Ernesto was so... - Ernesto was so knowledgeable and passionate about the Mayan culture. He was very informative and kept us on schedule!

Mayan ruins and Cenote - Gato and Pepe were wonderful made the trip and experience entertaining and a joy!

Magnificent chichen itsa - A great trip our guide was fantastic.

Great, no frills tour of Chichen Itza! - You’ll have about 2 hours at Chichen Itza - an hour with the guide, an hour on your own. Enough to visit the “main” temples - but not enough if you want to visit the full site. More than enough for us - it was HOT! You’ll also be in a van for about 2-2.5 hours each way since they pick up folks at other resorts. They do make bathroom stops. Lunch is a turkey and ham sandwich that’s not all that good; bring your own food if you don’t want that. Make sure to also check ticket prices; we were asked to pay $50 for our tickets but others on our tour were only asked to pay $35 since they booked through a different agency (through their hotel). Cancun Adventures was the company that actually ran the tour. Overall, recommend this if you just want to see Chichen Itza!

Great “Express” Tour - This was a great tour, especially if you’re short on time and just want to see the Mayan ruins at Chichen Itza. Many of the other tours take much longer because they include side trips to a Cenote and etc. But this fit my schedule perfectly. Great, knowledgeable tour guide, bottled water, sodas and snacks as well as sandwiches for lunch provided.

My experience to Chichén Itza - The experience on this trip was amazing our tour guide was Ricardo and driver, Carlos. We have heard a lot about visiting Chichén Itza. It’s one of the 7 wonders of the world. I definitely don’t think you should do it on your own, and you definitely need to be with the right tour guide. Ricardo is very friendly, knowledgeable, and you can tell he is very passionate about what he does. He went over the history of the Mayas and the ruins and explained it a way that felt like you were there. His English is great also. By the end of the trip it felt bittersweet because it felt like we really made a connection and now we had to go. I would 110% recommend booking with Cancun Adventures and requesting for Ricardo and Carlos as your guides.

Discovery of the Maya culture - We booked 2 excursions: Tulum + Cenote which was absolutely Magnificent in the company of our young Guide who speaks French very well and is of Venezuelan nationality (Rodrigo, but not sure about his first name anymore!!) with a great sense of humor. And the 2nd excursion with Myriam to Chichen Itza. Thanks to our 2 guides for the fascinating explanations about the Maya culture.

Long time travelling for short tour - Transport was very cramped but guide Anna was very friendly and knowledgeable.

A decent guide, disappointing operator and a very long road back home - The tour started promisingly. We booked through the W2N World to Meet sales desk at Catalonia Maroma Beach what was presented as an exclusive, private half-day trip to Chichén Itzá. The driver arrived punctually at 6 am, and our guide, Miguel, was friendly and knowledgeable. The ruins themselves were impressive, although one hour of guided touring followed by just 45 minutes to explore such an enormous archaeological site felt a bit rushed. Unfortunately, the return journey turned what had been a pleasant excursion into a thoroughly disappointing experience. The drive back should have taken a little over two hours. Instead, it took almost five, and we arrived at the hotel around 8 pm rather than the expected 3–4 pm. When we questioned the detour, Miguel explained that it was due to a workers’ rights demonstration in Cancún. However, when we checked the news, we found reports that the demonstration had taken place the previous day. Our concern is that driver Julio and guide Miguel deliberately avoided the toll road to save the toll money, without informing us or asking our preference. We cannot independently establish their motive, but the unexplained detour and the explanation we were given left us seriously questioning their transparency. The entire tour lasted over 13 hours, with more than seven of those hours spent in the van. We booked what was sold as an exclusive private half-day tour, expecting to be back around 3–4 pm. Instead, we got a ten person group excursion that dragged on until 8 pm. Apparently, in the world of tourism, “private”, “exclusive” and “half-day” are rather flexible concepts. The experience was a useful reminder that the difference between a premium tour and a disappointing one is not just the price, but whether the operator delivers what they promised. In this case, the only thing that was truly exclusive was the amount of our holiday we spent sitting in a van. This is a shame, because Miguel was a good guide, there were cold beverages served, and the destination deserves the visit. But a knowledgeable guide cannot compensate for poor transparency, an unnecessarily long return journey, and an experience that falls short of what was sold. Chichén Itzá is worth visiting. Whether to book this particular tour operator is another question entirely.

Very sad - On my voucher it is written tour stars at 0900 but they didnt mention that pick up at 0630am from the hotel at least on whats upp Very sadddddd