Feb 18, 2025
Great service, avoid the painfully loud UTV. - Smooth and easy to pick up and return for the vehicle. They were super helpful with directions and suggested itinerary. Vehicle was waiting for us as promised outside the cruise port.
However, the UTV was painfully and embarrassingly loud and I was worried it could damage our kids ears. Think loud lawnmower. My Apple Watch kept warning me about excessive noise. The muffler may have fallen off half way through because it got even louder at one point. Next time I’d get a golf cart. The only reason I chose the UTV is because it could let the kids sit facing forward.
All that said, I have no complaints about the service, and it is my own fault for choosing this particular vehicle. I’d recommend the company.
One suggestion is to warn customers about the noise when booking.
Review provided by Viator
Jan 17, 2025
Great experience - Easy to find rental. Gave maps with details.
We beach hopped all around the island.
Fun at our leisure!!
Review provided by Viator
Aug 24, 2024
Exceptional Service and an Unforgettable Adventure with DEA Trail Master! - Our family, with ages ranging from 23 to 81, had the opportunity to explore Turks and Caicos with DEA Trailmaster UTVs, and it turned out to be one of the highlights of our trip! My elderly parents, who both have multiple hip and knee replacements, were a bit unsure at first, but the DEA rep made everything easy and enjoyable right from the start.
The UTVs provided were sporty and fun to drive—much more exciting than your typical golf carts! We were met by a DEA rep with fully fueled UTVs, maps, and good advice on how to make the most of our day. His respectful and polite demeanor set the tone for a great day of exploration.
We had the freedom to explore the island at our own pace, thoroughly enjoying the breathtaking scenery, a delicious lunch, and even some time swimming. The best part was knowing that my parents, though exhausted by the end of the day, were in good hands. The DEA rep went above and beyond by offering to drive them from the pick-up site back to the front of the port, ensuring that they could stay with us as long as they could match the energy of the rest of the group.
Although I don't have his name, whoever was working on August 20th is truly a gift to the company. Many blessings to you, my friend! Your kindness and professionalism made our dream vacation even more special. We will definitely recommend DEA Trailmaster to anyone looking to explore the island and will gladly use their services again in the future.
Review provided by Viator
Jul 14, 2024
UTV Family Fun - The UTV Buggy was a lot of fun for the 4 of us. Way faster to zoom around the island than a golf cart. The all-terrain wheels and suspension helped when we wanted to explore off the beaten path. Definitely louder than a golf cart, but we didn't mind. Super helpful company host that explained the island with a map and everything. We thank you!!
Review provided by Tripadvisor
Jun 16, 2024
It was fun but very loud, we enjoyed it - We enjoyed it and the gentleman checking us in was very nice and helpful. They said you had to weigh under 160 and it was pretty small just not made for larger people
Review provided by Viator
Jan 2, 2025
Fine experience - We rented 2 UTVs and 2 golf cars, but when we get to pick them up, they change our UTVs for 2 golf cars. Initially we get disappointed but they gave us 2 new golf cars and we had a good time on the island.
Review provided by Viator
Dec 28, 2024
Save your money. Get a golf cart - I guess I had higher expectations for this than the 200CC clown car they give you. Honestly was afraid it was going to fall apart, which the muffler did fall off causing the buggy to be insanely loud. Honestly great company but save your money and just do a golf cart. Easy pick up and drop off.
Review provided by Tripadvisor
Aug 25, 2024
Overall it was a great experience, team was helpful - During our visit to Grand Turk, we decided to rent a UTV to explore the island, and overall, it was a great experience. The UTV handled the terrain well, allowing us to easily navigate the different parts of the island. We appreciated the convenience and the freedom it offered, making our day full of adventure and fun.
However, one downside was the noise level of the machine. The UTV was quite loud, which took away from the otherwise peaceful and relaxing atmosphere of the island. If I had to do it again, I would opt for a six-seater golf cart instead, as it would likely be a quieter and more comfortable option.
Despite the noise, we still had a blast exploring Grand Turk. The UTV rental was a good way to see the island, but if noise sensitivity is a concern, you might want to consider a quieter alternative.
Review provided by Tripadvisor
Aug 9, 2024
UTV not worth it - We rented a UTV, and by no means is this a true UTV. It was very small and very loud and hard to turn. It was literally a child size one. We had it less than an hour due to could not even talk to my wife sitting next me! Now their golf cart looked nice and were gas powered so my recommendation would be if you’re going to rent anything. Rent the golf cart and stay far away from the UTV!!!!
Review provided by Tripadvisor
Jun 24, 2024
Not worth the money - Rent a golf cart , they're faster and quieter..got stuck on the first beach we went in and its loud for no reason lol
Review provided by Viator