Jul 22, 2024
Heather is awesome - I had an amazing time with Heather as my guide. She is so knowledgeable and so easy to talk to. She told me about Chinese history and culture as well as a lot of facts about pandas! I went by myself and I felt so safe the whole time.
Review provided by Viator
May 11, 2024
Gorgeous tour, strongly recommended - Brief: It was two amazing days with a lot of fun, interactives, and the wonderful company of the guide. I strongly recommend visiting Chengdu with My Panda Tour (5/5).
More details: My wife and I had a tour around China, and we firmly decided to take part in a volunteer program and to see the most extraordinary sights in the city. So, we googled tour companies and found My Panda Tour (I also recommend using their official website because, from my point of view, it's more suitable than TripAdviser). We contacted them and booked the Wolong Panda Base Private Tour. Also, together we came up with a new direction, "1-day Sichuan Cooking and Sichuan Opera Tour," thus making our dream come true. Paid by Paypal without any surprise. Messaging in WeChat (standard in China). Although it was May and rainy weather, all the stuff was super positive and friendly. They picked us up near the hotel lobby, suggested raincoats, conducted excursion during a transfer, and passed us to base with no line. I won't describe the Panda Base; better just visit it. Guide made loads of us' photos. On the next day was exactly the same; many impressions. I can say more: buddies made clips from our videos; that's cute, and I'm really appreciative of these. Merely f*cking magnificently, I hope we'll cross paths with this team in the future again.
Review provided by Tripadvisor
Mar 16, 2024
Volunteering in Wolong and Dujiangyan - The first day I went to volunteer in Wolong, Rosa was my tour guide and Nie was the driver. They were very punctual in arriving, Rosa told me a lot about the pandas and gave me some curious information, arriving at the place no one else had volunteering scheduled so Rosa accompanied me in each activity. I was able to enjoy a lot of time watching the pandas, it's quite quiet so it was nice. I would have liked to see the pandas more closely, or have had a closer type of interaction through volunteering, but unfortunately it is not possible, what can or cannot be done depends on the center so it can only be abided by. The activities are to clean a space (take out the garbage and poop from the pandas), split bamboo, see how they feed one of them (without photos), make a panda pancake, watch a documentary and at the end they give a diploma plus some souvenirs. The second day I did the same volunteering but in Dujiangyan, this time only with Nie as the driver, again very punctual, the same activities. Nie, despite not speaking English at all times, made an effort to keep me informed of the activities and accompanied me, for which I appreciate her commitment. In Dujiangyan there were more people volunteering, and in general there were more people in the center so it can be a little noisier, however, the spaces, despite being large, allow you to see the pandas very closely so You can enjoy them more, but you don't see babies unlike Wolong where there are many small pandas. In general I would have liked a little more interaction with the wonderful giant pandas, but the management of mypandatours is appreciated, I did not have any problems, they were very punctual and committed, in addition to being safe, communication was also good at all times so I think it was a very good option to have everything prepared beforehand with them. Thank you Alvin, Rosa, Nie and Mr Lee.
Review provided by Tripadvisor
Feb 20, 2024
A must do while in Chengdu - It was amazing! Jason our guide was very knowlable and patient, he answered all out questions about the Pandas. The volunteering was very interesting and we could see them from a close distancie. We could notice the team has a lot of experience on the panda conservation. We were very lucky the day we went as it snowed some hours before we arrived so the pandas were quite active. We loved it!
Review provided by Tripadvisor
Nov 27, 2023
Amazing experience. Highly recommend My Panda Tours!!! - Amazing experience. Highly recommend!!!
When we reached out to Alvin and his team at the last minute, they truly showcased their professionalism and dedication. They attentively listened to our requirements and crafted a completely customized tour plan that catered to our needs
Not only did they ensure a seamless experience, but they also provided exceptional care. Nie, our super helpful and caring guide, picked us up on time from your Chengdu hotel. Nie went above and beyond by assisting us in purchasing tickets, making sure we had snacks, and ensuring a hassle-free journey.
We were fortunate to visit during autumn, when the trees surrounding the base displayed vibrant and colorful hues, creating a picturesque backdrop for the adorable pandas. With fewer people around, we were able to thoroughly enjoy our time there.
Alvin and his team truly deserve praise for their outstanding service and attention to details making the complete experience so memorable.
Review provided by Tripadvisor
Jul 5, 2023
Super great trip - Great trip. Good guide, very patient and friendly. Lots of information about panda. Nice place, not two crowded. Good experience
Review provided by Tripadvisor
Nov 24, 2022
Best Experience. This is the only your tour co. to lookup up for panda tours in Chengdu. Alvin and team were perfect. - My Panda Tours in the only tour co. to look up in Chengdu. Alvin & team were first-class and were meticulous with knowledge.
Review provided by Tripadvisor
Jul 3, 2021
BEST panda experience in my life - We were leaded by Alvin, the most hospitality panda lover I’ve ever met. We started with cleaning panda’s house and playground, one of the funniest thing is that Panda’s poop actually smells very refreshing lol. We even had a chance to feed the panda by ourselves. This is truly the best panda experience I ever had in my life.
Review provided by Tripadvisor
Jan 10, 2020
Absolutely Must Do when you are in Chengdu!! - Panda lovers must visit Wolong Panda Base! I joined the volunteer tour alone and was guided by Sunny who is the same age as my sister. She is very friendly and I had fun chatting with her while the tour.
At the panda base, I really enjoyed cleaning the giant panda’s house, feeding the panda, and seeing the adorable pandas! Especially the twins with their mother and the 1 year old pandas living together is what I was dreaming to see in my life. I love that the place was less touristy and you don’t need to squish others to see the pandas.
If you are visiting Chengdu, I think Wolong panda base is the best place to visit and if you have a chance, you should join the volunteer program too. You will never get a chance to feed panda in your country I guess! Also you can get a very nice volunteer certificate after completing the program.
If I had a chance to come back to Chengdu, I will definitely join this tour again.
Thank you very much My Panda Tour.
Review provided by Tripadvisor
Jan 4, 2020
Exceptional Service from Day One! Amazing Experience! - I was directed to Alvin, the owner of My Panda Tour via several members of a private Facebook group dedicated to the DC pandas I’m a member of.
Upon reaching out, Alvin instantly emailed back. After a few email exchanges he hand-tailored a three-day tour that including volunteering, feedings, visits with Bei Bei, Bao Bao and Tai Shan, as well as other panda related things I wanted to experience. In addition meals, as well as transportation to/from the airport were included.
My guide Rita was the best. She was extremely knowledgeable in all-thing pandas, Chengdu, and Chinese culture. Incredibly cheerful she answered all my questions. Which were many and often. My driver was wonderful too. Always on time and incredible.
Being so close to these magnificent creatures was beyond incredible. In addition to knowing the bases are research and breeding centers helping to repopulate the Giant Panda and get them back into the wild.
From start to finish every detail was attended to, every aspect seamless. The entire experience was exceptional. I’m forever grateful to Alvin has his team. If you’re planning on visiting Chengdu to see the pandas, My Panda Tour is an absolute must.
Review provided by Tripadvisor