Venice - We had the best ride and gondolier! Venice is amazing! Recommend this excursion. Learned history of Venice which was appreciated.

Short but pleasant experience - We couldn't take a gondola ride for our first trip to Benezia and to celebrate my birthday…romantic!

Couples Ride in Venice Gondola - Very nice time with my bride. Beautiful ride is a great city. Our gondolier was very very quiet, but understandable given the boat traffic. It was a peaceful, safe ride. We went early, highly recommend. Boat and crowd traffic gets much heavier later in the day

Excellent - Absolutely great, We were 20 minutes late because we were stuck in traffic and still got the full fare. The driver was super nice and explained a lot to us. We were on the big canal and in quieter and also beautiful streets.

Perfect private gondola ride - This gondola ride was the high point of our trip and we would highly recommend it! The gondola was neat, clean, and comfy, and the gondolier was great!

Gondola experience - Lovely experience just slowly floating through the Venetian canals and seeing all the buildings Our gondola operator was friendly and pointed out a couple of areas of interest and we drifted onto the grand canal recommendation easy footwear and comfortable clothing as you have to negotiate getting into and out of the gondola not for somebody that has great difficulty walking or standing

Gondola views of Venice - Seeing Venice from the water and gliding through the canals is such a unique experience. We loved it! Glad we opted for the 40 minute trip as the time went by so fast. We opted for first thing in the morning when temperatures were perfect. Wish our guide had shared more stories/history or even serenade for an authentic experience. All in all highly recommend.

Expensive ride, bat service - To find the Gondola Ride Station was difficult, the service at the was terrible, the ride was quite good , but it is too expensive.

Find Another One - We paid specifically for this one because it was 40 minutes and it lasted 31 minutes, and that was after sitting for 5 mins waiting for other boats to pass us when there was a jam on one of the canals.

Overbooked, flustered and no information - I booked this ride, based on the positive reviews, in advance of coming to Venice. Finding the place was easy enough (although it was somewhat hidden away behind Piazza San Marco) and we were directed to the checkin office. I was waiting behind two other couples. The owner apparently was handling a large group of tourists, and did not communicate at all with us waiting. At one point, he literally closed the window. He was obviously flustered. The owner provided no information on the what and the how, and we were just left waiting in line. The first couple finally got their QR code (apparently needed for the gondelier to get paid) and he proceeded to close the service window. After we started to make some noise after 40 ( ! ) minutes of waiting, and my booking time coming up fast (I was 45 minutes early), we were finally informed he was overbooked and running over 1.5 hours behind. He pointed to GetYourGuide and TripAdvisor for the mistake. In my mind, if you use these services you should have a working system to manage your bookings. Clearly, he took in more than he could handle. We didn't have the luxury of time, neither did the couple ahead of us. I have requested (and expect) a full refund as this was a complete failure on the gondola company. I advise TripAdvisor to revisit their relationship with this company. Definitely NOT recommended!