport
4.3
1,108 Ratings
Krakow
Experience a comprehensive guided tour of Auschwitz Birkenau, the largest former Nazi concentration camp. Learn about the Nazi program and World War II genocide on this 7-hour tour from Krakow.
Experience a comprehensive guided tour of Auschwitz Birkenau, the largest former Nazi concentration camp. Learn about the Nazi program and World War II genocide on this 7-hour tour from Krakow.
Duration:
7 hours
Cancellation:
24 hours
Highlights
- Krakow - Hotel pick-up and drive to Auschwitz, approximately 70 km away.
- Panstwowe Muzeum Auschwitz-Birkenau - Established on April 27, 1940, Auschwitz became a site of extermination through inhumane conditions and the physical destruction of prisoners. It was the largest death camp of the Nazi regime. During your tour, a licensed guide will…
- Krakow - Hotel pick-up and drive to Auschwitz, approximately 70 km away.
- Panstwowe Muzeum Auschwitz-Birkenau - Established on April 27, 1940, Auschwitz became a site of extermination through inhumane conditions and the physical destruction of prisoners. It was the largest death camp of the Nazi regime. During your tour, a licensed guide will sensitively show you the barbed wire fences, watchtowers, barracks, gallows, and gas chambers, which illustrate the circumstances of the Nazi genocide.
- Oświęcim - Break for lunch and drive from Auschwitz to Birkenau, about 5 km.
- Brzezinka - Birkenau - established as a second camp after Auschwitz. It is 10 times larger, and the Nazis killed up to 40,000 people here in a single day!
- Krakow - Drive back to your address in Kraków.
What's Included
- Lunch
- Local guide
- Professional art historian guide
- Transport by air-conditioned minivan
- Hotel pick-up and drop-off
- Lunch
- Local guide
- Professional art historian guide
- Transport by air-conditioned minivan
- Hotel pick-up and drop-off
Additional Information
Embark on a 7-hour tour from Krakow to visit the largest former Nazi concentration camp. Gain insights into the Nazi “Arbeit Macht Frei” program and the World War II genocide. Discover the gas chambers and barracks with a licensed English-speaking guide from the Auschwitz Birkenau State Museum.
The live guide is available in English. Other languages are…
Embark on a 7-hour tour from Krakow to visit the largest former Nazi concentration camp. Gain insights into the Nazi “Arbeit Macht Frei” program and the World War II genocide. Discover the gas chambers and barracks with a licensed English-speaking guide from the Auschwitz Birkenau State Museum.
The live guide is available in English. Other languages are accessible only through a guidebook. On certain days, due to a high volume of bookings, particularly those made at the last minute, the operator reserves the right to replace the English-speaking guide from the Auschwitz Birkenau Museum with a guide in another available language. As partial compensation, English guidebooks and lunchboxes will be provided on that day.
- Children must be accompanied by an adult
- Dress code is smart casual
- We can accommodate dietary Lunchbox restrictions such as vegetarian, vegan, gluten-free
- Please note! The tour is guided in English. In French, Italian, German and Spanish there are optional paper book guides.
- On certain days there is a possibility of a delay in entering the Museum, please take this into consideration when booking.
- On certain days, due to the high number of bookings, especially those made at the last minute, I reserve the right to substitute a English speaking guide from the Auschwitz Birkenau Museum with a guide in another available language. As a partial compensation, we will purchase English guide books and lunchboxes for you on that day.
Location
Krakow
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
For a full refund, cancel at least 24 hours before the scheduled departure time.
Customer Ratings
4.3
(1108 Ratings)
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Annette_h
Apr 26, 2025
You learn through history... - You learn through history of the horrors but nothing prepares you as you walk through those gates, a quote from our guide “we can forgive but we must never forget”, a must for anyone visiting Krakow. Communication pre pickup was excellent and on the day guide was extremely informative.
Review provided by Viator
Z2283wvandyg
Apr 25, 2025
ComFort Tours - Auschwitz Birkenau - Such an amazing day to Auschwitz so sad with the atrocities and inspiring with those brave strong prisoners - our pick up and entire day was seamless with our Guide Patriyk from comfort tours a just amazingly awe inspiring and humbling experience of a day!
Review provided by Tripadvisor
Eric_e
Apr 22, 2025
Very good trip but very... - Very good trip but very busy at Easter weekend. Driver and Guide were fantastic with a very professional approach. Thanks
Review provided by Viator
Jordantq9399we
Apr 18, 2025
Auschwitz and Salt Mine Tour - We attended the Auschwitz camp and museum followed on by the Salt mine tour in the afternoon. We were picked up and hour early then listed. Its a long day doing both tours in one but saves a period of driving compared to going to each one individually.
