Incredible bus tour - Absolutely incredible trip loved the views of the mountains and lochs as well as the highland cows. Really enjoyed travelling around the Isle of Skye and seeing the rugged coast line. Would definitely recommend

Beautiful but the timing is wrong! - Overall a nice experience, all in all these are places that you must see. The trip itself is beautiful but the organization is unable to manage the times. In the first break you waste more time queuing for the bathroom than anything else (in a service area 3 buses from the same group stop at the same time. The stop in the battlefield is useless, it is a large plain with some Red and blue flags...this time would be more useful to spend in Inverness as 50 minutes for a visit and lunch are very few, and the location deserves a couple of hours. Just as it would be better to have a longer stop in Pitlochry where you have to choose whether to have an ice cream or go for a walk, 30 minutes is not enough!!

This bus company and our tour guide were inhumane. - If you want to be stranded in the middle of the Highlands, several hours from the starting point of Edinburgh, because the bus leaves without you, then this is the tour for you! My friend and I went on this 12-hour tour on Tuesday, Oct 8. At the stop at the Battle of Culloden, we were told to be back at the bus at 1 pm. At about 12:45 pm, I had a medical event during which I was incapacitated and nearly fainted. My friend was assisting me. She knew we were still within the time frame to be back at the bus, and she was trying her hardest to assist as I perched on a tombstone with my head between my legs, not capable of walking at that moment. The episode passed after a few minutes and I went to the restroom at 12:55 pm before heading to the bus. I happened to notice on my Whatsup App while sitting on the toilet that a message had come through from the bus company TWO minutes prior to when I saw it that said I needed to return to the bus. My friend got NO notification from the bus company. I responded to the message from the toilet, exactly 3 minutes after it had come through. I responded that I would be to the bus in one minute. When my friend and I walked out of the restroom towards the bus, we saw the bus drive away. My friend waved her arms to indictate “Don’t leave us! Stop!” Nope, the bus continued to drive away. We didn’t know what to do. I called the bus company using the. Umber on the WhatsApp and the person who answered was not apologetic. Said we weren’t there. Period. Didn’t matter that I was having a medical event. We asked what we were doing to do. Our BELONGINGS were on the bus!! Bus company said we’d have to catch up with the tour at the next stop in Inverness….that the bus would eventually end up at the cathedral in Inverness so to go there. The convenience store staff at Battle of Culloden called a cab for us. The cab driver was astounded that we were left behind and embarrassed saying “I’m so sorry, my countrymen would never treat others like this.” We agreed with him and said Scots had been lovely to us and we did not believe for a moment a Scot would treat a fellow human being in this inhumane way. The bus company people said they didn’t have any way of knowing I was having a medical event. “EXACTLY,” I replied. That is why you do a quick check of restrooms, souvenir shop, and battleground area (the premises were not very vast) to check on your tourists. Good, decent tourist companies do NOT LEAVE TOURISTS STRANDED DURING A TOUR. What if it’d been someone having a heart attack, a seizure, someone with dementia, or autism? In my case I am a senior with a serious chronic health condition, and I did not expect to have an event occur when it did. Several strangers approached me during my near-fainting spell and asked, “are you OK?” And to repeat, we were back at the bus at the designated time at 1:00 pm. And had we been a couple minutes late, kind compassionate human beings do NOT leave tourists stranded at a stop, with their belongings on the bus! Our tour guide’s name was Alyta, and she was responsible for only four English speaking tourists including myself, my friend, and two others from the US. The one other guide was responsible for the rest of the bus load of Spanish speaking tourists. Plus there was a driver. Alyta did not care, was not sorry, said she was just following her company’s rules. It’s one thing if this kind of thing happened by accident and the responsible parties were sorry, but this wasn’t the case! We were left behind intentionally! The next day we took another 12 hour tour to other highland locations (different bus company) and we had a very kind guide who would never have left anyone behind! I watched him as it was time to gather at the bus. He would walk through the bus after every stop to do head counts. At one time I said, “got everyone accounted for?” And he said, “nope, still missing 4 people,” then proceeded to gleefully talk to the people on the bus, tell stories, and patiently wait a few minutes for the last of the passengers to return. It was a most wonderful day, in stark contrast to the tour the prior day with Lochnessbus. This experiences with Lochnessbus co was humiliating and denigrating, and the company should not be allowed to be in business for treating people in this inhumane way.