Jun 11, 2024
exceptional service - Watkins Golf Cart Rentals provided exceptional service, making our golfing experience convenient and enjoyable. Highly recommend
Review provided by Tripadvisor
Apr 9, 2024
Was a bit hesitant at... - Was a bit hesitant at first just off the reviews but everything turned out smoothly. You have to meet them outside the gates outside of the port it’s a little sketchy walk at first but you will find all the golf carts right outside the gate. Great experience
Review provided by Viator
Jun 8, 2024
Broke down twice - We broke down twice, but they were pretty quick to get to us and fix the problem, electrical issues. They did give us $50 back on the two carts since we had issues. We just didn't trust stopping, so we didn't see all we could have on the island.
Review provided by Viator
Apr 18, 2024
Grand Turk Golf Cart rental - Trevor from Watkins Golf cart Rental was great to work with, we had a very fun day! Would rent from them again.
Review provided by Viator
Sep 4, 2024
Cart review - We had to walk out of the port to get the golf cart. Directions were not very good. Golf cart was sturdy.
Review provided by Viator
Sep 16, 2024
Not the greatest! - I was given wrong information online when booking. They said they would be on the gangway near the port for drop off and pick up, they were about a 20 min walk away. I was told $10.00 to give for gas and when we got there they changed it to $15.00 and asked for a tip.
Review provided by Viator
Jun 24, 2024
Watkins is very frustrating - I would not recommend using Watkins, we had a horrible experience with them, the guy was 45 mins late to give us our golf cart and honestly all of his carts were wore out, he only showed us as reserving one cart and I tried to explain to him several times that I had a voucher for 2 carts. Once we got the carts, we had not been on the road a mile and one of the carts quit working and never started back so we had to go back to get him and again nowhere to be found waited another 30+ minutes for him to return and follow us with another cart.
Once we returned the carts for the day he wanted to argue that I only paid for one cart and that I owed him the 2nd cart he would not listen to anything we had to say and would not look at the credit card charges for both carts, he called someone a couple of times and finally we just got aggravated and told him we were leaving to get with Viator, he did get a call back and said the found the 2nd charge, this was very frustrating and we would never use them again.
Watkins excuse was they had 300 bookings that day, we only seen about 10 carts sitting there so I'm not sure what was going on.
Review provided by Viator
Apr 17, 2024
Cancel golf cart after paid ahead. - Unfortunately, I had poor experience. When we arrived at pick up place we found out golf cart canceled. They did get us another one, however had to pay cash. Was also over charged. We were charged the same price for 6 seater (which was what I paid at booking). We received 4 seater and had to pay the price.
Review provided by Viator
Apr 7, 2024
Try a different company… - There are no signs to direct you to the correct golf cart company. Once outside of the cruise area gate, there is just a line of golf carts with people not willing to help! To begin, the golf cart was in bad condition. The steering was horribly off, the brakes weren’t very good and the gas gauge didn’t work! When picking up the golf cart, I was asked if I wanted to refill the gas or pay them $10 to refill and I asked if it was a full tank and they said the gauge didn’t work and I could check if I wanted to. I would not recommend renting from this company. I didn’t have high expectations, but it didn’t even meet my lowered expectations! On a positive note, they did give us a map.
Review provided by Viator
Mar 5, 2024
Bait and Switch - Golf cart was not the utv cart pictured on site I rented from. Cart we got had some miles and use on it. No side mirrors, scraped knee on turn signal clamp. Also muffler was shot very loud my wife's apple watch warnerd about sound being too loud. On a whim decided to check gas, seat was not on hinges and gas was completely empty. Barely made it to nearest gas station and this side trip cost me about an hour of time on Grand Turk and 20 bucks for gas. Also company is just outside gate of cruise terminal. not far unless you have bad. there was some nicer newer carts from other providers. Also you can not take your cart rented outside port to drop off items or people.
Review provided by Tripadvisor