Great tour! We saw lots... - Great tour! We saw lots of eagles and a black bear. The totem poles were interesting. The tour guide was friendly and knowledgeable. The only issue is that it was difficult to hear the tour guide in the back of the trolley while we were moving with the road noise and wind.

Great experience - Jeff and Alexander provided great information about bears, eagles and wildlife. Great to see the bears.

Fabulous - We were on a cruise ship and decided to do this tour , very wet day when arrived in Ketchikan. The tour does advise can’t guarantee to see wildlife The tour was brilliant, very informative. We saw lots of eagles and we had to do a little walk , not far at all and saw black bear with her cubs. Yes the trolly wasn’t the best vehicle but it was fine , made it more fun . The driver was full of information. The totem poles were good to look around , Shame about the weather but that’s not the tour company fault. I was quite shocked to read other reviews, I thought this company was brilliant.

Eagles galore. - Lots of eagles everywhere. Salmon running upstream at the last wildlife stop. Come at low tide for best viewing.

We had the best guide!... - We had the best guide! During the trip we saw more bald eagles than we ever have before and the totem park was beautiful.

Our tour was very in... - Our tour was very in Cable Car Trolley an unique experience, the driver explained everything about our tour been fun and playing trivia with all the information giving to us. 100% recommendable and also for the cold weather he has blanket to used

Very nice tour - Employees are very friendly and knowledgeable. Denise,Jeff and Taylor were great. Would recommend this tour.

Totems and wildlife - This was a good trip but we went in the 4th of July. Our trip was shortened due to road closures. It was still a good trip and we had a great day

The trolley is not... - The trolley is not enclosed, has open sides. It was raining and cold, minimal wildlife. Second stop was closed except for the gift shop.

Feedback on Tour Experience – July 4th - Unfortunately, our experience with the tour on July 4th was disappointing. Due to the holiday, the trolley was unavailable, and instead, we were overbooked into a single van shared by three large families. This resulted in children having to sit on adults’ laps despite everyone having paid full price—an issue both of safety and fairness. While I understand that road closures may have required changes, it’s reasonable to expect the tour company to anticipate these challenges and adjust the schedule accordingly, perhaps by starting earlier to stay on track. Additionally, the wildlife tour portion was a letdown. Since it is not salmon season, there were no bears to be seen, making this segment feel like a waste of time. If bear sightings are not feasible at this time of year, this tour should not be offered—or at the very least, this should be clearly communicated to guests in advance. That said, I would like to highlight that our tour guide was excellent—knowledgeable, engaging, and professional throughout the experience. It’s unfortunate that the logistics and planning did not match the quality of the guide. We were looking forward to a well-organized and enjoyable experience, but unfortunately, this did not meet expectations.