For A/H (airport to hotel) Our professional driver will greet you at the arrival hall exit with a sign displaying your name. The free waiting time is 1 hour after the actual arrival time. (This means you have 2 hours of free waiting time after landing, so don’t worry about passing through all airport controls, customs, visa checks, and luggage pick-up procedures!) Please provide the pick-up name, flight number, and drop-off address.

For H/A (hotel to airport) The meeting point is in your hotel lobby. The driver will be there with a sign displaying your name at the appointed time. Typically, the pick-up time is 3.5 hours before an international flight and 2.5 hours before a domestic flight. (During peak hours and at some airports, you may need to add an hour or more to ensure timely arrival.) Please provide the pick-up name, flight number, and airport terminal.

Please Note:
• Tips are not included and are at your discretion.
• Unless otherwise stated, the waiting time is 2 hours after the actual arrival time. After this period, the vehicle will be released.
• If your flight is delayed, we will check the flight information in advance and adjust your pick-up time accordingly. For connecting flights, please note that we can only check the flight details printed on this voucher.
• If you are unable to locate our local representative for any reason, it is your responsibility to call the number shown on your voucher for assistance before making alternative arrangements.
• If your pick-up/drop-off details change, you must amend your booking immediately.
• Unless otherwise stated, 1 piece of medium-sized luggage is allowed per person. Hand luggage should be small enough to be carried on your lap. If your luggage exceeds the vehicle’s capacity, it is your responsibility to pay for a taxi to carry the excess luggage.

• air-conditioned car for private transfer

• Excess luggage charges (where applicable)
• Guide service
• Gratuities

This is a one-way private transport service from Haikou Meilan to a hotel located in downtown Haikou. It’s topmost convenient and secure transportation method, catered by a vehicle with necessary legal credentials. All costs are incorporated, no hidden charges. Our driver will greet you at the arrival hall’s pick-up point or at your hotel’s lobby, bearing a placard with your name. Then, delight in our reliable and hassle-free private transport service.

• It’s either from the airport to your hotel or vice versa

• Our provided vehicle complies with relevant laws and requirements, fully insured

• Travel in a private, air-conditioned vehicle

• A professional driver will assist with the luggage

• Emergency customer service available 24/7; should you reserve the vehicle prior to 12pm, you can seek assistance from our multilingual customer service in case of any predicament

• Free cancellation policy up to 24 hrs prior

Vehicle: Standard 5-seater car

For a full refund, cancel at least 24 hours before the scheduled departure time.