Patryk our driver was very pleasant and helpful when needed, We asked about pickup and made a fast response regarding details and pick up details. He collected us from outside our hotel.
When each of the tours were done we contacted him and he was always about hands.
Review provided by Tripadvisor
Niall_m
Apr 21, 2025
Auschwitz - We nearly couldn’t get our tickets because our tour guide forgot to get them prior to our tour, we arrived at 9am then got told I tour won’t start till 12:30pm, but they told us to go to the bigger camp first but we couldn’t have a tour guide round that one, the. Went back to the first camp and got a tour of that camp and the museum, the experience was good! But the organisation from the tour operator could have been a lot better, they also forgot to get our lunches which were included, we had to remind them a number of times
Review provided by Viator
Vaughan
Apr 23, 2025
Do not use as they cannot deliver or even just communicate - We pre booked this through our Hotel Ventus Rosa aparthotel as we made a specific trip that cost £1500 to come to Poland.We were collected way too late at 7.30am according to several Polish sources now.We were made to wait in line for 2 hours,passports and cash taken away from us and than been told by staff at Auschwitz that there were no tickets for the day.Very poor service,no communication and I had to literally Demand my money and passports back.They than made us wait another 1 hour as our bus had mysteriously left.The company staff were less than helpful,they have cost me over £1500 and been left with a feeling of been cheated.Don’t use this company be warned only use reputable companies for large site visits,unfortunately all the excuses they pile on me won’t compensate for the shocking lack of communication during this ordeal,no doubt the hotel needs to more carefully picking their suppliers as they in turn have a duty of care to their guests,this has rather created a nasty vibe between myself and this most unhelpful hotel, with loads of shrugging shoulders.Very Disappointing is an understatement.
Review provided by Tripadvisor
Jason
Apr 23, 2025
Don't use them! - They did not have the tickets or tour guide in place. They texted me the night before saying you will have to stand in line and wait. (Thought they got the tickets already as in advertisement?) They hope to get in as i did not hope to pay them but rather paid and was expecting to get in.... all in all don't book with them it's a scam. Do it all online for free. Just take the train there and walk the 15 mins to museum. I felt bad for the older gentleman who looked like he may never see the place as of his age now. I may come back but never use this tour group. I hope they get taken off TripAdvisor as this is a pure scam.
Review provided by Tripadvisor
Glenn_a
Apr 23, 2025
Avoid - Arrived at the camp, waited for 2 hours to then be told there was no tickets available. Had to then return to the city.
Review provided by Viator
Quahog213
Apr 23, 2025
No bargain, just a cheap tour. Recommend you check elsewhere. - Totally misadvertised. Was not comfortable or the minivan guaranteed or the hotel pick up. None of which you baited us with was true. You call yourselves Comfort tour, it was the most uncomfortable over packed bus and we were told 11 hours before that we needed to meet them almost 2 hours earlier and that they would not pick us up at the hotel. That was the start of a miserable experience. There was inadequate time to see the sites and poor interpretation. Would strongly recommend against this choice. When I complained, you directed me to some fine print that was not near the top. Good luck to others eading such contracts. The summary should be much more accurate. You should tell people that it is cheap because you do a poor job.
Review provided by Tripadvisor
Anthony
Apr 19, 2025
Disappointed - Book the trip in January For Auschwitz well in advance, the date of the trip was made for 16th April. On the actual day the driver picked us up at our hotel 7.00am
Then went on to pick up the rest of the party which was 8 of us in all, We then set off to Auschwitz
We arrived at the camp at 8.30 am, the driver asked our passports or documents, then told us to stand in the queue he disappeared he was gone for a considerable amount of time. He came back at 10:30 am
And told us there was no English speaking guide, he did say he would get us guidebooks. He told us we had to Birkenau first but needed to be back at 11:00, he told us to just hop on the bus and sent us
On our own without any guide.
By the time we arrived we had only 45mins to look around, which was very rushed.
We arrived back and had to phone him because he disappeared, he gave us our tickets for the 11:15 tour, once inside we were told to follow the guide who spoke Polish. So we couldn't understand a word she said. We had to ask for guide books he mumbled about the price of them but did go and get 4, which he asked us to return to him.
We made the Trip to Krakow purposely for the Visit and this isn't what we believed to have booked. We felt very disappointed not to have an English speaking guide, and ended up reading the information from the signs. The whole experience was rushed and disappointing.
Review provided by Tripadvisor
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