Apr 24, 2025
Great experience - We went to the canyon of sumidero tour, it was very beautiful, the tour well organised. We really enjoyed it. I highly recommend it
Review provided by Tripadvisor
Dec 15, 2024
Sumidero Canyon - Sumidero Canyon is beautiful. We had two stops to see the canyon from the mountain views, and then took the boat ride. This part for me was the best -to see the nature from the river. The tour ends in Chiapa de Corso, a small vilage that can also be explored or you can have a lunch there. The tour guide Julio Cezar was very kind to help me get a taxi back to Tuxtla as this seemed to be quite difficult to get from small villages, and no uber. Deffinitelly is more convenient to have your accomodation in San Cristobal and trips like this are then much more convenient.
Review provided by Viator
Aug 13, 2024
Pleasant teip - It was a pleasant trip. Although I don’t speak any Spanish I still enjoyed it.
It would be great if they have English guide.
Review provided by Viator
Jul 22, 2024
Worry Free Tour - We had a great experience with this tour of Sumidero Canyon. An English speaking guide was waiting for us and they drove us to Sumidero Canyon where we had an amazing tour of the canyon. Afterwards they drove us directly to our hotel in San Cristobal. The vehicle was air conditioned and clean, the driver drove safe. We couldn't have asked for more.
Review provided by Viator
May 2, 2024
Great Adventure ❤️ - The Canyon is breathtaking! It’s a must see ! Guides were great ‘! Very well organized! Boat trip was the highlight of our tour !
Review provided by Viator
Dec 19, 2023
Amazing day! - Our guide was incredible and so kind and funny and informative. He took amazing care of us and the canyon was stunning. Worth every cent
Review provided by Viator
Apr 23, 2025
Amazing Boat Ride - Our driver, Jonathan, was a very nice person. We were almost the last couple to be picked up, so we did not get to sit together on the van. Which was unfortunate, and everyone kept the same seats on the return trip. The ride down the mountain to get to the canyon was a bit harrowing, but luckily there were no incidents The canyon boat ride is a wonderful experience, with interesting wildlife. The breeze helped make the heat bearable; I also got my blouse wet so that the evaporation would help. One also needs a hat that will tie on, because the winds are intense in parts of the canyon. It turned out to be 97 degrees Farenheit when we landed at Chiapa de Corzo, and we ate comida there. Not a great restaurant choice; the worst meal I have ever had in Mexico and we were overcharged by about 100 pesos, not realizing it until we were up in town. I would recommend taking a sandwich or something. To find relief from the intense heat and humidity, we ducked into the pharmacy on the square and also the OXXO (like a 7 Eleven store). We lingered as long as we could in both shops, haha! Again, the boat ride through the canyon was so good that any other minor discomforts should not count.
Review provided by Viator
Jan 13, 2025
BEWARE, THIS TOUR IS IN SPANISH EVEN IF SAYS ENGLISH OR YOU CHOSE ENGLISH - I’m sure I booked for an English tour but since I’m the only English participant among Spanish speakers participants, I’m often left out as far as the guide explanation is concerned. Many times the guide speaks in Spanish to the group but no English translation at all, I have to ask him if I felt what he said was important. When he translates into English, it’s often abbreviated or shortened which omitted information that maybe important. The boat ride was totally spoken or done in 101% Spanish. It’s frustrating and the tour company has to seriously do something about this. Our guide is great but it’s not his fault why the tour was done inappropriately.
Review provided by Tripadvisor
Dec 18, 2024
The actual river boat ride is not in English - I booked the English tour from San Cris to Sumidero Canyon. Note that the trip is led by a guide that speaks both Spanish and English to the guests. So you’re paying $27 more than the Spanish speaking guests, but you’re all on the same tour. You drive around for about 3.5 hours in the beginning, only seeing two viewpoints, and part of that is to pick up guests in Tuxtla (not really worth all the time in my opinion?). It is a LOT of driving when the highlight is the boat trip in the canyon. Then there is another 1-1.5 hours of driving at the end. They picked up at hotels in the beginning, they will not drop back off at hotels in the end.
Now the canyon boat trip, the guide speaks only Spanish! So the guide who is in the van does not really teach you much about the canyon or the region. So the part of the tour that you may actually want to learn about, the river boat ride, is in Spanish. It’s still so beautiful and totally worth it. There are tons of birds, crocodiles to be seen. I loved it. But to pay that much extra to have a tour in English did not make sense. (Only the car ride is in English).
Viator was kind enough to refund my money for the difference of Spanish price vs English because truly this tour was just in Spanish.
The tour guide for the van did not seem to like his job very much, that’s ok, I’m sure it’s not an easy industry. But he would ask me a question in English (where am I from, what is my line of work), then say something to all of the Spanish speaking guests and everyone would laugh. Overall I felt uncomfortable with him. He was not kind, was not welcoming. I typically prefer booking AirBnB experiences but unfortunately they did not have Sumidero Canyon available.
This ended up being about 5 hours of driving, and 1.5 hours on the river. The actual drive to get to and from Sumidero from San Cris I believe could be less time than that, so I don’t know that I would book this again. But, like I said, grateful Viator refunded me the difference of Spanish vs English tour prices.
Review provided by Viator
Sep 16, 2024
Awful experience, far from what was promissed - The tour was supposed to be in English, but not a single person on the tour spoke or understood any English. We got lost twice, which was extremely stressful since no one could communicate with us. The ticket explicitly stated that hotel pickup and drop-off were included, but in the middle of nowhere, the driver told us the tour was finished and we had to get back to the hotel on our own. After a long and overwhelming struggle with the driver’s supervisor, he eventually agreed to drop us off, which was really frustrating. This was completely unfair and very stressful. I am requesting a full refund. We had a terrible experience. I was considering disputing this but decided to contact Viator first to see if they would refund us before I take that step. We paid three times more than regular tickets for exactly the same things, and the tour wasn't even in English as promised.
Review provided by Viator